LECOM Medical Center and Behavioral Health Pavilion

If You Would Like to Apply for Employment at LECOM Medical Center and Behavioral Health Pavilion, Please Search the Listings Below

Full Time
Erie, PA, Millcreek
Posted 5 months ago

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeing a Full Time DAY Registered Nurse (7a-730p)

$10,000 Sign on Bonus with 2 years or more experience
$7,500 Sign on Bonus with less than 2 years of experience

REQUIRED: The Emergency Room staff nurse is a Registered Nurse who provides a high standard of care through thorough assessment, planning, implementing, and evaluation of all patients under their care. Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeing a Full Time DAY Registered Nurse (7a-730p) $10,000 Sign on Bonus with 2 years or more experience $7,500 Sig...

Full Time
Millcreek
Posted 5 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an EEOC Employer is looking to add a Billing Specialist to our Team.

SUMMARY:

Self-starter; excellent time manager, and highly organized team focused individual with the ability to follow direction with minimal oversight, solve problems and communicate effectively with both internal and external customers and insurance payers within tight deadlines.

DUTIES AND RESPONSIBILITIES:

  • Prepare, review, and transmit facility and professional claims using billing software and clearinghouse, including electronic and paper claim processing within payer filing limits.
  • Ensure rejected claims are reviewed, corrected, and reprocessed timely.
  • Follow up on unpaid claims and contact payers on various issues within standard billing cycle timeframe.
  • Review payments for accuracy; be able to spot check for 100% reimbursement on charges, and excessively low payment.
  • Identify and bill secondary or tertiary insurance payers as appropriate.
  • Answers all patients, providers, or insurance telephone inquiries pertaining to assigned accounts and work to resolve them effectively.
  • Timely follow up on insurance claim denials, exceptions or exclusions.
  • Stays informed on local regulations and changes in billing requirements.
  • Make necessary arrangements for medical record requests, completion of additional information requests, appeals, etc. as requested by insurance companies.
  • Regularly meet with Patient Accounting Leader to discuss and resolve reimbursement issues or billing obstacles.
  • Regularly attend department huddles and meetings.
  • Perform additional duties as requested.

Minimum Education:

Minimum of associate degree required.

Minimum Experience:

Minimum of one to three years of experience in medical or hospital billing, hospital billing preferred.

Minimum Skills:

  • Demonstrate reliability and a sense of urgency in completing tasks quickly and in a timely manner.
  • Excellent customer service skills. Conceptual understanding of financial record keeping and medical billing procedures.
  • Competent use of computer systems, software (including Microsoft Office), and 10 key calculators.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time
Millcreek
Posted 5 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is looking for multiple Registered Nurses to join our Behavioral Health Team. $15,000 Sign on Bonus with 2 years or more experience $10,000 Sign on Bonus with less than 2 years of experience

REQUIRED: 

  • Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients.
  • Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions.
  • Participate in patient care planning by communicating patient information to members of the treatment team.
  • Provide patient education and guidance to address patient problems through admission to discharge.
  • Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

PREFERRED: 

  • General understanding of Non-Violent Crisis Intervention techniques.
  • Familiarity with the use and administration of psychotropic medications.
  • Familiarity with admission/discharge planning and community resources.
  • Familiarity with compliance policies and procedures.  

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street, Erie PA 16509
Company Name:Millcreek community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time
Millcreek
Posted 5 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring full-time Observation Techs to join our Behavioral Health Team. REQUIRED: Under the supervision of a RN, provides close observation of patients. Assists in the provision of a safe and clean environment. Is vigilant in the protection of the patient from self harm or falls. Maintains on-going observations of patients and documents this observation at least every five minutes. Verifies that each patient is breathing and not engaging in any harmful acts. Immediately alerts proximate staff of any attempt of self harm or emergency situation while intervening to prevent harmful occurrence.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion please download* and complete the pre-hire forms, and then continue to fill out this general application. *Y...

Full Time
Millcreek
Posted 7 months ago

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring Full-Time Radiologist to join our healthcare team. The Radiologist will examine and diagnose disorders and diseases using x-rays and radioactive materials and may also treat patients. Performs and interprets the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission tomography (PET), nuclear cardiology treadmill studies, mammography, and ultrasound. Reviews and transmits images and information using picture archiving and communications systems. Communicates examination results and diagnostic information to referring physicians.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the ...

Full Time, Per Diem
Erie, PA
Posted 7 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring MULTIPLE 7p-730a RNs and a WE36 0700a-730p RN on our Med-Surg unit.

