LECOM Medical Center and Behavioral Health Pavilion

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team.

We pride ourselves on offering compassionate and quality outpatient psychiatric services and medication management services to individuals at any age. The LECOM Institute for Behavioral Health offers extensive expertise and services for children, adults and seniors designed to meet and exceed expectations in addressing behavioral health challenges.

We have a group of qualified professionals who pride themselves on delivering evidence based medicine. Knowledgeable support staff are available to assist you with questions regarding scheduling, medication refills, etc. The support staff functions as a liaison between the patients and the psychiatrists. As an affiliate of the Lake Erie College of Osteopathic Medicine (LECOM), our practice is engaged in the education of future behavioral health providers. Fellows, residents, and students work closely with care team members to gain specialized knowledge in the clinical practice setting.

This role is tasked with providing a full range of patient care responsibilities for a busy outpatient mental health center. The BH Clinical Assistant I guarantees that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, professionalism, and compassion, while assisting the physician in patient care and education. The Clinical Assistant may work with more than one specific physician based on clinic needs each day as well as willingness to work at both LIBH settings. Flexibility in scheduling is preferred as we staff our offices M-Th 8-6:30pm, Friday 8-5. Experience working in behavioral health and/or outpatient office setting is highly preferred.

Main Duties and Responsibilities:

Direct Patient Care

· Greet patients warmly, escort patients to exam rooms.

· Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record.

· Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed documents.

· Assist in patient care in the exam room as directed by physician.

· Perform clinical procedures under supervision of physician.

· Perform screenings per provider guidelines.

· Perform lab draws and administer injections.

· Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician.

· Keep patients in waiting area informed of any unusual delays in physician’s schedule.

Administrative Patient Care

· Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit.

· Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.

· Schedule appointments, tests, and procedures to provide continuous care for patients.

· Support the obtaining of all necessary authorizations as mandated by patient’s insurance.

· Process prescription refills, and direct/instruct patients and/or family members regarding prescription and treatment instructions according to provider guidelines and orders.

· Aid in coordination and administration of long acting injectables.

· Assist with coordination of Clozaril patient care when requested by Office Lead and/or Clinic Director.

· Support the tracking of patient appointments, tests, and procedures through completion and maintain documentation of efforts in EHR.

· Keep exam rooms and medication storage areas stocked with adequate medical supplies.

· Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.

· Triage for urgency and process messages from patients and front office staff to physicians.

· Provide response to patient inquiry and concerns with attention to confidentiality.

· Document all patient interactions and contact in the patient chart.

· Ensure daily documentation meets standards, regulations, policies, and practices.

· Keep appropriate records within patient’s EHR chart.

· Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, etc.)

· All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, and calling no-shows.

2. Be familiar with and implement all office policies and procedures.

3. Clean equipment, treatment spaces, etc. between visits to maintain infection control as needed.

4. Attend all office meetings and training sessions on time.

5. Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.

6. Understand and adhere to the professional policies and standards in the Employee Handbook.

7. Act as the Goodwill ambassador for the clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides.

8. Provide clinical coverage at other locations when needed.

Skills/Knowledge:

· Exceptional customer service and phone etiquette

· Ability to maintain effective and organized systems to ensure timely patient flow

· Ability to perform phlebotomy and administer injections

· Ability to multi-task

· Ability to seek guidance from supervisory staff

· Ability to operate within appropriate scope of practice and maintain adequate professional boundaries

· High School Diploma/Medical Assistant Training preferred

· Medical Assistant certification helpful

· Knowledge of health care field and medical terminology

· Maintain patient confidentiality and adhere to HIPAA regulations

· Exceptional grammar, spelling and punctuation

· Maintain CPR/First Aid certification

· Must be able to obtain Act 33/44 and FBI clearances upon hire.

· Must complete Mandated Reporter training within 30 days of hire.

· Must complete Crisis Management Training upon hire.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently seeking multiple PRN (AS NEEDED) Dietary Aide's with weekend and day availability.

Ideal candidate must be OK with cross training.

WEEKENDS ARE REQUIRED

Under the direct supervision of the members of the supervisory staff, the Dietary Aide performs a variety of patient food service and dish room duties and other related tasks.

