Millcreek Community Hospital Careers

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for FT 3rd shift, 2nd shift and PRN Patient Registration Clerks.

REQUIRED: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill. Schedules and coordinates appointments for elective surgery. Reviews hospital admissions to ensure accurate financial and biographical data and documentation have been obtained and properly entered into the hospital records. Enters patient admitting information into computer and routes printed copy to designated department. Obtains signed statement from patient to protect hospital’s interests. Obtains signatures on all necessary insurance forms, assignments, etc. Compiles data for occupancy and census records. Collects deposits or deductibles as required. After patient services rendered, compiles all charges, makes copies for physicians when needed. Prepares all data/material for E.R. Physicians billing. Files all ER/OP, Clinic, and Physical Therapy charts. Matches reports to corresponding chart in preparation for coding. After charts have been coded, separates charts for filing and billing.

Millcreek Community Hospital, an EOE, is currently searching for a full-time Registered Nurse (RN) for our operating room. This is a full-time, first shift position with variable and on call hours.

As a registered nurse (RN) in our operating room, you will provide a high standard of care through assessment, planning, implementing, and evaluation of all patients under their care. Next, you will be responsible for all day to day nursing care and will follow all nursing guidelines and care plans for the appropriate patient. Finally, you may also fill in as charge nurse on the unit as assigned.

Responsibilities will include post operative care in the recovery room, perioperative nursing in a variety of specialties including Orthopedics, ENT, General, OB/GYN, Plastics, Vascular, Eye surgeries and Podiatry. The candidate will be required to care for patients in the outpatient surgery department as well.

QUALIFICATIONS:

Education/Experience: Completion of an accredited program for a Registered Nurse; Post High School vocational /specialized training. A minimum of one year clinical experience in the operating room required.

Required Licenses: Registration and current RN license in Pennsylvania; CPR certification, PALS, ACLS

Required Clearances: ACT 33, 34 AND 73

Interested, qualified candidates should apply by clicking on the apply for job link below or visit lecomhealth.com, click on Millcreek Community Hospital, then careers. E.O.E

Millcreek Community Hospital is seeking a full-time 1st shift 7-330PM OR 8-430PM LPN for the Wound Care Center.

SUMMARY: PERFORMS DUTIES UNDER SUPERVISION OF THE Medical Director, Program Director, and/or Clinical Coordinator as appropriate for the program. Is responsible for the safe and effective operation of the hyperbaric chamber(s) and related support systems. Is responsible for the day-to-day maintenance on the hyperbaric chamber(s) and related support systems. Administers hyperbaric oxygen therapy to patients as prescribed by the hyperbaric physician.

QUALIFICATIONS:

Education Requirements: High school diploma or general education degree (GED) or Certificate equivalent. Be certified and/or licensed in one of the following vocations:

Minimum Experience: One to three months related experience and/or training; or equivalent combination of education and experience.
Interested, qualified candidates may submit a resume along with an application by clicking the Apply for This Job link below. E.O.E

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time Pharmacy Tech.

Under the direct supervision of Staff Pharmacists, the Pharmacy Technician has primary responsibility in the unit-dose, outpatient, intravenous admixture, and floor stock area. According to standard procedures, Pharmacy Technicians assist the Pharmacy Manager/Staff Pharmacists in dispensing medications and maintaining appropriate patient records and charges.

Millcreek Community Hospital, an Equal Opportunity Employer is looking to hire a Full Time Staff Pharmacist.

SUMMARY: Provides prescribed medications, drugs, and other pharmaceuticals as needed for adequate patient care according to professional standards and practices.

DUTIES AND RESPONSIBILITIES:

1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

2. Participate in accurate and efficient medication order review and order processing within the MEDITECH Health Information System. Review patient profiles and new orders to prevent drug interactions and contraindications. Ensure the accurate and prompt delivery of unit-dose medications and controlled substances to Pyxis machines and hospital inpatients. Emergency drug stocks in patient care areas are accurately filled in a timely manner. Accurately compound and dispense medicinals of a special nature that are not readily available from manufacturers. Appropriate records and inventory on all drugs are maintained as required.

3. Participate in and supervise technical staff in the operation of the centralized intravenous admixture program. Ensure the accurate and efficient preparation and delivery of total parenteral nutrition solutions, antibiotics, and other medications for intravenous therapy. Ensure dosage amounts and intravenous compatibilities are accurately determined. Patient profiles and new orders are reviewed to prevent drug interactions and contraindications.

4. Supervise the accurate dispensing for all controlled medications and maintain an accurate log. Ensure all controlled medications are accounted for within the Pyxis machines. Research and review all controlled medication discrepancies in Pyxis and log findings.

