LECOM Medical Center and Behavioral Health Pavilion is a fully accredited healthcare facility dedicated to providing high-quality medical and behavioral health services. As the Erie region's leader in behavioral health care, we are committed to meeting the needs of our community through comprehensive inpatient and outpatient services.

SUMMARY: Responsible for duties and processes related to medical record retrieval, assembly, maintenance and processing. Responsible for scanning, analyzing and release of information in accordance with organizational timelines/policies and state/federal regulations. The HIM Technician safeguards and protects patient’s right to privacy and maintains confidentiality.

DUTIES AND RESPONSIBILITIES:

1. Assembles charts of all discharged inpatient and outpatient in the prescribed fashion, making sure that each page carries the patient’s name and medical record number. Following the established order of assemble and filing protocol as referenced by facility policy and procedure; completes scanning of all records. After scanning, verify all documents are completed and proper form ID’s are applied.

2. Ensures records are complete and properly stored and/or organized before filing or archiving.

3. When directed, prepares records for purging and/or shredding and may participate in medical record destruction with direct supervision.

4. Examines medical records for current and discharged patients for completeness. Medical records are analyzed for deficiencies as defined by state and federal medical record requirements, and hospital policies. Deficiencies are tagged for completion and entered into the EMR.

5. Responsible for verifying the removal of deficiencies once completed by provider.

6. Tracks unaddressed chart delinquencies, sending notifications to applicable parties at designated points in time as specified by departmental policy.

7. Processes subpoenas, court orders, legal requests and other non-routine requests for information in addition to routine requests.

8. Answers telephones promptly and courteously. Routes calls, takes messages, and provides routine information to customers as appropriate.

9. Communicates cooperatively and constructively with physicians, patients, guests, and members of the healthcare team to ensure accurate and timely completion of processes and continuity of services.

10. Responsible for safeguarding patient records and protecting patients’ right to privacy by ensuring compliance with HIPAA standards and maintaining confidentiality in all phases of work.

11. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

12. Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Education: High school or equivalent

Minimum Experience:

· 1-3 years of office experience required

· Knowledge of the medical record format, physiology and disease process, and understanding of medical terminology preferred. If no experience, strong interest in learning.

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LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring a Full Time Social Service Case Manager.

Job Summary

The Case Manager/Medical Social Worker is responsible for performing case management, utilization review, quality assurance, and discharge planning.

Responsibilities specific to Case Management includes assessment, identification of specific needs, and social service intervention while in the acute setting. Awareness of services available to patients and their families are an important part of this assessment.

Responsibilities specific to Utilization Review include performing admission and concurrent review, and at times retro-review of all in-patients conforming to Medicare, Medicaid, and/or other Third Party Payer requirements. These review processes may be applicable also to Contracted Managed Care members who are patients in the acute/ extended care units of the hospital. Issuance of non-coverage letters at time of discharge to the acute/extended care patient is also considered part of the discharge planning process as specified by contracted Health Plans.

Responsibilities specific to Quality Assurance include performing surveillance and data collection as directed for trend recognition and development of effective actions/plans.

Education Requirements: Bachelor’s Degree in Social Work Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/ cerebrovascular disease.

Minimum Experience: 2 years clinical experience - preferred

LECOM Health Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently seeking a Part -Time IRU LPN (approximately 24 hours per week) to join our growing hospital.

Our Inpatient Rehab Unit LPNs provide professional nursing care under supervision for assigned patients according to established standards and practices.

DUTIES AND RESPONSIBILITIES:

1. Maintains established departmental policies and procedures, quality assessment program, safety, environmental and infection control standards.

2. Cooperates with other personnel to achieve department objectives and maintain good employee relations.

3. Monitors medical condition of patients and reports changes to appropriate personnel.

4. Performs basic nursing procedures including application of simple dressings, administration of medications, and general rehabilitation nursing care.

5. Prepares, hangs, monitors and discontinues I.V. fluids.

6. Demonstrates sensitivity to patient’s comfort and privacy and expresses interest in their progress.

7. Monitors emotional stability of patients and reports changes to physician or charge nurse.

8. Assists physicians with examinations, procedures and other processes related to direct patient care.

9. Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards.

10. Ensures an adequate stock of supplies and proper functioning of equipment.

11. Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and workshops as required.

12. Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Education: Post High School Vocational/Specialized Training

Minimum Experience: Sufficient previous clinical experience in area of assignment

Req. Certification/Registration: Current PA LPN license and CPR certification

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, or crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell.

The employee must regularly lift and/or move more than 100 pounds. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is looking for a 1st Shift Plant Ops Specialist II during first shift.

Qualifications

This is the second level Plant Operations Specialist position. Employees at this level are expected to skilled in electrical, plumbing, HVAC, and carpentry trades, and be capable of performing repairs, improvements and preventative maintenance processes independently.

Qualifications

· Valid Driver’s License

· High School Graduate or GED

· Ability to follow written and verbal instructions

· One year of institutional maintenance preferred

Duties and Responsibilities

1. Perform all duties of the Plant Operations Specialist I as well as the duties listed below.

2. Conducts troubleshooting techniques to determine the cause of equipment and system failures.

3. Monitors, repairs, installs, and adjusts all types of specialized hospital equipment and systems, such as oxygen systems, vacuum systems, medical gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment.

• Services air conditioning, refrigeration, dishwashers, air compressors, fans, pumps, motors, garbage disposals, heating and ventilation systems and devices, boilers, and associated equipment.

5. Performs preventive maintenance & make repairs to heating, ventilating and air handling equipment according to instructions

6. Perform carpentry work including framing walls, hanging and finishing drywall, leveling floors and installing floor tile, installing suspended ceilings, repairing and adjusting doors so that they operate and latch properly.

7. Troubleshooting electrical circuits, replacing and installing electrical devices, and diagnosing and repairing electrical equipment.

8. Performing plumbing repairs and installations.

9. Must be able to read and understand manufacturer’s publications and construction drawings in performance of duties.

10. Perform Fire Drills and other emergency management processes in accordance with hospital policies.

11. Conduct snow removal activities using a shovel, snow blower, and plow truck.

12. Perform and document preventative maintenance processes

13. Complete maintenance work orders in a timely manner and document the work properly.

14. Maintain a clean professional appearance.

15. Operate tools and equipment in a safe manner, including but not limited to Powered and non-powered hand tools, gas powered equipment like snow blowers, lawn mowers and string trimmers, air compressors, drain augers, trucks, vans, ladders, scaffolds, etc. …

16. Performs hospital rounds according to schedule and policy. Correct unsafe conditions in work area and report unsafe conditions to supervisor.

17. DON and DOFF appropriate PPE as advised to protect the employee from potentially harmful conditions.

18. Keeps facilities clean in appearance.

19. Performs other related duties as required

Other Duties as Assigned

Other duties can include:

1. Working at other LECOM facilities, including residential properties.

2. Filling in other roles when the hospital has urgent needs due to absences, disaster response, or safety issues that might arise.

3. Working other shifts temporarily to complete tasks that cannot be done during typical work hours.

4. Any other duties related to meeting the mission and goals of the hospital or Plant Operations.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeking a Part Time Hospital Concierge to join our team. Must have weekend and night availability. 

Job Summary: The Hospital Concierge is responsible for enhancing the overall patient experience by providing personalized services and support to patients, their families, and visitors. This role involves assisting with a variety of non-medical tasks to ensure comfort, convenience, and a positive experience during their stay at the hospital. The concierge will act as a liaison between patients and hospital staff, offering assistance with navigating hospital facilities, coordinating requests, and addressing any concerns in a timely and efficient manner.

Key Responsibilities:

