LECOM Medical Center and Behavioral Health Paviolion, an equal opportunity employer, is currently searching for a Level 2 Medical Assistant.

SUMMARY: To guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education

Main Duties and Responsibilities:

1. Assist in patient care in the exam room as directed by physician

2. Perform clinical procedures under supervision of physician

3. Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record

4. Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations

5. Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record. (pre-visit planning/chart prep)

6. Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients

7. Obtain all necessary authorizations as mandated by patient’s insurance

8. Track referrals for the practice to completion (report/result received and patient notified)

9. Perform lab draws, EKG’s and administer injections.

1. Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician

2. Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required

3. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls

4. Triage for urgency and process messages from patients and front office staff to physicians

5. Provide response to patient inquiry and concerns with attention to confidentiality

6. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)

7. Keep patients in waiting area informed of any unusual delays in physicians’ schedule

8. All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, making reminder calls as well as calling no shows

2. Be familiar with and implement all office policies and procedures

3. Attend all office meetings and training sessions

4. Understand and adhere to the professional policies and standards in the Employee Handbook

5. Goodwill ambassador for clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides

6. Provide clinical coverage at other locations when needed

· Exceptional customer service and phone etiquette

· Ability to maintain effective and organized systems to ensure timely patient flow

· Ability to perform phlebotomy and administer injections

· High School Diploma/Medical Assistant Training preferred

· Medical Assistant certification helpful

· Knowledge of Health Care Field

· Medical Terminology

· Grammar, spelling and punctuation

· Knowledge of Electronic Health Records

Requirements:

• Must be able to administer injections
• Must be able to draw blood

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Use their hands to handle, control, or feel objects, tools, or controls, with repetition of movements
• See details of objects that are less than a few feet away.
• Understand the speech of another person, speak clearly so listeners can understand.
• Use fingers to grasp, move, or assemble very small objects.
• See details of objects that are more than a few feet away.
• See differences between colors, shades, and brightness.
• Hold the arm and hand in one position or hold the hand steady while moving the arm. Use one or two hands to grasp, move, or assemble objects.
• Hear sounds and recognize the difference between them. Focus on one source of sound and ignore others.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
• Use muscles to lift, push, pull, or carry objects up to 50 pounds.
• Make quick, precise adjustments to machine controls.
• Use muscles for extended periods without getting tired.
• Bend, stretch, twist, or reach out.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• Determine the distance between objects

LECOM Health Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently looking for a Staff Accountant to join our Fiscal Services team.

SUMMARY: Responsible for accurate and timely processing of the complete General Ledger Accounting function, including journal entries, account reconciliations, and all associated reporting and functional processes. Assists with other accounting duties as required or instructed.

ESSENTIAL SKILLS:

· Proficient in analyzing, maintaining, and processing financial data.

· Must be proficient with Microsoft Excel, with a minimum of an intermediate user level (example is that you must be able to make and use Pivot tables in Excel).

· Keen attention to detail.

· Demonstrated ability to perform quick mental computations and identify incorrect information on transactions and reports.

· Office administrative ability including superb organizational skills, multi-tasking, and clerical expertise.

DUTIES AND RESPONSIBILITIES:

· Generates reports and analysis of hospital incomes, expenditures, and capital asset values with comparisons to previous periods.

· Assists CFO and Senior Staff Accountant with information gathering and compilation of data for regulatory reports, internal management reports, budgeting, and the year audited statements.

· Creates and maintains departmental reports and records and collects statistical data for departmental, administrative, and regulatory purposes.

· .

· Prepares and processes monthly general and standard journal entries, monthly account reconciliations, and banking account reconciliations.

· Works with auditors and/or interested outside parties, to provide and explain information and reports that are requested throughout the year.

· Process and track intercompany transactions and reconcile balances with other entities.

· Complete daily cash deposits and reconciliations.

· Performs maintenance and filing of documents and reports (either in hard copy or electronic format).

· Assists in the care and maintenance of department equipment and supplies.

· Serve as a backup (via cross training) in other areas of accounting beyond the typical normal accounting duties of the position.

· Maintains established policies and procedures, objectives, quality assurance program and safety standards

· Attends meetings as required.

· Performs other related duties as assigned or requested.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeking a Part Time Hospital Concierge to join our team. Must have weekend and night availability. 

Job Summary: The Hospital Concierge is responsible for enhancing the overall patient experience by providing personalized services and support to patients, their families, and visitors. This role involves assisting with a variety of non-medical tasks to ensure comfort, convenience, and a positive experience during their stay at the hospital. The concierge will act as a liaison between patients and hospital staff, offering assistance with navigating hospital facilities, coordinating requests, and addressing any concerns in a timely and efficient manner.