5. Provide current and accurate drug information to health care professionals and patients. Drug information provided includes a thorough understanding of new medications, dosage requirements, indications, contraindications, pharmacology, pharmacokinetics, side effects, adverse reactions, precautions, and suitable formulary agents for use in specific therapies.

6. Supervise the accurate and efficient dispensing of outpatient prescriptions for dismissal, emergency room, day surgery, outpatient clinic, and employees.

7. Effectively communicate with physicians, nurses, purchasing technicians, pharmacy technicians, other hospital personnel, and hospital patients; thereby, promoting and ensuring rational drug therapy. Train and supervise technical staff members in established policies and procedures for our hospital and department.

• Inspect nursing units and hospital departments to monitor the proper storage and distribution of patient floor stock, controlled drugs, and emergency medications.

9. Respond and provide pharmaceutical services and expertise to all code blue and stroke alert situations.

10. Perform all other job related duties as assigned by the Pharmacy Manager.

QUALIFICATIONS:

Minimum Education: Bachelor’s Degree following completion of a 5 or 6 year program from an ACDE accredited school of Pharmacy

Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/ cerebrovascular disease.

Req. Certification/Registration: PA license and current registration

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an EEOC Employer is looking to add a Billing Specialist to our Team.

SUMMARY:

Self-starter; excellent time manager, and highly organized team focused individual with the ability to follow direction with minimal oversight, solve problems and communicate effectively with both internal and external customers and insurance payers within tight deadlines.

DUTIES AND RESPONSIBILITIES:

• Prepare, review, and transmit facility and professional claims using billing software and clearinghouse, including electronic and paper claim processing within payer filing limits.
• Ensure rejected claims are reviewed, corrected, and reprocessed timely.
• Follow up on unpaid claims and contact payers on various issues within standard billing cycle timeframe.
• Review payments for accuracy; be able to spot check for 100% reimbursement on charges, and excessively low payment.
• Identify and bill secondary or tertiary insurance payers as appropriate.
• Answers all patients, providers, or insurance telephone inquiries pertaining to assigned accounts and work to resolve them effectively.
• Timely follow up on insurance claim denials, exceptions or exclusions.
• Stays informed on local regulations and changes in billing requirements.
• Make necessary arrangements for medical record requests, completion of additional information requests, appeals, etc. as requested by insurance companies.
• Regularly meet with Patient Accounting Leader to discuss and resolve reimbursement issues or billing obstacles.
• Regularly attend department huddles and meetings.
• Perform additional duties as requested.

Minimum Education:

Minimum of associate degree required.

Minimum Experience:

Minimum of one to three years of experience in medical or hospital billing, hospital billing preferred.

Minimum Skills:

• Demonstrate reliability and a sense of urgency in completing tasks quickly and in a timely manner.
• Excellent customer service skills. Conceptual understanding of financial record keeping and medical billing procedures.
• Competent use of computer systems, software (including Microsoft Office), and 10 key calculators.

LECOM Millcreek Community Hospital, an equal opportunity employer, is currently searching for a Cook Supervisor, 2nd Shift 12p-8p with weekend availability.

SUMMARY: Under the supervision of the Dietary Manager, prepares,

seasons and cooks food for hospital patients, employees, staff and

visitors. Supervises and coordinates activities of Dietary and

Snack Bar/Gift Shop Departments during the manager’s absence.

DUTIES AND RESPONSIBILITIES:

1. Reviews menu summaries to determine type and quantities of

meats, vegetables and soups to be prepared.

2. Plans cooking schedule to ensure that food will be ready at

specified times. Confers with the dietitian regarding modified

diet preparation.

3. Prepares or supervises washing, trimming, cooking and seasoning

of food items for each meal.

4. Measures and mixes ingredients according to recipes using a variety

of kitchen utensils and equipment such as blenders, mixers, grinders,

slicers and tenderizers to make sauces, soups, stews, casseroles and

desserts.

5. Bakes, roasts, broils and steams meats, fish and other foods.

6. Observes and tastes food being cooked and adds ingredients or

seasonings to improve flavor or texture as needed.

7. Tests food being cooked by tasting, smelling and/or piercing, taking

temperatures to determine that it is cooked to proper doneness. Adjusts

heat controls and timers on ovens, grills, fryers, etc., as required.

Procures foodstuff from refrigerator, freezer or other storage areas; may request others to assist.

Carves portions of meat, fish and fowl for individual servings and

Prepares or directs distribution of food to serving units for the most

efficient service order. Apportions servings according to menu

combinations or orders for patients.

