LECOM Medical Center and Behavioral Health Pavilion

If You Would Like to Apply for Employment at LECOM Medical Center and Behavioral Health Pavilion, Please Search the Listings Below

Full Time
Millcreek
Posted 2 days ago

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring Full-Time Radiologist to join our healthcare team. The Radiologist will examine and diagnose disorders and diseases using x-rays and radioactive materials and may also treat patients. Performs and interprets the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission tomography (PET), nuclear cardiology treadmill studies, mammography, and ultrasound. Reviews and transmits images and information using picture archiving and communications systems. Communicates examination results and diagnostic information to referring physicians.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the ...

Full Time
Erie, PA
Posted 2 days ago

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring:

A full-time housekeeper with 2nd shift availability (2p-10p).

Performs a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the hospital.

Job Type: Full-time

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

 

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach St Erie, PA 16509

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring: A full-time housekeeper with 2nd shift availability (2p-10p). Performs a variety of general cle...

Full Time
Millcreek
Posted 2 days ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Institute of Behavioral Health Outpatient is seeking an enthusiastic professional to join our growing outpatient clinic. Full-time 1st shift. SUMMARY: The BH Clinic Scheduler has an overall responsibility of maximizing accessibility to the clinic by managing the schedules of providers and ensuring patients are seen within recommended clinical timeframes designated by prescribing physicians and CRNPs. The position facilitates timely checkout from the practice and providers superb customer service with patients, caregivers, and collaborating professionals.

MAIN DUTIES AND RESPONSIBILITIES:

  • Customer Service
  • Respond to incoming clinic calls and messages about scheduling in a professional and courteous manner.
  • Clear voicemails at least three times per day and maintain log of time to resolve all scheduling-related messages.
  • Assist callers of the clinic with general information about the LIBH practice.
  • Protect patients’ rights by maintaining confidentiality of personal and financial information.
  • Facilitate efficient and attentive check-out process.
  • Notify Clinic Director of urgent patient needs, complaints, and/or safety issues.
  • Fulfill receptionist duties during breaks and/or reception staff time off. Scheduling
  • Oversight and ownership of medication management and Resident therapy schedule to assure all scheduling parameters are being monitored, schedules are correct, and patients are scheduled in accordance with time frames outlined by providers.
  • Maintain updated information on provider schedules ensuring patients are scheduled properly (by age, insurance, capacity, etc.).
  • Distinguish the priority of patients’ needs to determine when an immediate slot should be found and offered.
  • Assist providers and patient callers with scheduling and rescheduling appointments.
  • Proactively coordinate with Clinic Director and team to ensure psychiatric time is fully utilized.
  • Maintain a backfill strategy/list for each provider.
  • Monitor and document all missed appointments.
  • Contact all patients that cancelled or did not show to their appointment to reschedule and document attempts in patient chart.
  • Resolve scheduling conflicts as they occur.
  • Process and monitor provider PTO and CME requests, as well as the Resident post call calendar, and schedule blocks needed for meetings.
  • Liaise and coordinate with Clinic Director, Medical Director, and/or Clinic Operations team about provider schedules, change requests, schedule strategy.
  • Electronic Health Record Documentation
  • Utilize electronic health record to message staff regarding patient scheduling needs/requests.
  • Document in patient chart about specific patient needs, pertinent updates, etc. at the time of scheduling/rescheduling.
  • Coordinate with receptionists to reconcile daily encounters when conducting day end review. Clerical · Maintain logs of required data as needed.
  • Submit routine reports as requested by Clinic Director, Medical Associates of Erie (MAE) and/or MCH.

OTHER DUTIES

  • Personally adhere to LECOM Health’s mission, vision, philosophy, guiding principles and core values.
  • Maintain patient confidentiality as required by the MCH policies and HIPAA.
  • Understand and adhere to the professional policies and standards in the MCH Employee Handbook.
  • Act as a goodwill ambassador for the clinic, the hospital and LECOM Health by promoting awareness to the patient of all physicians and services LECOM Health provides.
  • Attend staff meetings, required supervision meetings, and any/all other relevant meetings.
  • Provide coverage at other locations and other roles when needed.
  • Pursue professional development opportunities, both individually and as deemed appropriate by supervisor.
  • All other duties as assigned.