Key Responsibilities:

• Guest and Patient Support:
• Provide exceptional customer service to patients, family members, and visitors.
• Assist patients with non-medical needs such as arranging transportation, making reservations for accommodations, or offering local information.
• Respond to inquiries about hospital services, amenities, and facilities in a friendly, efficient, and empathetic manner.
• Navigation Assistance:
• Assist patients and visitors in navigating hospital departments, clinics, and services.
• Provide directions and information about hospital layout, parking, and available services.
• Coordination of Services:
• Coordinate and fulfill patient and family requests for additional services such as food, flowers, gifts, and special accommodations.
• Assist patient to access hospital’s patient portal system.
• Assist patient for completion of hospital reviews.
• Personalized Patient Care:
• Offer recommendations and arrange services based on patient preferences (e.g., meal options, entertainment, accommodations).
• Maintain a library of entertainment options for patients to include magazines, newspapers, and crossword puzzles.
• Offer patient’s entertainment options from the library of options.
• Help organize support services for patients, such as spiritual care, social services, or volunteer assistance.
• Assemble welcome baskets and place in the patient rooms prior to a patient’s admission. Follow up with the patient after admission to ensure toiletry needs are met within the welcome basket
• Send out follow up communication post discharge.
• Problem Resolution:
• Address patient and visitor concerns promptly and work with the relevant departments to resolve issues quickly and professionally.
• Ensure patient satisfaction and follow up on any pending issues or requests to guarantee they are addressed.
• Administrative Duties:
• Maintain a log of patient requests and feedback for continuous improvement of services.
• Assist in maintaining an up-to-date knowledge of hospital services, policies, and emergency procedures.
• Assist with administrative tasks as assigned, including data entry, maintaining patient service records, and preparing reports.
• Identify trends in customer issues and suggest improvements to enhance the customer experience and participate in meetings to address trends.
• Conduct internal patient satisfaction surveys with patient and family and follow trends with areas of concern.
• Collaboration and Communication:
• Collaborate with other hospital departments, including nursing, social services, food services, and patient services, to ensure a smooth patient experience.
• Provide clear communication to staff regarding patient needs and requests.
• Cultural Sensitivity:
• Ensure services are provided with respect to patients' cultural, religious, and personal preferences.
• Maintain a compassionate and professional demeanor, especially in high-stress situations.

Customer Service:

• Provide courteous, respectful, and empathetic assistance to patients and their families.
• Maintain patient confidentiality and uphold the facility's policies regarding privacy and dignity.
• Participate in hospital wide patient satisfaction training.

Safety & Compliance:

• Adhere to all hospital safety protocols and infection control procedures during patient interactions.
• Report any equipment malfunctions, hazards, or patient incidents immediately.
• Maintain patient confidentiality.

Qualifications:

• Education: High school diploma or equivalent required;
• Experience: Prior experience in customer service, hospitality, or healthcare settings preferred. Experience in a concierge or patient services role is an advantage.
• Skills:
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities and resourcefulness.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• A friendly, empathetic, and professional demeanor

BE A PART OF THE NEW GENERATION OF HEALTHCARE... MILLCREEK COMMUNITY HOSPITAL IS EXPANDING!!

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring:

EVS 2nd Shift Team Leader – FT 37.5 hours 2 p.m. to 10:00 p.m. M-F.

SUMMARY: Supervises and coordinates the activities of and works with groups of housekeeping personnel engaged in housekeeping activities.

DUTIES AND RESPONSIBILITIES:

1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

2. Demonstrates use of cleaning materials and equipment and explains methods of cleaning to ensure the most efficient and economical use of materials and manpower.

3. Leads and works with cleaning crew in assigned areas.

4. Inspects equipment used in performance of duties for proper functioning; makes minor repairs or adjustments.

5. Inspects supplies and requisitions them from stock.

6. Maintains required records, reports, and statistics as directed.

7. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

8. Attends meetings as required.

9. Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Experience: Sufficient previous experience as a housekeeper

Preferred Education: High School or equivalent

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for PRN Patient Registration Clerks.

REQUIRED: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill. Schedules and coordinates appointments for elective surgery. Reviews hospital admissions to ensure accurate financial and biographical data and documentation have been obtained and properly entered into the hospital records. Enters patient admitting information into computer and routes printed copy to designated department. Obtains signed statement from patient to protect hospital’s interests. Obtains signatures on all necessary insurance forms, assignments, etc. Compiles data for occupancy and census records. Collects deposits or deductibles as required. After patient services rendered, compiles all charges, makes copies for physicians when needed. Prepares all data/material for E.R. Physicians billing. Files all ER/OP, Clinic, and Physical Therapy charts. Matches reports to corresponding chart in preparation for coding. After charts have been coded, separates charts for filing and billing.