SIGN ON BONUS $20,000

TOTAL: PAY OUT AFTER 90 DAYS, 180 DAYS AND ONE YEAR OF EMPLOYMENT.

REQUIRED: 

  • Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards
  • Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
  • Cooperates with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and infection control policies.
  • Cleans and prepares rooms between procedures and after terminal cleaning.
  • Monitors and restocks supplies.
  • Monitors medical condition of patients and reports changes to appropriate personnel.
  • Demonstrates sensitivity to patient’s comfort and privacy and expresses interest in their progress.
  • Monitors emotional stability of patients and reports changes to physician or charge nurse.
  • Assists physicians with examinations, procedures and other processes related to direct patient care.
  • Performs basic nursing procedures including thermal applications, non-sterile soaks, and application of simple dressings, perennial care, and urine tests.
  • Prepares, hangs, monitors and discontinues I.V. fluids.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time
Erie, PA
Posted 8 months ago

LECOM Medical Center and Behavioral Health Paviolion, an equal opportunity employer, is currently searching for a Level 2 Medical Assistant.

SUMMARY: To guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education

Main Duties and Responsibilities:

1. Assist in patient care in the exam room as directed by physician

2. Perform clinical procedures under supervision of physician

3. Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record

4. Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations

5. Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record. (pre-visit planning/chart prep)

6. Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients

7. Obtain all necessary authorizations as mandated by patient’s insurance

8. Track referrals for the practice to completion (report/result received and patient notified)

9. Perform lab draws, EKG’s and administer injections.

1. Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician

2. Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required

3. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls

4. Triage for urgency and process messages from patients and front office staff to physicians

5. Provide response to patient inquiry and concerns with attention to confidentiality

6. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)

7. Keep patients in waiting area informed of any unusual delays in physicians’ schedule

8. All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, making reminder calls as well as calling no shows

2. Be familiar with and implement all office policies and procedures

3. Attend all office meetings and training sessions

4. Understand and adhere to the professional policies and standards in the Employee Handbook

5. Goodwill ambassador for clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides

6. Provide clinical coverage at other locations when needed

· Exceptional customer service and phone etiquette

· Ability to maintain effective and organized systems to ensure timely patient flow

· Ability to perform phlebotomy and administer injections

· High School Diploma/Medical Assistant Training preferred

· Medical Assistant certification helpful

· Knowledge of Health Care Field

· Medical Terminology

· Grammar, spelling and punctuation

· Knowledge of Electronic Health Records

Requirements:

  • Must be able to administer injections
  • Must be able to draw blood

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Use their hands to handle, control, or feel objects, tools, or controls, with repetition of movements
  • See details of objects that are less than a few feet away.
  • Understand the speech of another person, speak clearly so listeners can understand.
  • Use fingers to grasp, move, or assemble very small objects.
  • See details of objects that are more than a few feet away.
  • See differences between colors, shades, and brightness.
  • Hold the arm and hand in one position or hold the hand steady while moving the arm. Use one or two hands to grasp, move, or assemble objects.
  • Hear sounds and recognize the difference between them. Focus on one source of sound and ignore others.
  • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
  • Use muscles to lift, push, pull, or carry objects up to 50 pounds.
  • Make quick, precise adjustments to machine controls.
  • Use muscles for extended periods without getting tired.
  • Bend, stretch, twist, or reach out.
  • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
  • Determine the distance between objects

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

LECOM Medical Center and Behavioral Health Paviolion, an equal opportunity employer, is currently searching for a Level 2 Medical Assistant. SUMMARY: To guarantee that each patient visit and the logis...

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

SUMMARY:

The Mental Health Professional II (MHP II) conducts mental health intakes and biopsychosocial assessments, provides mental health therapy, and supports intensive case management needs for adults who have serious mental illness. The position requires the ability to design and direct the implementation of treatment plans and collaborate with treatment team members through the LECOM Health network.

Responsibilities include assessing the strengths and therapeutic needs of patients, formulating clinical impressions based on biopsychosocial assessments, assigning diagnoses, collaborating with patients to develop clinically sound treatment plans, providing culturally competent and patient-centered outpatient therapy, and ensuring flexible and accommodating scheduling. The MHP II must be comfortable with and capable of engaging with patients both face-to-face and via telehealth.