SKILLS/KNOWLEDGE

  • Required o High school diploma or equivalent o Front desk and/or customer service experience. 
  • Preferred o Scheduling experience. o Formal clerical or secretarial skills training program outside of high school.
  • Behavioral health experience helpful, but not required.
  • Demonstrates sensitivity in relating to and working with persons of varying backgrounds, strengths, aptitudes, and abilities.
  • Excellent interpersonal skills.
  • Ability to multi-task
  • Ability to organize his or her time to ensure maximum efficiency in clinic operations in the allotted working day.
  • Presents self in a professional manner; contributes to positive work environment.
  • Knowledge of clinic services and medical terminology.
  • Telephone etiquette/customer service skills and proficient in Word/Excel. Additional Requirements:
  • Provide current Act 33/34 and FBI clearances upon hire.
  • Provide and/or complete Mandated Reporter training.
  • Complete crisis de-escalation management and training.
  • Must have valid current insurance coverage and reliable transportation.
  • Remains in compliance with annual training plan requirements.
  • Adheres to practice dress code.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Frequent standing/walking/sitting.
  • Frequent use of the phone system.
  • Occasionally lifting or items of light to medium weight (up to 25 lbs).
  • Occasional reaching, stooping, bending, kneeling, crouching. 
  • Primarily medical office space, subject to many interruptions.
  • Interactions with members of the public.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skill required of personnel so classified.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:4740 Peach St, Erie, PA 16509
Company Name:LIBH

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time, Per Diem
Erie, PA
Posted 2 days ago

For consideration of open positions at  LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeking 1 FT NIGHT RN, (SHIFTS MAY VARY) for our Detox Department. $7,800 Sign on Bonus with 2 years or more experience $6,500 Sign on Bonus with less than 2 years of experience REQUIRED: The Detox staff nurse is a Registered Nurse who provides a high standard of care through thorough assessment, planning, implementing, and evaluation of all patients under their care. Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at  LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application....

Full Time
Erie, PA, Millcreek
Posted 2 days ago

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring an Emergency Room Technician, PRN and FT36 NIGHTS, 7p-0730a.

Required:

  • Primary responsibility will be to triage patients as they present to the ER and report of such patients to RN and/or ER physician.
  • Assists the nurse in tasks requiring less technical skills.
  • Adhere to Hospital and Emergency Room policies.
  • Will restock, reorder supplies.
  • Assure a clean, safe work environment.
  • Offer support to patients and families.
  • Functions as a Unit Clerk and is able to meet emergency situations with composure within scope of procedure.

Education Requirements:

  • Post high school vocational/specialized training
  • Current Emergency Medical Technician certificate or EMT required.
  • CPR
  • Basic Telemetry Course credentialing within 1 year of hire
  • Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/cerebrovascular disease.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring an Emergency Room Technician, PRN and FT36 NIGHTS, 7p-0730a. Required: Primary responsibility ...

Full Time
Millcreek
Posted 2 days ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an EEOC Employer is looking to add a Billing Specialist to our Team.

SUMMARY:

Self-starter; excellent time manager, and highly organized team focused individual with the ability to follow direction with minimal oversight, solve problems and communicate effectively with both internal and external customers and insurance payers within tight deadlines.

DUTIES AND RESPONSIBILITIES:

  • Prepare, review, and transmit facility and professional claims using billing software and clearinghouse, including electronic and paper claim processing within payer filing limits.
  • Ensure rejected claims are reviewed, corrected, and reprocessed timely.
  • Follow up on unpaid claims and contact payers on various issues within standard billing cycle timeframe.
  • Review payments for accuracy; be able to spot check for 100% reimbursement on charges, and excessively low payment.
  • Identify and bill secondary or tertiary insurance payers as appropriate.
  • Answers all patients, providers, or insurance telephone inquiries pertaining to assigned accounts and work to resolve them effectively.
  • Timely follow up on insurance claim denials, exceptions or exclusions.
  • Stays informed on local regulations and changes in billing requirements.
  • Make necessary arrangements for medical record requests, completion of additional information requests, appeals, etc. as requested by insurance companies.
  • Regularly meet with Patient Accounting Leader to discuss and resolve reimbursement issues or billing obstacles.
  • Regularly attend department huddles and meetings.
  • Perform additional duties as requested.

Minimum Education:

Minimum of associate degree required.

Minimum Experience:

Minimum of one to three years of experience in medical or hospital billing, hospital billing preferred.

Minimum Skills:

  • Demonstrate reliability and a sense of urgency in completing tasks quickly and in a timely manner.
  • Excellent customer service skills. Conceptual understanding of financial record keeping and medical billing procedures.
  • Competent use of computer systems, software (including Microsoft Office), and 10 key calculators.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time, Per Diem
Erie, PA
Posted 2 days ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring MULTIPLE 7p-730a RNs and a WE36 0700a-730p RN on our Med-Surg unit.