Job Types: PRN

BE A PART OF THE NEW GENERATION OF HEALTHCARE... MILLCREEK COMMUNITY HOSPITAL IS EXPANDING!!

Millcreek Community hospital, an Equal Opportunity Employer, is looking for a 1st Shift Plant Ops Specialist II during first shift.

Qualifications

This is the second level Plant Operations Specialist position. Employees at this level are expected to skilled in electrical, plumbing, HVAC, and carpentry trades, and be capable of performing repairs, improvements and preventative maintenance processes independently.

Qualifications

· Valid Driver’s License

· High School Graduate or GED

· Ability to follow written and verbal instructions

· One year of institutional maintenance preferred

Duties and Responsibilities

1. Perform all duties of the Plant Operations Specialist I as well as the duties listed below.

2. Conducts troubleshooting techniques to determine the cause of equipment and system failures.

3. Monitors, repairs, installs, and adjusts all types of specialized hospital equipment and systems, such as oxygen systems, vacuum systems, medical gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment.

• Services air conditioning, refrigeration, dishwashers, air compressors, fans, pumps, motors, garbage disposals, heating and ventilation systems and devices, boilers, and associated equipment.

5. Performs preventive maintenance & make repairs to heating, ventilating and air handling equipment according to instructions

6. Perform carpentry work including framing walls, hanging and finishing drywall, leveling floors and installing floor tile, installing suspended ceilings, repairing and adjusting doors so that they operate and latch properly.

7. Troubleshooting electrical circuits, replacing and installing electrical devices, and diagnosing and repairing electrical equipment.

8. Performing plumbing repairs and installations.

9. Must be able to read and understand manufacturer’s publications and construction drawings in performance of duties.

10. Perform Fire Drills and other emergency management processes in accordance with hospital policies.

11. Conduct snow removal activities using a shovel, snow blower, and plow truck.

12. Perform and document preventative maintenance processes

13. Complete maintenance work orders in a timely manner and document the work properly.

14. Maintain a clean professional appearance.

15. Operate tools and equipment in a safe manner, including but not limited to Powered and non-powered hand tools, gas powered equipment like snow blowers, lawn mowers and string trimmers, air compressors, drain augers, trucks, vans, ladders, scaffolds, etc. …

16. Performs hospital rounds according to schedule and policy. Correct unsafe conditions in work area and report unsafe conditions to supervisor.

17. DON and DOFF appropriate PPE as advised to protect the employee from potentially harmful conditions.

18. Keeps facilities clean in appearance.

19. Performs other related duties as required

Other Duties as Assigned

Other duties can include:

1. Working at other LECOM facilities, including residential properties.

2. Filling in other roles when the hospital has urgent needs due to absences, disaster response, or safety issues that might arise.

3. Working other shifts temporarily to complete tasks that cannot be done during typical work hours.

4. Any other duties related to meeting the mission and goals of the hospital or Plant Operations.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

SUMMARY:

The Mental Health Professional II (MHP II) conducts mental health intakes and biopsychosocial assessments, provides mental health therapy, and supports intensive case management needs for adults who have serious mental illness. The position requires the ability to design and direct the implementation of treatment plans and collaborate with treatment team members through the LECOM Health network.

Responsibilities include assessing the strengths and therapeutic needs of patients, formulating clinical impressions based on biopsychosocial assessments, assigning diagnoses, collaborating with patients to develop clinically sound treatment plans, providing culturally competent and patient-centered outpatient therapy, and ensuring flexible and accommodating scheduling. The MHP II must be comfortable with and capable of engaging with patients both face-to-face and via telehealth.

Main Duties and Responsibilities:

Customer Service

• Assist potential patients with their questions and concerns.
• Respond to patient inquiries in a professional and respectful manner.
• Establish a collaborative relationship with team members, patients/families, and colleagues.
• Respect patient/family preferences and choices for intervention and treatment.
• Check voicemail and email throughout the day and respond to patient, colleague, and stakeholder messages within 24 business hours.
• Adhere to HIPAA, licensure, accreditation, and confidentiality requirements of our patients.
• Help connect patients and families with interpreters as needed.
• Be a goodwill ambassador for LECOM Health by promoting patient awareness of all LECOM Health services and supporting Health system navigation needs.