DUTIES AND RESPONSIBILITIES:

1. Assembles prepared food on trays for general and therapeutic diets.

2. Maintains tray line in a clean, neat and orderly manner.

3. Delivers food trucks to patient floors as specified. Returns them to the dish room at designated.

4. Tends and loads dish machine in patient/employee dish room.

5. Washes certain items by hand such as pot, pans and utensils.

6. Disposes of trash and garbage as scheduled. Cleans and sanitizes trash

containers as they are emptied.

7. Cleans and sanitizes all food and supply carts in the department at the end of each shift.

8. Is responsible for cleaning all work tables and surrounding work areas in the dish room and pot washing area at the end of each meal period. Sanitizes after cleaning.

9. Sweeps and mops floors throughout the department at designated times.

10. Maintains clean and sanitary dining areas prior to and following each meal period.

11. Assists in preparing such items as salads, dessert or nourishments.

12. Assists in the storage of food and supplies following deliveries using the first-in, first-out method.

13. Prepares and delivers late trays as instructed.

14. Performs heavy cleaning following the cleaning schedule.

15. Assists in the set-up, service and clean-up of special meetings and functions.

16. Must maintain a current record of attendance to the required inservices as determined by the institution on an annual basis.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team as a Medical/Clinical Assistant.

We pride ourselves on offering compassionate and quality outpatient psychiatric services and medication management services to individuals at any age. The LECOM Institute for Behavioral Health offers extensive expertise and services for children, adults and seniors designed to meet and exceed expectations in addressing behavioral health challenges. We have a group of qualified professionals who pride themselves on delivering evidence based medicine. Knowledgeable support staff are available to assist you with questions regarding scheduling, medication refills, etc. The support staff functions as a liaison between the patients and the psychiatrists. As an affiliate of the Lake Erie College of Osteopathic Medicine (LECOM), our practice is engaged in the education of future behavioral health providers. Fellows, residents, and students work closely with care team members to gain specialized knowledge in the clinical practice setting. This role is tasked with providing a full range of patient care responsibilities for a busy outpatient mental health center. The BH Clinical Assistant I guarantees that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, professionalism, and compassion, while assisting the physician in patient care and education. The Clinical Assistant may work with more than one specific physician based on clinic needs each day as well as willingness to work at both LIBH settings. Flexibility in scheduling is preferred as we staff our offices M-Th 8-6:30pm, Friday 8-5. Experience working in behavioral health and/or outpatient office setting is highly preferred.

Main Duties and Responsibilities:

• Direct Patient Care · Greet patients warmly, escort patients to exam rooms.
• Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record.
• Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed documents.
• Assist in patient care in the exam room as directed by physician.
• Perform clinical procedures under supervision of physician.
• Perform screenings per provider guidelines.
• Perform lab draws and administer injections.
• Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician.
• Keep patients in waiting area informed of any unusual delays in physician’s schedule. Administrative Patient Care
• Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit.
• Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.
• Schedule appointments, tests, and procedures to provide continuous care for patients.
• Support the obtaining of all necessary authorizations as mandated by patient’s insurance.
• Process prescription refills, and direct/instruct patients and/or family members regarding prescription and treatment instructions according to provider guidelines and orders.
• Aid in coordination and administration of long acting injectables.
• Assist with coordination of Clozaril patient care when requested by Office Lead and/or Clinic Director.
• Support the tracking of patient appointments, tests, and procedures through completion and maintain documentation of efforts in EHR.
• Keep exam rooms and medication storage areas stocked with adequate medical supplies.
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
• Triage for urgency and process messages from patients and front office staff to physicians.
• Provide response to patient inquiry and concerns with attention to confidentiality.
• Document all patient interactions and contact in the patient chart.
• Ensure daily documentation meets standards, regulations, policies, and practices.
• Keep appropriate records within patient’s EHR chart.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, etc.)
• All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, and calling no-shows.
2. Be familiar with and implement all office policies and procedures.
3. Clean equipment, treatment spaces, etc. between visits to maintain infection control as needed.
4. Attend all office meetings and training sessions on time.
5. Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
6. Understand and adhere to the professional policies and standards in the Employee Handbook.
7. Act as the Goodwill ambassador for the clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides.
8. Provide clinical coverage at other locations when needed.