• Guest and Patient Support:
• Provide exceptional customer service to patients, family members, and visitors.
• Assist patients with non-medical needs such as arranging transportation, making reservations for accommodations, or offering local information.
• Respond to inquiries about hospital services, amenities, and facilities in a friendly, efficient, and empathetic manner.
• Navigation Assistance:
• Assist patients and visitors in navigating hospital departments, clinics, and services.
• Provide directions and information about hospital layout, parking, and available services.
• Coordination of Services:
• Coordinate and fulfill patient and family requests for additional services such as food, flowers, gifts, and special accommodations.
• Assist patient to access hospital’s patient portal system.
• Assist patient for completion of hospital reviews.
• Personalized Patient Care:
• Offer recommendations and arrange services based on patient preferences (e.g., meal options, entertainment, accommodations).
• Maintain a library of entertainment options for patients to include magazines, newspapers, and crossword puzzles.
• Offer patient’s entertainment options from the library of options.
• Help organize support services for patients, such as spiritual care, social services, or volunteer assistance.
• Assemble welcome baskets and place in the patient rooms prior to a patient’s admission. Follow up with the patient after admission to ensure toiletry needs are met within the welcome basket
• Send out follow up communication post discharge.
• Problem Resolution:
• Address patient and visitor concerns promptly and work with the relevant departments to resolve issues quickly and professionally.
• Ensure patient satisfaction and follow up on any pending issues or requests to guarantee they are addressed.
• Administrative Duties:
• Maintain a log of patient requests and feedback for continuous improvement of services.
• Assist in maintaining an up-to-date knowledge of hospital services, policies, and emergency procedures.
• Assist with administrative tasks as assigned, including data entry, maintaining patient service records, and preparing reports.
• Identify trends in customer issues and suggest improvements to enhance the customer experience and participate in meetings to address trends.
• Conduct internal patient satisfaction surveys with patient and family and follow trends with areas of concern.
• Collaboration and Communication:
• Collaborate with other hospital departments, including nursing, social services, food services, and patient services, to ensure a smooth patient experience.
• Provide clear communication to staff regarding patient needs and requests.
• Cultural Sensitivity:
• Ensure services are provided with respect to patients' cultural, religious, and personal preferences.
• Maintain a compassionate and professional demeanor, especially in high-stress situations.

Customer Service:

• Provide courteous, respectful, and empathetic assistance to patients and their families.
• Maintain patient confidentiality and uphold the facility's policies regarding privacy and dignity.
• Participate in hospital wide patient satisfaction training.

Safety & Compliance:

• Adhere to all hospital safety protocols and infection control procedures during patient interactions.
• Report any equipment malfunctions, hazards, or patient incidents immediately.
• Maintain patient confidentiality.

Qualifications:

• Education: High school diploma or equivalent required;
• Experience: Prior experience in customer service, hospitality, or healthcare settings preferred. Experience in a concierge or patient services role is an advantage.
• Skills:
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities and resourcefulness.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• A friendly, empathetic, and professional demeanor

LECOM Medical Center and BH Pavilion, an Equal Opportunity Employer is seeking a Full-time Imaging Technologist, XRAY/ CT. 

Schedule is Monday-Thursday 11:30am to 10pm

DUTIES AND RESPONSIBILITIES:

• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
•  Produces diagnostic computerized tomography images of optimal quality and assists in interventional computed tomography examinations by using designated imaging systems.
• Correlate patient’s clinical history with procedure, assuring information is documented and available for reference use.
• Provide superior patient care through explanation of CT procedures and assist with any questions or needs
• Selects appropriate CT protocols and follows ALARA standards for optimal image quality using minimal radiation exposure.
• Prepares contrast agents which are utilized for the CT procedures according to procedural guidelines and protocols, including oral and intravenous routes.
• Prepares sterile trays for specific interventional computed tomography examinations and maintains sterility during those procedures.
• Maintains equipment in efficient and safe operating order through visual and performance checks of equipment, supplies, and accessories; problem solves equipment failure and imaging quality and contacts service representative regarding equipment problems.
• Completes all quality checks and ensures that equipment logs are maintained.
• Maintains orderliness and cleanliness of work areas.
• Transports patients to CT scan room; prepares and maintains room for daily activities.
• Requests and orders supplies as necessary to keep material on hand at all times.
• Enhances professional growth and development through participation in educations programs, current literature, in-service meetings, and workshops.
• All 1^st & 2^nd Shift Splits O.R. On-Call between other staff
• Attends meeting as required.
• Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Education:  Graduate of an accredited program in Radiologic Technology with Diploma or Associate Degree

Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/ cerebrovascular disease.

Required Course(s)/Training: Accredited program in Radiologic Technology and training in computerized assisted tomography

• Req. Certification/Registration: ARRT (R) is required;

                                                                    CT registry is preferred, but not required

• Physical Demands: Lifts, positions, pushes and/or transfers patients

                                              Lifts supplies/equipment

• Working Conditions: Subject to electrical and radiant energy hazards

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently searching for a FT 1st/2nd shift split Behavioral Health Group Tech.

Provides assistance in meeting the daily living needs of patients within the therapeutic setting. Facilitates group therapies and activities as outlined by unit schedule. Directs patient activities designed to improve biopsychosocial functioning.