Intake & Assessment

• Complete biopsychosocial intake assessments with patients to identify factors impacting overall wellness and psychological health.
• Assess strengths and therapeutic needs of patients.
• Assist patients with treatment goal identification.
• Assess treatment adherence, tolerability, and clinical response using validated rating scales.
• Help to triage patient needs and adjust appointment intervals for therapy and/or the treating psychiatrist as necessary.
• Coordinate with the treatment team to track treatment and outcomes.
• Oversee the completion of required paperwork and documentation in the patient’s chart within established departmental timeframes.
• Review all referrals and triages for clinical appropriateness of outpatient therapy services.

Mental Health Therapy

• Engage in collaborative outpatient therapy services with patients.
• Promote stabilization and progress toward identified treatment goals.
• Formulate appropriate treatment, safety, crisis, and discharge plans.
• Regularly monitor patient progress and reevaluate patient needs.
• Help with system navigation to other service lines or levels of care as necessary.
• Participate in scheduled individual and group supervision.
• Attend case consultation meetings as scheduled.
• Complete all documentation within the established timeframes.
• Schedule appointments flexibly and in alignment with clinical need.

Case Management

• Provide case management and crisis support services which would include, but not be limited to, coordination of treatment with other service providers, assistance to families in locating needed resources, and patient advocacy.
• Outreach to and engagement of patients between visits as clinically necessary.
• Track referrals to completion and contact patients who have not yet followed up with recommended community resources.
• Help patients gain access to community resources such as: drug and alcohol services, BCM services, transportation services, physical health resources, etc.
• Help in a crisis or emergency and link patients to higher levels of care such as inpatient.
• Coordinate with other service providers such as case managers and primary care.
• Work collaboratively with the treatment team and serve as the liaison between patients and medical staff.
• Support psychotropic medication management as prescribed by medical providers, focusing on adherence and effectiveness of treatment.
• Make outreach calls and consult in between visits with the psychiatrist to evaluate stability.
• Help to coordinate long acting injectable and Clozaril patient care.

Documentation & Supervision

• Ensure proper documentation in patient records based upon dialogue with patient, family and other providers.
• Review progress notes and treatment plans in patient files written by other members of the treatment team.
• Participate in psychiatric case review meetings.
• Participate in clinical supervision and maintain supervision log.
• Maintain professional license.

Other Duties:

• Be familiar with and implement all relevant office policies and procedures
• Attend all office meetings, clinical supervisions, and training sessions
• Provide support to program interns via appointment shadowing and dialoguing to aid in the furtherance of their study and skill practice.
• Understand and adhere to the professional policies and standards in the Millcreek Community Hospital Employee Handbook
• Adhere to obligations under clinic’s mandated reporter policy.
• Adhere to obligations under clinic’s duty to warn policy.
• All other duties as assigned.

Skills/Knowledge:

• Graduate Degree in mental health field required.
• Current PA LPC or LCSW Licensure (or license eligible) preferred.
• Possesses knowledge of Erie County Mental Health Resources and mental health level of care determination.
• Knowledgeable and Skilled in therapeutic interventions for adults.
• Must be able to obtain Act 33/34 and FBI clearances upon hire.
• Must complete Mandated Reporter training within 30 days of hire.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized documentation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT         

• Frequent standing/walking/sitting
• Occasional lifting items supplies and/or equipment of light to medium weight
• Occasional reaching, stooping, bending, kneeling, crouching
• Primarily medical office space, subject to many interruptions and occasionally hostile and emotionally upset individuals

Millcreek Community Hospital, an EEOC employee, is searching for a PRN Switchboard/ front desk operator position. This position is required to have Weekend availability and Holiday coverage. This position needs availability on all shifts.

Summary: The Switchboard Operator is responsible to answer, screen and route all incoming calls; relay incoming, outgoing, and interoffice calls appropriately; receive and respond to emergency calls, monitor alarms and respond according to prescribed procedures. The operator will provide excellent customer service seeking to meet customer needs, expectations, and demands quickly and effectively. The operator must work efficiently and professionally in a fast paced, sometimes stressful work environment.

Duties and Responsibilities:

Confidently utilize the Telephone System to answer, connect, and transfer calls.

Respond efficiently and calmly to all hospital emergency calls (such as fire alarms, and emergency codes) by notifying appropriate personnel, and overhead paging, following established procedures.

Provide information to callers, visitors and Health System staff within the limits of HIPAA.

Speak clearly, politely and respectfully to patients, visitors, and Health System staff when conveying information using correct grammar.

Remain calm and professional when dealing with difficult situations; receiving complaints and taking action to remedy the complaint; and treating the customer with respect.