Main Duties and Responsibilities:

Customer Service

  • Assist potential patients with their questions and concerns.
  • Respond to patient inquiries in a professional and respectful manner.
  • Establish a collaborative relationship with team members, patients/families, and colleagues.
  • Respect patient/family preferences and choices for intervention and treatment.
  • Check voicemail and email throughout the day and respond to patient, colleague, and stakeholder messages within 24 business hours.
  • Adhere to HIPAA, licensure, accreditation, and confidentiality requirements of our patients.
  • Help connect patients and families with interpreters as needed.
  • Be a goodwill ambassador for LECOM Health by promoting patient awareness of all LECOM Health services and supporting Health system navigation needs.

 

Intake & Assessment

  • Complete biopsychosocial intake assessments with patients to identify factors impacting overall wellness and psychological health.
  • Assess strengths and therapeutic needs of patients.
  • Assist patients with treatment goal identification.
  • Assess treatment adherence, tolerability, and clinical response using validated rating scales.
  • Help to triage patient needs and adjust appointment intervals for therapy and/or the treating psychiatrist as necessary.
  • Coordinate with the treatment team to track treatment and outcomes.
  • Oversee the completion of required paperwork and documentation in the patient’s chart within established departmental timeframes.
  • Review all referrals and triages for clinical appropriateness of outpatient therapy services.

Mental Health Therapy

  • Engage in collaborative outpatient therapy services with patients.
  • Promote stabilization and progress toward identified treatment goals.
  • Formulate appropriate treatment, safety, crisis, and discharge plans.
  • Regularly monitor patient progress and reevaluate patient needs.
  • Help with system navigation to other service lines or levels of care as necessary.
  • Participate in scheduled individual and group supervision.
  • Attend case consultation meetings as scheduled.
  • Complete all documentation within the established timeframes.
  • Schedule appointments flexibly and in alignment with clinical need.

 

Case Management

  • Provide case management and crisis support services which would include, but not be limited to, coordination of treatment with other service providers, assistance to families in locating needed resources, and patient advocacy.
  • Outreach to and engagement of patients between visits as clinically necessary.
  • Track referrals to completion and contact patients who have not yet followed up with recommended community resources.
  • Help patients gain access to community resources such as: drug and alcohol services, BCM services, transportation services, physical health resources, etc.
  • Help in a crisis or emergency and link patients to higher levels of care such as inpatient.
  • Coordinate with other service providers such as case managers and primary care.
  • Work collaboratively with the treatment team and serve as the liaison between patients and medical staff.
  • Support psychotropic medication management as prescribed by medical providers, focusing on adherence and effectiveness of treatment.
  • Make outreach calls and consult in between visits with the psychiatrist to evaluate stability.
  • Help to coordinate long acting injectable and Clozaril patient care.

 

Documentation & Supervision

  • Ensure proper documentation in patient records based upon dialogue with patient, family and other providers.
  • Review progress notes and treatment plans in patient files written by other members of the treatment team.
  • Participate in psychiatric case review meetings.
  • Participate in clinical supervision and maintain supervision log.
  • Maintain professional license.

 

Other Duties:

  • Be familiar with and implement all relevant office policies and procedures
  • Attend all office meetings, clinical supervisions, and training sessions
  • Provide support to program interns via appointment shadowing and dialoguing to aid in the furtherance of their study and skill practice.
  • Understand and adhere to the professional policies and standards in the Millcreek Community Hospital Employee Handbook
  • Adhere to obligations under clinic’s mandated reporter policy.
  • Adhere to obligations under clinic’s duty to warn policy.
  • All other duties as assigned.

Skills/Knowledge:

  • Graduate Degree in mental health field required.
  • Current PA LPC or LCSW Licensure (or license eligible) preferred.
  • Possesses knowledge of Erie County Mental Health Resources and mental health level of care determination.
  • Knowledgeable and Skilled in therapeutic interventions for adults.
  • Must be able to obtain Act 33/34 and FBI clearances upon hire.
  • Must complete Mandated Reporter training within 30 days of hire.
  • Exceptional customer service and phone etiquette.
  • Ability to maintain effective and organized documentation.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT         

  • Frequent standing/walking/sitting
  • Occasional lifting items supplies and/or equipment of light to medium weight
  • Occasional reaching, stooping, bending, kneeling, crouching
  • Primarily medical office space, subject to many interruptions and occasionally hostile and emotionally upset individuals

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:4740 Peach Street, Erie PA
Company Name:LECOM Institute for Behavioral Health

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the ...

Full Time
Millcreek
Posted 10 months ago

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team.

