LECOM Medical Center and Behavioral Health Pavilion is a leading healthcare facility dedicated to providing exceptional acute care and behavioral health services. Our mission is to ensure the highest standards of patient care through comprehensive inpatient and outpatient services.
Summary

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is seeking a Patient Accounting Receptionist to join our team.

Responsibilities

1. Responsible for greeting all patients and visitors, in person or over the phone

2. Perform day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, scanning, data entry.

3. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner and transfers calls as required.

4. Collect and process credit card payments.

5. Responsible for sorting and dispersing incoming mail to correct recipients throughout the office.

6. Prepare paper claims for external mailing.

7. Prepare collection letter mailings.

8. Prepare refund mailings.

9. Responsible for keeping the reception area clean and organized.

10. Regularly meet with Patient Accounting Manager to discuss and resolve obstacles.

11. Regularly attend department huddles and meetings.

12. Perform additional duties as requested.

• Qualifications
• High school diploma or equivalent required; additional education in healthcare administration preferred.
• Proven experience in medical billing or patient accounting roles.
• Strong understanding of medical terminology and HIPAA regulations.
• Excellent communication skills with a focus on customer service.
• Ability to multitask in a fast-paced environment while maintaining accuracy.