Front Desk Receptionist

Full Time
Local Physicians Practice
Posted 5 months ago

Website Medical Associates of Erie

Medical Associates of Erie is currently seeking a Front Desk Receptionist for a busy Physician Practice. This position is full time Monday through Friday.

MAIN DUTIES AND RESPONSIBILITY:

Check voicemail line in the morning and retrieve messages
Welcomes and greets all patients and visitors
Answers phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Schedule patient appointments, make reminder calls, call patients who missed their appointments (no shows)
Responsible for keeping the reception area clean and organized
Facilitates patient flow by notifying physician of patients’ arrival and communicating with patients and clinical staff of unforeseen service delays
”Check in” patients as they arrive in a courteous manner. Responds to patient inquires in a professional and respectful manner.
Registers new patients and updates existing patient demographics by collecting detailed patient information
Verifies patient’s address, phone, insurance and email address each visit
Collection of patient balances for services provided (co-pay, prior balances etc)
Copy insurance cards
Verify patient insurance eligibility prior to patient appointments
Reconcile daily payments at the end of the day

Protects patient confidentiality by making sure PHI is secured; not leaving PHI in plain sight of patients/visitors and logging off computer before leaving it unattended
All other duties as assigned

Qualifications: High School Diploma or GED

Skills/Knowledge:

High School or GED
Previous experience in an office setting
Knowledge of clinical procedures and medical terminology
Basic word, excel
Telephone etiquette/customer service skills
Previous scheduling experience using an electronic scheduling system/electronic health record preferred
Basic computer skills

Interested,qualified candidates may submit a resume to kwheeler@maerie.org

We offer competitive wages and a comprehensive benefit package. EOE

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Personal Data
Legal Name*
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Phone*
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Address*
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Have you ever interviewed with MAE or any of its affliates (LECOM, Millcreek Community Hospital, LECOM Wellness Center, LECOM Senior Living Center)?*
If yes, please list the affiliate, job title and date.
Have you ever been employed with MAE or any of its affliates (LECOM, Millcreek Community Hospital, LECOM Wellness Center, LECOM Senior Living Center)?*
If yes, please list the affiliate, job title and date.
Do you have any relatives employed with MAE or any of its affliates (LECOM, Millcreek Community Hospital, LECOM Wellness Center, LECOM Senior Living Center)?*
If yes, please list their name, who they are employed by and job title.
Are you a U.S. citizen?*
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If you are under 18, do you have a valid work permit?*
Are you currently employed?*
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Proof of immigration status will be required upon employment.
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Background
May we contact your current employer for references*
Will you be able to perform the essential job functions for the position you are applying for with our without reasonable accommodations?*
Have you ever been convicted of a crime, excluding misdemeanors and summary offenses, which have not been annulled, expunged or sealed by court?*
*Answering yes will not necessarily disqualify you from consideration for employment. Please Provide Details of the conviction(s) including date, conviction, and in what state it occurred:

Employment History
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References
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Education
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Application Authorization
Medical Associates of Erie is an equal opportunity employer. No person shall on the basis of race, color, religion, gender, national origin, ancestry, ethnicity citizenship, age, genetic characteristics, disability, or any other characteristic protected by applicable law be unlawfully excluded from consideration for employment.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

I authorize Medical Associates of Erie, or its agent to perform such investigations and inquires of my personal, employment, or medical history and other related matters as may be necessary in arriving at an employment decision. I release employers, schools or persons from all liability in responding to inquires in connection to this application for employment. Medical Associates of Erie requires applicants who receive an offer of employment to have positive employment references, pass a physical exam, background check and drug screen.

I understand that false or misleading information given in my application or interview(s) may result in discharge. I understand, also, that I am required to abide by all rules and regulations of Medical Associates of Erie.
I certify that answers given herein are true and complete. I further understand that false or misleading information provided in the employment application or interview may result in canceling further consideration of this application or discharge.*
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Start Date	End Date	Employer Name and Address	Position	Supervisor	Pay Rate	Phone Number	Reason for Leaving

Type	State Issued	Registration #	Effective Date	Expiration Date

Front Desk Receptionist - LECOM Health

Front Desk Receptionist

Step 1 of 5

Personal Data

Background

Employment History

Please provide three references who can evaluate you in your professional capacity.

Education

Other Education

Professional Licenses or Certifications

Application Authorization