We pride ourselves on offering compassionate and quality outpatient psychiatric services and medication management services to individuals at any age. The LECOM Institute for Behavioral Health offers extensive expertise and services for children, adults and seniors designed to meet and exceed expectations in addressing behavioral health challenges.

We have a group of qualified professionals who pride themselves on delivering evidence based medicine. Knowledgeable support staff are available to assist you with questions regarding scheduling, medication refills, etc. The support staff functions as a liaison between the patients and the psychiatrists. As an affiliate of the Lake Erie College of Osteopathic Medicine (LECOM), our practice is engaged in the education of future behavioral health providers. Fellows, residents, and students work closely with care team members to gain specialized knowledge in the clinical practice setting.

This role is tasked with providing a full range of patient care responsibilities for a busy outpatient mental health center. The BH Clinical Assistant I guarantees that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, professionalism, and compassion, while assisting the physician in patient care and education. The Clinical Assistant may work with more than one specific physician based on clinic needs each day as well as willingness to work at both LIBH settings. Flexibility in scheduling is preferred as we staff our offices M-Th 8-6:30pm, Friday 8-5. Experience working in behavioral health and/or outpatient office setting is highly preferred.

Main Duties and Responsibilities:

Direct Patient Care

· Greet patients warmly, escort patients to exam rooms.

· Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record.

· Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed documents.

· Assist in patient care in the exam room as directed by physician.

· Perform clinical procedures under supervision of physician.

· Perform screenings per provider guidelines.

· Perform lab draws and administer injections.

· Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician.

· Keep patients in waiting area informed of any unusual delays in physician’s schedule.

Administrative Patient Care

· Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit.

· Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.

· Schedule appointments, tests, and procedures to provide continuous care for patients.

· Support the obtaining of all necessary authorizations as mandated by patient’s insurance.

· Process prescription refills, and direct/instruct patients and/or family members regarding prescription and treatment instructions according to provider guidelines and orders.

· Aid in coordination and administration of long acting injectables.

· Assist with coordination of Clozaril patient care when requested by Office Lead and/or Clinic Director.

· Support the tracking of patient appointments, tests, and procedures through completion and maintain documentation of efforts in EHR.

· Keep exam rooms and medication storage areas stocked with adequate medical supplies.

· Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.

· Triage for urgency and process messages from patients and front office staff to physicians.

· Provide response to patient inquiry and concerns with attention to confidentiality.

· Document all patient interactions and contact in the patient chart.

· Ensure daily documentation meets standards, regulations, policies, and practices.

· Keep appropriate records within patient’s EHR chart.

· Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, etc.)

· All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, and calling no-shows.

2. Be familiar with and implement all office policies and procedures.

3. Clean equipment, treatment spaces, etc. between visits to maintain infection control as needed.

4. Attend all office meetings and training sessions on time.

5. Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.

6. Understand and adhere to the professional policies and standards in the Employee Handbook.

7. Act as the Goodwill ambassador for the clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides.

8. Provide clinical coverage at other locations when needed.

Skills/Knowledge:

· Exceptional customer service and phone etiquette

· Ability to maintain effective and organized systems to ensure timely patient flow

· Ability to perform phlebotomy and administer injections

· Ability to multi-task

· Ability to seek guidance from supervisory staff

· Ability to operate within appropriate scope of practice and maintain adequate professional boundaries

· High School Diploma/Medical Assistant Training preferred

· Medical Assistant certification helpful

· Knowledge of health care field and medical terminology

· Maintain patient confidentiality and adhere to HIPAA regulations

· Exceptional grammar, spelling and punctuation

· Maintain CPR/First Aid certification

· Must be able to obtain Act 33/44 and FBI clearances upon hire.

· Must complete Mandated Reporter training within 30 days of hire.

· Must complete Crisis Management Training upon hire.

Job Features

Job CategoryLECOM Institute for Behavioral Health

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team. We pride ours...

Full Time
Millcreek
Posted 10 months ago

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team as a Medical/Clinical Assistant.