Duties and Responsibilities include but are not limited to:

1. Participates as a member of a multidisciplinary team attending to the individualized needs of each patient thought therapeutic support and programming.

2. Understanding and ability to demonstrate competence with basic psychiatric diagnosis and appropriate therapeutic interventions.

3. Creates, organizes, and facilitates group activities and group therapies as outlined by unit schedules.

4. Participants in monitoring a safe and therapeutic environment.

5. Provides daily living skills training to identified patients within the therapeutic setting.

6. Documents patient behaviors, deviations, and therapeutic programming participation in medical record.

7. Participates as part of the interdisciplinary treatment team, assists with the development of treatment plans and updates.

8. Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.

9. Maintains professional boundaries at all times with patients, their loved ones and staff members.

10. Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.

11. Executes other duties as assigned by authorized personnel.

QUALIFICATIONS:

Education Requirements: Masters Degree Preferred.

Bachelor’s degree required in Recreational Therapy, Occupational Therapy, Music Therapy or other related field

*Documented employment working within the field of psychology in a similar capacity for 4 or more years may be considered if educational requirement is not met.

Minimum Experience: A minimum of one year of experience in behavioral healthcare setting.

English Language Skills: Must be able to read, write and speak the English language in an understandable manner.

Additional Information: This position is full time at 40 hours a week. Group Technicians work 4 days a week at 10 hours a day. Most group techs work one weekend day. Holiday coverage is shared among all group techs.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently seeking multiple PRN (AS NEEDED) Dietary Aide's with weekend and day availability.

Ideal candidate must be OK with cross training.

WEEKENDS ARE REQUIRED

Under the direct supervision of the members of the supervisory staff, the Dietary Aide performs a variety of patient food service and dish room duties and other related tasks.

DUTIES AND RESPONSIBILITIES:

1. Assembles prepared food on trays for general and therapeutic diets.

2. Maintains tray line in a clean, neat and orderly manner.

3. Delivers food trucks to patient floors as specified. Returns them to the dish room at designated.

4. Tends and loads dish machine in patient/employee dish room.

5. Washes certain items by hand such as pot, pans and utensils.

6. Disposes of trash and garbage as scheduled. Cleans and sanitizes trash

containers as they are emptied.

7. Cleans and sanitizes all food and supply carts in the department at the end of each shift.

8. Is responsible for cleaning all work tables and surrounding work areas in the dish room and pot washing area at the end of each meal period. Sanitizes after cleaning.

9. Sweeps and mops floors throughout the department at designated times.

10. Maintains clean and sanitary dining areas prior to and following each meal period.

11. Assists in preparing such items as salads, dessert or nourishments.

12. Assists in the storage of food and supplies following deliveries using the first-in, first-out method.

13. Prepares and delivers late trays as instructed.

14. Performs heavy cleaning following the cleaning schedule.

15. Assists in the set-up, service and clean-up of special meetings and functions.

16. Must maintain a current record of attendance to the required inservices as determined by the institution on an annual basis.

 LECOM Medical Center and Behavioral Health Pavilion is seeking a full-time 1st shift 7-330PM OR 8-430PM LPN for the Wound Care Center.

SUMMARY: PERFORMS DUTIES UNDER SUPERVISION OF THE Medical Director, Program Director, and/or Clinical Coordinator as appropriate for the program. Is responsible for the safe and effective operation of the hyperbaric chamber(s) and related support systems. Is responsible for the day-to-day maintenance on the hyperbaric chamber(s) and related support systems. Administers hyperbaric oxygen therapy to patients as prescribed by the hyperbaric physician.

QUALIFICATIONS:

Education Requirements: High school diploma or general education degree (GED) or Certificate equivalent. Be certified and/or licensed in one of the following vocations:

Minimum Experience: One to three months related experience and/or training; or equivalent combination of education and experience.
Interested, qualified candidates may submit a resume along with an application by clicking the Apply for This Job link below. E.O.E

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

$1,000 Sign on Bonus

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring multiple Full-Time Behavioral Health Techs for our Behavioral Health Units.

REQUIRED:

• Provides assistance in meeting the daily living needs of patients within the therapeutic setting.
• Directs patient activities designed to improve biopsychosocial functioning.
• Implements identified patient care activities to assigned patients under the direction of nursing staff.
• Documents patient behaviors and deviations on checklist and in narrative on the medical record.
• Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.
• Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.