10. Provides assistance on the line such as tray set-up, serving, salad

preparation, etc.

11. Maintains cooking area in a clean, neat and orderly manner.

12. Assists with the program to order such items as meat, poultry, fish

and other foods for use in preparing meals.

13. Supervises dietary employee’s meal tray preparations. Supervises

Dish room operations to assure that proper techniques are used and

that established procedures and standards are kept in all work areas.

14. Inspects trays for attractiveness, palatability and temperature of food.

15. Supervises pot washing areas and various cleaning jobs to ensure that

sanitation requirements are met.

16. Trains new employees as needed as well as assists with the orientation

of employees into new positions.

17. Assists in covering any or all of the duties in the kitchen, tray line,

cafeteria service and dish room as required by staffing problems.

COOK/SUPERVISOR

18. Inspects each work station at the end of each shift to ensure that all

areas are in satisfactory condition for the next shift.

19. Must maintain a current record of attendance to the required inservices

as determined by the institution on an annual basis.

Millcreek Community Hospital, an equal opportunity employer, is seeking Full Time, Part Time and PRN Certified Outpatient Coders to join our team.

SUMMARY: Plays a key role in the revenue cycle process by reviewing outpatient records and assigning appropriate diagnostic/procedure codes and charges for outpatient provider based clinics and other ancillary services.

1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

2. Reviews outpatient medical record to assign the appropriate ICD-10-CM and CPT codes.

3. Assigns/reviews facility and professional service level charges for provider based clinics.

4. Enters additional charges from ancillary system to host system.

5. Initiates physician queries where appropriate.

6. Maintains or exceeds established coding accuracy and productivity standards

7. Assist in additional coding functions as needed

QUALIFICATIONS:

· MINIMUM

o Two years of outpatient coding and/or physician office coding/billing experience.

o Experience reviewing and/or assigning E/M levels

o CPC, CCS, CIC, RHIT or RHIA

· PREFERRED

o Exposure to Meditech (EMR)

o Provider Based Clinic Coding/Billing Experience

o Experience coding orthopedics and/or behavioral health

o Knowledge of MS Excel

Millcreek Community Hospital, an Equal Opportunity Employer is seeing a Full Time DAY Registered Nurse (7a-730p)

$10,000 Sign on Bonus with 2 years or more experience
$7,500 Sign on Bonus with less than 2 years of experience

REQUIRED: The Emergency Room staff nurse is a Registered Nurse who provides a high standard of care through thorough assessment, planning, implementing, and evaluation of all patients under their care. Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for a weekend ER BH Assessment Tech to join our team with flexible availability.

SUMMARY: Assist the Psychiatric Resident and Attending Physician in the Behavioral Health area in the Emergency Department. Duties to include data collection and data entry into Electronic Medical Record; compiling the admission packet, coordination of admission/discharge information with the medical area in the Emergency Department; inform the Charge Nurse on Unit 4/5 of admission, confirming bed availability. This position will also assume responsibilities on Unit 2/4/5 when patients are not present in the Behavioral Health area in the Emergency Department.

DUTIES AND RESPONSIBILITIES:

1. Participates as a member of a multidisciplinary Emergency Department and Behavioral Health teams, attending to the responsibilities and needs of assigned patients in coordination with the Psychiatric Resident and Attending.

2. Completes initial psychosocial assessment with patients and their representatives presenting to Emergency Department seeking possible inpatient psychiatric hospitalization.

3. Participates in monitoring of a safe and therapeutic environment.

4. Completes safety checks of patients and patient belongings for contraband, to include wanding with metal detector. Following safety check, assists patients with changing into hospital gowns/clothing.

5. Documents patient behaviors and deviations in electronic medical record.

6. Inventories and documents patient belongings, placing home medications and valuables in appropriate hospital safes.

7. Completes insurance pre-authorizations and pre-certifications for patients being admitted for inpatient psychiatric treatment.

8. Assists with patient care, safety rounds, and other duties on Unit 4 and Unit 5 as requested by Charge RN, during times when no patients are present in Behavioral Health area of Emergency Department.

9. Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.

10. Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.

11. Executes other duties as assigned by the Director of Behavioral Health or Behavioral Health Unit Leader.

QUALIFICATIONS:

Education Requirements: High school diploma or equivalent

Minimum Experience: A minimum of one year of experience in behavioral healthcare setting.

English Language Skills: Must be able to read, write and speak the English language in an understandable manner.

Physical Demands: Must be in good general health and demonstrate emotional stability. Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, stand, bend, lift and move intermittently during working hours.

Working Environment: Works in well lighted/ventilated areas. Subject to hostile and emotionally upset residents, family members, etc.