We pride ourselves on offering compassionate and quality outpatient psychiatric services and medication management services to individuals at any age. The LECOM Institute for Behavioral Health offers extensive expertise and services for children, adults and seniors designed to meet and exceed expectations in addressing behavioral health challenges. We have a group of qualified professionals who pride themselves on delivering evidence based medicine. Knowledgeable support staff are available to assist you with questions regarding scheduling, medication refills, etc. The support staff functions as a liaison between the patients and the psychiatrists. As an affiliate of the Lake Erie College of Osteopathic Medicine (LECOM), our practice is engaged in the education of future behavioral health providers. Fellows, residents, and students work closely with care team members to gain specialized knowledge in the clinical practice setting. This role is tasked with providing a full range of patient care responsibilities for a busy outpatient mental health center. The BH Clinical Assistant I guarantees that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, professionalism, and compassion, while assisting the physician in patient care and education. The Clinical Assistant may work with more than one specific physician based on clinic needs each day as well as willingness to work at both LIBH settings. Flexibility in scheduling is preferred as we staff our offices M-Th 8-6:30pm, Friday 8-5. Experience working in behavioral health and/or outpatient office setting is highly preferred.

Main Duties and Responsibilities:

  • Direct Patient Care · Greet patients warmly, escort patients to exam rooms.
  • Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record.
  • Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed documents.
  • Assist in patient care in the exam room as directed by physician.
  • Perform clinical procedures under supervision of physician.
  • Perform screenings per provider guidelines.
  • Perform lab draws and administer injections.
  • Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician.
  • Keep patients in waiting area informed of any unusual delays in physician’s schedule. Administrative Patient Care
  • Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit.
  • Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.
  • Schedule appointments, tests, and procedures to provide continuous care for patients.
  • Support the obtaining of all necessary authorizations as mandated by patient’s insurance.
  • Process prescription refills, and direct/instruct patients and/or family members regarding prescription and treatment instructions according to provider guidelines and orders.
  • Aid in coordination and administration of long acting injectables.
  • Assist with coordination of Clozaril patient care when requested by Office Lead and/or Clinic Director.
  • Support the tracking of patient appointments, tests, and procedures through completion and maintain documentation of efforts in EHR.
  • Keep exam rooms and medication storage areas stocked with adequate medical supplies.
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
  • Triage for urgency and process messages from patients and front office staff to physicians.
  • Provide response to patient inquiry and concerns with attention to confidentiality.
  • Document all patient interactions and contact in the patient chart.
  • Ensure daily documentation meets standards, regulations, policies, and practices.
  • Keep appropriate records within patient’s EHR chart.
  • Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, etc.)
  • All other duties as assigned

Other Duties:

  1. Assist in answering phone, scheduling appointments, and calling no-shows.
  2. Be familiar with and implement all office policies and procedures.
  3. Clean equipment, treatment spaces, etc. between visits to maintain infection control as needed.
  4. Attend all office meetings and training sessions on time.
  5. Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
  6. Understand and adhere to the professional policies and standards in the Employee Handbook.
  7. Act as the Goodwill ambassador for the clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides.
  8. Provide clinical coverage at other locations when needed.

Skills/Knowledge:

  • Exceptional customer service and phone etiquette
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Ability to perform phlebotomy and administer injections
  • Ability to multi-task
  • Ability to seek guidance from supervisory staff
  • Ability to operate within appropriate scope of practice and maintain adequate professional boundaries
  • High School Diploma/Medical Assistant Training preferred
  • Medical Assistant certification helpful
  • Knowledge of health care field and medical terminology
  • Maintain patient confidentiality and adhere to HIPAA regulations
  • Exceptional grammar, spelling and punctuation
  • Maintain CPR/First Aid certification
  • Must be able to obtain Act 33/44 and FBI clearances upon hire.
  • Must complete Mandated Reporter training within 30 days of hire.
  • Must complete Crisis Management Training upon hire.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:4740 Peach St, Erie, PA 16509
Company Name:LECOM Institute for Behavioral Health

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the ...

Full Time
Millcreek
Posted 10 months ago

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time Pharmacy Tech. MONDAY - FRIDAY (1P-9P), ROTATING WEEKENDS (8A-4PM). 

Under the direct supervision of Staff Pharmacists, the Pharmacy Technician has primary responsibility in the unit-dose, outpatient, intravenous admixture, and floor stock area. According to standard procedures, Pharmacy Technicians assist the Pharmacy Manager/Staff Pharmacists in dispensing medications and maintaining appropriate patient records and charges.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time Pharmacy Tech. MONDAY – FRIDAY (1P-9P), ROTATING WEEKENDS (8A-4PM).  Under the direct supervision of...

Full Time, Part Time, Per Diem
Millcreek
Posted 11 months ago

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

For consideration of open RN positions at Millcreek Community Hospital please fill out a general application.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the ...

Full Time, Part Time, Per Diem
Erie, PA, Millcreek
Posted 1 year ago

For consideration of open positions at LECOM Medical Center and BH Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street, Erie PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and BH Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must downloa...

 

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