Contact physicians and other Hospital personnel as appropriate according to established procedures.

Expedite calls by using cell phones, voice paging as required.

Complete tasks as assigned by the Team Leader.

Perform other related duties as requested.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring full-time Observation Techs to join our Behavioral Health Team. REQUIRED: Under the supervision of a RN, provides close observation of patients. Assists in the provision of a safe and clean environment. Is vigilant in the protection of the patient from self harm or falls. Maintains on-going observations of patients and documents this observation at least every five minutes. Verifies that each patient is breathing and not engaging in any harmful acts. Immediately alerts proximate staff of any attempt of self harm or emergency situation while intervening to prevent harmful occurrence.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently searching for a FT 1st/2nd shift split Behavioral Health Group Tech.

Provides assistance in meeting the daily living needs of patients within the therapeutic setting. Facilitates group therapies and activities as outlined by unit schedule. Directs patient activities designed to improve biopsychosocial functioning.

Duties and Responsibilities include but are not limited to:

1. Participates as a member of a multidisciplinary team attending to the individualized needs of each patient thought therapeutic support and programming.

2. Understanding and ability to demonstrate competence with basic psychiatric diagnosis and appropriate therapeutic interventions.

3. Creates, organizes, and facilitates group activities and group therapies as outlined by unit schedules.

4. Participants in monitoring a safe and therapeutic environment.

5. Provides daily living skills training to identified patients within the therapeutic setting.

6. Documents patient behaviors, deviations, and therapeutic programming participation in medical record.

7. Participates as part of the interdisciplinary treatment team, assists with the development of treatment plans and updates.

8. Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.

9. Maintains professional boundaries at all times with patients, their loved ones and staff members.

10. Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.

11. Executes other duties as assigned by authorized personnel.

QUALIFICATIONS:

Education Requirements: Masters Degree Preferred.

Bachelor’s degree required in Recreational Therapy, Occupational Therapy, Music Therapy or other related field

*Documented employment working within the field of psychology in a similar capacity for 4 or more years may be considered if educational requirement is not met.

Minimum Experience: A minimum of one year of experience in behavioral healthcare setting.

English Language Skills: Must be able to read, write and speak the English language in an understandable manner.

Additional Information: This position is full time at 40 hours a week. Group Technicians work 4 days a week at 10 hours a day. Most group techs work one weekend day. Holiday coverage is shared among all group techs.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently searching for a FT LEAD BEHAVIORAL HEALTH TECH, MON, WED & SUN 9A-9:30PM.

DUTIES AND RESPONSIBILITIES:

1. Participates as a member of a multidisciplinary treatment team and provides feedback to Unit Leader and Case Manager.

2. Facilitates daily routine on the unit. These duties include:

a. Ensuring firm adherence to unit schedule

b. Passing meals

c. Providing positive support during academic instruction

d. Following a psycho-education & therapeutic curriculum designed by treatment team to lead & facilitate groups

e. Leading and participating in special activities on the unit

f. Occasionally preparing and leading groups

g. Ongoing monitoring of safety

3. Provides least restrictive intervention to ensure safe and supportive de-escalation of patients experiencing distress

a. Utilizes physical intervention in accordance with training when required to maintain physical safety of patients

4. Adheres to a Trauma Informed Approach

5. Maintains a safe and therapeutic environment and the supervision of the patients.

6. Completes timely and quality documentation, including shift note and

7. Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.

8. Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.

9. Executes various (administrative and organizational) duties as assigned

QUALIFICATIONS:

High School Diploma or equivalent required

B.A./B.S. in psychology or related field preferred

A minimum of one year of experience in behavioral healthcare setting preferred. Experience in residential or partial setting strongly preferred.

Must be able to read, write and speak the English language in an understandable manner.

Must be in good general health and demonstrate emotional stability. Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, stand, bend, lift and move intermittently during working hours.

REQUIRED CERTIFICATIONS:

1. CPR Certification

2. Therapeutic Holds Training

(*Both to be obtained within 60 days of hire.)

Working Environment: Works in well lighted/ventilated areas. Subject to hostile and emotionally upset residents, family members, etc.

CORE COMPETENCIES IN PSYCHIATRIC SERVICES:

1. Sensitivity to a patient’s emotional, mental, physical needs.

2. Strong written and oral communication skills.

3. Knowledge of therapeutic communication techniques, psychological theory, and interventions

4. Able to perform fundamental nursing skills such as but not limited to vital signs, intake and output, feeding, bathing, toileting, personal hygiene, transfer and ambulatory assistance.