Medical Associates of Erie Careers

Job Summary:

We are seeking a dedicated and compassionate Optometrist to join our team. The ideal candidate will be responsible for providing comprehensive eye and vision care, including routine eye examinations, diagnosing and treating vision problems and eye diseases, and prescribing corrective lenses. This role requires a strong commitment to patient care and a passion for promoting eye health.

Key Responsibilities:

- Conduct comprehensive eye exams to assess vision and detect eye diseases or abnormalities.

- Diagnose and treat eye conditions such as nearsightedness, farsightedness, astigmatism, and glaucoma.

- Prescribe eyeglasses, contact lenses, and other visual aids based on patient needs.

- Provide pre- and post-operative care for patients undergoing eye surgery.

- Educate patients on proper eye care techniques and the importance of regular eye exams.

- Stay up-to-date with advancements in optometry and integrate new technologies into patient care.

- Collaborate with other healthcare professionals as necessary to ensure comprehensive patient care.

- Maintain accurate patient records, including diagnosis, treatment plans, and progress notes.

- Ensure compliance with all healthcare regulations, standards, and policies.

- Participate in community outreach programs to promote eye health awareness.

Qualifications:

- Doctor of Optometry (O.D.) degree from an accredited optometry school.

- Valid state optometry license.

- Strong diagnostic skills with attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work both independently and as part of a team.

- Commitment to providing high-quality patient care.

- Proficiency in using optometric instruments and technology.

- Experience in a clinical setting a plus.

- Knowledge of the latest eye care technology and treatments.

Benefits:

- Competitive salary.

- Health, dental, and vision insurance.

- Retirement plan with employer match.

- Paid time off and holidays.

- Continuing education and professional development opportunities.

EEO/AA/M/F/Vets/Disabled

Medical Associates of Erie is currently seeking a full time Front Desk Receptionist for a busy Physician Practice. 

Main Duties and Responsibilities: 

1. Check voicemail line in the morning and retrieve messages
2. Welcomes and greets all patients and visitors
3. Answers phone while maintaining a polite, consistent phone manner using proper telephone etiquette
4. Schedule patient appointments, make reminder calls, call patients who missed their appointments (no shows)
5. Responsible for keeping the reception area clean and organized
6. Facilitates patient flow by notifying physician of patients’ arrival and communicating with patients and clinical staff of unforeseen service delays
7. ”Check in” patients as they arrive in a courteous manner. Responds to patient inquires in a professional and respectful manner.
8. Registers new patients and updates existing patient demographics by collecting detailed patient information
9. Verifies patient’s address, phone, insurance and email address each visit
10. Collection of patient balances for services provided (co-pay, prior balances etc)
11. Copy insurance cards
12. Verify patient insurance eligibility prior to patient appointments
13. Reconcile daily payments at the end of the day

13. Protects patient confidentiality by making sure PHI is secured; not leaving PHI in plain sight of patients/visitors and logging off computer before leaving it unattended
14. All other duties as assigned

Qualifications:

High School Diploma or GED

Skills/Knowledge:

• High School or GED
• Previous experience in an office setting
• Knowledge of clinical procedures and medical terminology
• Basic word, excel
• Telephone etiquette/customer service skills
• Previous scheduling experience using an electronic scheduling system/electronic health record preferred
• Basic computer skills

Enhanced benefits include Highmark Blue Cross/Blue Shield Health Insurance starting at only $55 a month. Life insurance and AD & D insurance provided to full time employees at no cost. The health system also offers an excellent 403b retirement plan to qualified employees with an employer match after completing one year of service.

EEO/AA/M/F/Vets/Disabled

Medical Associates of Erie is seeking a reliable medical assistant to guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education

Main Duties and Responsibilities:

1. Assist in patient care in the exam room as directed by physician
2. Perform clinical procedures under supervision of physician
3. Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record
4. Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations
5. Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.  (pre-visit planning/chart prep)
6. Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients
7. Obtain all necessary authorizations as mandated by patient’s insurance
8. Track referrals for the practice to completion (report/result received and patient notified)
9. Perform lab draws, EKG’s and administer injections.
10. Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician
11. Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
12. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
13. Triage for urgency and process messages from patients and front office staff to physicians
14. Provide response to patient inquiry and concerns with attention to confidentiality
15. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)
16. Keep patients in waiting area informed of any unusual delays in physicians’ schedule
17. All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, making reminder calls as well as calling no shows
2. Be familiar with and implement all office policies and procedures
3. Attend all office meetings and training sessions
4. Understand and adhere to the professional policies and standards in the Employee Handbook
5. Goodwill ambassador for clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides
6. Provide clinical coverage at other locations when needed

Skills/Knowledge:

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to perform phlebotomy and administer injections
• High School Diploma/Medical Assistant Training preferred
• Medical Assistant certification helpful
• Knowledge of Health Care Field
• Medical Terminology
• Grammar, spelling and punctuation
• Knowledge of Electronic Health Records

EEO

Job Summary:

We are seeking a skilled and customer-focused Optician to join our team. The Optician will assist customers in selecting and fitting eyewear, interpret prescriptions, and ensure optimal visual performance and comfort. This role requires exceptional interpersonal skills, attention to detail, and a commitment to delivering excellent service.

Key Responsibilities:

1. Customer Service:

• Greet customers and assess their eyewear needs.

• Provide professional advice on frame styles, lens types, and treatments based on prescription and lifestyle.

2. Prescription Interpretation:

• Interpret and verify prescriptions from optometrists or ophthalmologists.

• Advise on lens options such as single-vision, bifocal, progressive, or specialty lenses.

3. Eyewear Fitting and Adjustments:

• Assist customers in selecting frames that suit their facial features and preferences.

• Measure and fit eyewear accurately, including adjusting frames for proper alignment and comfort.

4. Sales and Inventory Management:

• Process sales transactions and maintain accurate records.

• Track and manage inventory levels to ensure an adequate selection of frames and lenses.

5. Repairs and Maintenance:

• Perform minor repairs and adjustments to glasses and sunglasses.

• Ensure quality control by inspecting completed eyewear for accuracy and durability.

6. Administrative Duties:

• Maintain customer records and follow up on orders or repairs.

• Collaborate with team members and other healthcare professionals to provide comprehensive care.

Qualifications:

• High school diploma or equivalent (required).

• Certification or licensure as an Optician (preferred).

• Strong understanding of eyewear products, lens technologies, and optical measurements.

• Excellent communication and interpersonal skills.

• Sales or retail experience in a similar role is a plus.

Skills and Competencies:

• Detail-oriented with excellent organizational skills.

• Proficiency in using optical tools and equipment.

• Ability to multitask and work in a fast-paced environment.

• Commitment to customer satisfaction and quality service.

Working Conditions:

• Work is performed in an optical retail or clinic environment.

• May involve standing for extended periods and handling delicate equipment.

LECOM Health’s full time employees enjoy the availability of an industry leading benefits package along with competitive wages. Enhanced benefits include Highmark Blue Cross / Blue Shield Health Insurance starting at only $70 a month! Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost. The Health System also offers an excellent 403(b) Retirement Plan to qualified employees with an employer match after completing one year of service.

EEO/AA/M/F/Vets/Disabled