Required Certification: *Therapeutic Holds Training

(*To be obtained within 60 days of hire.)

CORE COMPETENCIES IN PSYCHIATRIC SERVICES:

1. Sensitivity to a patient’s emotional, mental, physical needs.

2. Data entry skills for electronic medical record.

3. General understanding of Non-Violent Crisis Intervention Techniques.

4. Awareness of psychiatric care delivery systems available in the community.

5. Able to perform fundamental nursing skills such as but not limited to vital signs, intake and output, feeding, bathing, toileting, personal hygiene, transfer and ambulatory assistance.

MILLCREEK COMMUNITY HOSPITAL, an Equal Opportunity Employer, is seeking a Full Time Director of Revenue Cycle to join our team!

Job Requirements:

• Requires a bachelors’ degree in business related field or healthcare administration or has commensurate experience.
• Minimum of 5 years leadership experience within the healthcare sector.
• Thorough knowledge of hospital/physician admission, registration, billing and collection procedures.
• Successful management experience of a patient accounting department is required.

Job Duties:

• Directs activities of patient accounting, coding and utilization review personnel to ensure efficient and effective generation of revenue and billing to maintain a stable cash flow.
• Ensures all patient services are authorized, coded billed and reimbursed in an efficient and effect manner. Implements and administers processes to identify investigate and resolve outstanding patient account balances and credits.
• Monitors and evaluates staff performance to ensure compliance with job function requirements, interpersonal customer relation standards, and productivity standards. Develops and implements quality and productivity standards for each department.
• Develops short and long-range goals and objectives for the patient accounting, coding and utilization review departments. Develops plans to accomplish agreed upon goals.
• Develops, implements and administers policies and procedures for areas of responsibility.
• Interviews, hires, assigns work to, trains and evaluates the performance of direct reports. Addresses employee matters in coordination with human resources processes.
• Develops and maintains comprehensive training programs and reference material to ensure adequate training of new staff as well as maintain/enhance the skills of existing staff. Develops and implements procedures, protocols, and standards to ensure timely and accurate performance of job duties.
• Maintains strong working relationship with major third party payors to remove barriers to patient care and resolve billing and reimbursement issues. Responsible for organizing, maintaining, and verifying all aspects of the hospital payor credentialing process.
• Remains current on third party billing and reimbursement policies in order to expedite payment of claims and ensure compliance.
• Develop, maintain and report on monthly Key Performance Indicators.
• Facilitates and/or participates in meetings with Administrative, Management, Medical Office and Departmental Staff as needed.
• Takes advantage of professional development opportunities to meet educational and professional growth objectives.
• Works collaboratively with leaders and colleagues to complete projects as assigned within established timeframes.
• Completes data submission requests and ensures compliance with external regulatory agencies.
• Position reports to Hospital Chief Financial Officer.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for multiple Registered Nurses to join our Behavioral Health Team. $15,000 Sign on Bonus with 2 years or more experience $10,000 Sign on Bonus with less than 2 years of experience

REQUIRED: 

• Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients.
• Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions.
• Participate in patient care planning by communicating patient information to members of the treatment team.
• Provide patient education and guidance to address patient problems through admission to discharge.
• Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

PREFERRED: 

• General understanding of Non-Violent Crisis Intervention techniques.
• Familiarity with the use and administration of psychotropic medications.
• Familiarity with admission/discharge planning and community resources.
• Familiarity with compliance policies and procedures.  

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring MULTIPLE 7p-730a RNs and a WE36 0700a-730p RN on our Med-Surg unit.

SIGN ON BONUS $20,000

TOTAL: PAY OUT AFTER 90 DAYS, 180 DAYS AND ONE YEAR OF EMPLOYMENT.

REQUIRED: 

• Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Cooperates with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and infection control policies.
• Cleans and prepares rooms between procedures and after terminal cleaning.
• Monitors and restocks supplies.
• Monitors medical condition of patients and reports changes to appropriate personnel.
• Demonstrates sensitivity to patient’s comfort and privacy and expresses interest in their progress.
• Monitors emotional stability of patients and reports changes to physician or charge nurse.
• Assists physicians with examinations, procedures and other processes related to direct patient care.
• Performs basic nursing procedures including thermal applications, non-sterile soaks, and application of simple dressings, perennial care, and urine tests.
• Prepares, hangs, monitors and discontinues I.V. fluids.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

LECOM Institute for Behavioral Health, an equal opportunity employer, is currently seeking a compassionate, dedicated mental health professional adept at establishing positive, trusting rapport with individuals and facilitating effective person-centered mental health supports and interventions. Join the region’s largest and fastest growing behavioral health care system and make a difference today!