Skills/Knowledge:

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to perform phlebotomy and administer injections
• Ability to multi-task
• Ability to seek guidance from supervisory staff
• Ability to operate within appropriate scope of practice and maintain adequate professional boundaries
• High School Diploma/Medical Assistant Training preferred
• Medical Assistant certification helpful
• Knowledge of health care field and medical terminology
• Maintain patient confidentiality and adhere to HIPAA regulations
• Exceptional grammar, spelling and punctuation
• Maintain CPR/First Aid certification
• Must be able to obtain Act 33/44 and FBI clearances upon hire.
• Must complete Mandated Reporter training within 30 days of hire.
• Must complete Crisis Management Training upon hire.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time Pharmacy Tech. MONDAY - FRIDAY (1P-9P), ROTATING WEEKENDS (8A-4PM). 

Under the direct supervision of Staff Pharmacists, the Pharmacy Technician has primary responsibility in the unit-dose, outpatient, intravenous admixture, and floor stock area. According to standard procedures, Pharmacy Technicians assist the Pharmacy Manager/Staff Pharmacists in dispensing medications and maintaining appropriate patient records and charges.

We are seeking a Project Manager/Executive Assistant to join our growing team where you will provide high-level administrative support to the assigned leader and leadership team, ensuring smooth and efficient operations within the organization and for the assigned leader/s, managing their schedules, communications, and information flow to optimize their productivity.

The Project Manager/Executive Assistant works within the LECOM clinical services to facilitate, coordinate and monitor project-related activities, goals, and objectives in accordance with requirements. Projects may include grants.

Responsibilities include:

• Provide project coordination and/or facilitation support for project-related meetings and activities.
• Prepare for project-related meetings/ activities by conducting scheduling polls, sending calendar invites, creating agendas, and taking meeting minutes.
• Ensure that all documents, meeting minutes, project resources, etc. are current and uploaded.
• Oversee the development and implementation plans of the projects and grants in coordination with the Project Director to ensure compliance with targeted timelines.
• Participate in the development of required documents and required reports (when applicable).
• Maintain and develop outcome reports and submit analysis to the leadership team.
• Participates in the development of data collection tools and makes data-driven decisions.
• Produce reports, presentations and briefs
• Act as the point of contact between the President and internal/external clients
• Handle requests and queries appropriately with the highest level of customer service
• Maintain the President's professional calendar
• Undertake the tasks of receiving calls, taking messages and routing correspondence
• Make travel arrangements
• Maintain diary, Arrange meetings and appointments and provide reminders
• Take dictation and minutes and accurately enter data
• Develop and carry out an efficient documentation and filing system

Requirements:

• Proven experience as a Project Manager and/or an Executive Administrative Assistant, or in other secretarial position
• Full comprehension of office management systems and procedures
• Excellent knowledge of MS Office
• Proficiency in English
• Exemplary planning and time management skills
• Up-to-date with advancements in office applications and equipment
• Ability to multi-task and prioritize daily workload
• High level verbal and written communications skills
• Discretion and confidentiality
• Bachelor's degree, not required, however a plus

Work Location: In person

Millcreek Community Hospital, an Equal Opportunity Employer

Millcreek Community Hospital, an Equal Opportunity Employer is seeing a Full Time DAY Registered Nurse (7a-730p)

$10,000 Sign on Bonus with 2 years or more experience
$7,500 Sign on Bonus with less than 2 years of experience

REQUIRED: The Emergency Room staff nurse is a Registered Nurse who provides a high standard of care through thorough assessment, planning, implementing, and evaluation of all patients under their care. Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for multiple Registered Nurses to join our Behavioral Health Team. $15,000 Sign on Bonus with 2 years or more experience $10,000 Sign on Bonus with less than 2 years of experience

REQUIRED: 

• Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients.
• Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions.
• Participate in patient care planning by communicating patient information to members of the treatment team.
• Provide patient education and guidance to address patient problems through admission to discharge.
• Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

PREFERRED: 

• General understanding of Non-Violent Crisis Intervention techniques.
• Familiarity with the use and administration of psychotropic medications.
• Familiarity with admission/discharge planning and community resources.
• Familiarity with compliance policies and procedures.  

