Millcreek Community Hospital Millcreek Community Hospital

Millcreek Community Hospital

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time IT Systems Administrator position.

SUMMARY: Coordinates, implements and supports all network and hardware facilities to meet the needs of system users, and hospital administration associated with LECOM Health System’s solutions. Responsible for technical PACS administration.


· Responsible in assisting with the configuration, installation, maintenance, and support of servers, workstations, and peripheral equipment.

· Responsible in assisting with the configuration, installation, maintenance, and support of network devices and services, including WAN and LAN connectivity, routers, and firewalls.

· Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

· Create and maintain meaningful documentation of all information systems.

· Responsible in assisting with the development and training of others in the I.T. Department.

· Evaluate proposed solutions, review options and make recommendations. Ensure the design and integration of proposed systems, software, and hardware solutions leads to efficiency/workflow, patient safety and all security standards.

· Responsible in assisting in vulnerability management and remediation.

· Responsible for capacity, storage planning, and database performance.

· Provide tier 3 level support for service requests, change requests, incident response, and problem handling.

· Works with third-party vendors for upgrade maintenance and problem resolution.

· Develops training and continuing education programs for I.T. staff and systems users to support and utilize newly developed, modified, enhanced or converted systems.

· Studies existing information processing to evaluate effectiveness and proposes new systems to improve efficiency/workflow and patient safety.

· Assist IT Director in managing and completing I.T. Department projects.

· Adheres to all standards, policies, protocols, processes and procedures as defined by the I.T. Department.

· Participates in the department on-call rotation. Responsible for receiving, resolving or reporting issues to the parties responsible to resolve any issue during the rotation according to the I.T. on-call policy and procedure.

· Provides emergency or backup on-call assistance in the event of systems failure or scheduled maintenance.

· Performs other related duties as assigned by authorized personnel or as may be required to meet emergency situations.


Minimum Education: Bachelor’s Degree in Computer Science, MIS, or a related degree, with relevant healthcare I.T. experience.

Minimum Experience: Three years recent experience in network and hardware support, or an associated degree in computer technology and five years experience in network and technical implementations and support.

Minimum Skills: Broad knowledge of systems administration and management, network operating systems, network hardware, software, telecommunications systems and services and backup procedures.

Experience with system planning, development and management of systems which include enterprise directories, email and Internet services. Ability to read, analyze and interpret technical documentation. Ability to carry out instructions furnished in written, oral or diagram form.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to lift 0-50 lbs; reach; stand; walk; bend; move/push 0-50 lbs. The employee is frequently required to sit for 6 hours or more.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skill required of personnel so classified. I have read the job description and fully understand the requirements set forth therein. I hereby accept the position and agree to abide by the requirements set forth, and will perform all duties and responsibilities to the best of my ability.