SUMMARY: 

The Mental Health Professional I (MHP I) provides trauma-informed and resilience-oriented mental health therapy and supports to individuals, families, and/or groups. The MHP I conducts mental health intakes and assessments, diagnoses mental health disorders, and develops personalized treatment plans for individuals to address and manage their mental health concerns. This position requires the ability to provide intensive case coordination and therapeutic services to patients with an emotional disturbance or mental illness. The position requires the ability to design crisis safety plans and direct treatment through the LECOM Health network and other community partners. The MHP I works as an extension of the Outpatient Psychiatric treatment team with the core job duties being completed at one of the satellite offices of the clinic and/or other LECOM Health entities.

Main Duties and Responsibilities:

• Mental Health Therapy
• Provide individual, family, and/or group therapy as assigned by Supervisor.
• Maintain responsibility for an assigned caseload of individuals addressing mental health concerns.
• Provide both face-to-face and telehealth services to individuals.
• Support the family's or other supports’ efforts to stabilize the identified individual receiving services.
• Collaborate with other healthcare professionals to develop treatment plans for people with mental health conditions.
• Assist individuals receiving care and their treatment teams with implementing, monitoring, and reevaluating crisis and safety plans.
• Intake & Assessment
• Complete biopsychosocial assessments of patients as part of an intake interview to identify possible factors contributing to individual’s overall physical and psychological health.
• Assesses strengths and therapeutic needs of patient and family.
• Assesses treatment adherence, tolerability, and clinical response using validated rating scales.
• Help to triage patient need and coordinate assessing the need for sooner appointments with the treating provider and/or to be the liaison between the patient and the provider agency to relay information.
• Assist patients with identifying safety plans and crisis plans.
• Coordinate with the treatment team to monitor progress toward goals and outcomes.
• Oversee the completion of all required paperwork and documentation in the patient’s chart within established departmental timeframes.
• Case Management
• Provide case management which would include, but not be limited to coordination of treatment with other service providers, assistance to families in locating needed resources, and patient advocacy.
• Outreach and engagement of patients after visits.
• Track referrals to completion and contact patients who have not yet followed up with recommended community resources.
• Help patients to link to community resources such as: drug and alcohol services, BCM, transportation services, physical health resources, education, etc.
• Coordinate with other service providers such as therapist and primary care.
• Work collaboratively with the treatment team and serve as the liaison between patients and medical staff.
• Develop and/or complete written patient documentation/letters as medically necessary and in coordination with approval from the Medical Director.
• Documentation & Supervision
• Complete timely clinical documentation in the health record regarding all contact with the individual receiving services.
• Ensure all relevant and collateral record documents are uploaded for patient based upon dialogue with patient, family, and other collaborating providers.
• Ensure all incident reports are completed timely and reviewed with Supervisor.
• Participate in case review and interdisciplinary team meetings with psychiatrist.
• Receive clinical supervision and maintain supervision log.

Other Duties:

• Implement all relevant policies and procedures.
• Attend all meetings, clinical supervisions, and training sessions across any of the Licensed Outpatient Clinic settings.
• Understand and adhere to the professional policies and standards in the Millcreek Community Hospital Employee Handbook.
• Act as a Goodwill ambassador for LECOM Health by promoting awareness to the patient of all physicians and services LECOM Health provides.
• Adhere to obligations under clinic’s Duty to Warn policy.
• All other duties as assigned.

Skills/Knowledge:

• MHP I qualifications meets one of the following:
• Has a graduate degree from a college or university that is accredited by an agency recognized by the United States Department of Education or the Council for Higher Education Accreditation (CHEA) in a generally recognized clinical discipline in which the degree program includes a clinical practicum.
• Has an equivalent degree from a foreign college or university that has been evaluated by the Association of International Credential Evaluators, Inc. (AICE) or the National Association of Credential Evaluation Services (NACES).
• The Department will accept a general equivalency report from the listed evaluator agencies to verify a foreign degree or its equivalency.
• Licensed as LCSW or LPC preferred
• Possesses knowledge of Erie County mental health resources and mental health level of care determination.
• Skilled in therapeutic interventions.
• Must be able to obtain Act 33/34 and FBI clearances upon hire.
• Must complete Mandated Reporter training within 30 days of hire.
• Must complete crisis management and de-escalation training.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized systems.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequent standing/walking/sitting
• Occasionally lifting items of light to medium weight (up to 25lbs).
• Occasionally lifting supplies and/or equipment
• Occasional reaching, stooping, bending, kneeling, crouching
• Primarily medical office space, subject to many interruptions and occasionally hostile and emotionally upset individuals