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

For consideration of open RN positions at Millcreek Community Hospital please fill out a general application.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for NIGHT (7P-0730A) Licensed Practical Nurses to join our Behavioral Health Team.

$10,000 Sign on Bonus for 2 or more years 

$7,500 Sign on Bonus for less than 2 years  

REQUIRED: Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Identify and participate in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care. Participate in the QA/QI process to ensure positive patient outcomes and evaluation of nursing care. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer is seeking a Full-time Imaging Technologist, XRAY/ CT. 

Schedule is Monday-Thursday 11:30am to 10pm

DUTIES AND RESPONSIBILITIES:

• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
•  Produces diagnostic computerized tomography images of optimal quality and assists in interventional computed tomography examinations by using designated imaging systems.
• Correlate patient’s clinical history with procedure, assuring information is documented and available for reference use.
• Provide superior patient care through explanation of CT procedures and assist with any questions or needs
• Selects appropriate CT protocols and follows ALARA standards for optimal image quality using minimal radiation exposure.
• Prepares contrast agents which are utilized for the CT procedures according to procedural guidelines and protocols, including oral and intravenous routes.
• Prepares sterile trays for specific interventional computed tomography examinations and maintains sterility during those procedures.
• Maintains equipment in efficient and safe operating order through visual and performance checks of equipment, supplies, and accessories; problem solves equipment failure and imaging quality and contacts service representative regarding equipment problems.
• Completes all quality checks and ensures that equipment logs are maintained.
• Maintains orderliness and cleanliness of work areas.
• Transports patients to CT scan room; prepares and maintains room for daily activities.
• Requests and orders supplies as necessary to keep material on hand at all times.
• Enhances professional growth and development through participation in educations programs, current literature, in-service meetings, and workshops.
• All 1^st & 2^nd Shift Splits O.R. On-Call between other staff
• Attends meeting as required.
• Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Education:  Graduate of an accredited program in Radiologic Technology with Diploma or Associate Degree

Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/ cerebrovascular disease.

Required Course(s)/Training: Accredited program in Radiologic Technology and training in computerized assisted tomography

• Req. Certification/Registration: ARRT (R) is required;

                                                                    CT registry is preferred, but not required

• Physical Demands: Lifts, positions, pushes and/or transfers patients

                                              Lifts supplies/equipment

• Working Conditions: Subject to electrical and radiant energy hazards

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

$1,000 Sign on Bonus Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring multiple Full-Time Behavioral Health Techs for our Behavioral Health Units.

REQUIRED:

• Provides assistance in meeting the daily living needs of patients within the therapeutic setting.
• Directs patient activities designed to improve biopsychosocial functioning.
• Implements identified patient care activities to assigned patients under the direction of nursing staff.
• Documents patient behaviors and deviations on checklist and in narrative on the medical record.
• Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.
• Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring Full-Time Radiologist to join our healthcare team. The Radiologist will examine and diagnose disorders and diseases using x-rays and radioactive materials and may also treat patients. Performs and interprets the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission tomography (PET), nuclear cardiology treadmill studies, mammography, and ultrasound. Reviews and transmits images and information using picture archiving and communications systems. Communicates examination results and diagnostic information to referring physicians.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer is seeking 1 FT NIGHT RN, (SHIFTS MAY VARY) for our Detox Department. $7,800 Sign on Bonus with 2 years or more experience $6,500 Sign on Bonus with less than 2 years of experience REQUIRED: The Detox staff nurse is a Registered Nurse who provides a high standard of care through thorough assessment, planning, implementing, and evaluation of all patients under their care. Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring an Emergency Room Technician, PRN and FT36 NIGHTS, 7p-0730a.

Required:

• Primary responsibility will be to triage patients as they present to the ER and report of such patients to RN and/or ER physician.
• Assists the nurse in tasks requiring less technical skills.
• Adhere to Hospital and Emergency Room policies.
• Will restock, reorder supplies.
• Assure a clean, safe work environment.
• Offer support to patients and families.
• Functions as a Unit Clerk and is able to meet emergency situations with composure within scope of procedure.

Education Requirements:

• Post high school vocational/specialized training
• Current Emergency Medical Technician certificate or EMT required.
• CPR
• Basic Telemetry Course credentialing within 1 year of hire
• Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/cerebrovascular disease.