SIGN ON BONUS $20,000

TOTAL: PAY OUT AFTER 90 DAYS, 180 DAYS AND ONE YEAR OF EMPLOYMENT.

REQUIRED: 

  • Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards
  • Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
  • Cooperates with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and infection control policies.
  • Cleans and prepares rooms between procedures and after terminal cleaning.
  • Monitors and restocks supplies.
  • Monitors medical condition of patients and reports changes to appropriate personnel.
  • Demonstrates sensitivity to patient’s comfort and privacy and expresses interest in their progress.
  • Monitors emotional stability of patients and reports changes to physician or charge nurse.
  • Assists physicians with examinations, procedures and other processes related to direct patient care.
  • Performs basic nursing procedures including thermal applications, non-sterile soaks, and application of simple dressings, perennial care, and urine tests.
  • Prepares, hangs, monitors and discontinues I.V. fluids.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time
Millcreek
Posted 3 weeks ago

 LECOM Medical Center and Behavioral Health Pavilion is seeking a full-time 1st shift 7-330PM OR 8-430PM LPN for the Wound Care Center.

SUMMARY: PERFORMS DUTIES UNDER SUPERVISION OF THE Medical Director, Program Director, and/or Clinical Coordinator as appropriate for the program. Is responsible for the safe and effective operation of the hyperbaric chamber(s) and related support systems. Is responsible for the day-to-day maintenance on the hyperbaric chamber(s) and related support systems. Administers hyperbaric oxygen therapy to patients as prescribed by the hyperbaric physician.

QUALIFICATIONS:

Education Requirements: High school diploma or general education degree (GED) or Certificate equivalent. Be certified and/or licensed in one of the following vocations:

Minimum Experience: One to three months related experience and/or training; or equivalent combination of education and experience.
Interested, qualified candidates may submit a resume along with an application by clicking the Apply for This Job link below. E.O.E

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

 LECOM Medical Center and Behavioral Health Pavilion is seeking a full-time 1st shift 7-330PM OR 8-430PM LPN for the Wound Care Center. SUMMARY: PERFORMS DUTIES UNDER SUPERVISION OF THE Medical Direc...

Full Time
Erie, PA
Posted 4 weeks ago

LECOM Medical Center and Behavioral Health Paviolion, an equal opportunity employer, is currently searching for a Level 2 Medical Assistant.

SUMMARY: To guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education

Main Duties and Responsibilities:

1. Assist in patient care in the exam room as directed by physician

2. Perform clinical procedures under supervision of physician

3. Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record

4. Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations

5. Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record. (pre-visit planning/chart prep)

6. Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients

7. Obtain all necessary authorizations as mandated by patient’s insurance

8. Track referrals for the practice to completion (report/result received and patient notified)

9. Perform lab draws, EKG’s and administer injections.

1. Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician

2. Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required

3. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls

4. Triage for urgency and process messages from patients and front office staff to physicians

5. Provide response to patient inquiry and concerns with attention to confidentiality

6. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)

7. Keep patients in waiting area informed of any unusual delays in physicians’ schedule

8. All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, making reminder calls as well as calling no shows

2. Be familiar with and implement all office policies and procedures

3. Attend all office meetings and training sessions

4. Understand and adhere to the professional policies and standards in the Employee Handbook

5. Goodwill ambassador for clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides

6. Provide clinical coverage at other locations when needed

· Exceptional customer service and phone etiquette

· Ability to maintain effective and organized systems to ensure timely patient flow

· Ability to perform phlebotomy and administer injections

· High School Diploma/Medical Assistant Training preferred

· Medical Assistant certification helpful

· Knowledge of Health Care Field

· Medical Terminology

· Grammar, spelling and punctuation

· Knowledge of Electronic Health Records

Requirements:

  • Must be able to administer injections
  • Must be able to draw blood

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Use their hands to handle, control, or feel objects, tools, or controls, with repetition of movements
  • See details of objects that are less than a few feet away.
  • Understand the speech of another person, speak clearly so listeners can understand.
  • Use fingers to grasp, move, or assemble very small objects.
  • See details of objects that are more than a few feet away.
  • See differences between colors, shades, and brightness.
  • Hold the arm and hand in one position or hold the hand steady while moving the arm. Use one or two hands to grasp, move, or assemble objects.
  • Hear sounds and recognize the difference between them. Focus on one source of sound and ignore others.
  • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.
  • Use muscles to lift, push, pull, or carry objects up to 50 pounds.
  • Make quick, precise adjustments to machine controls.
  • Use muscles for extended periods without getting tired.
  • Bend, stretch, twist, or reach out.
  • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
  • Determine the distance between objects

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

LECOM Medical Center and Behavioral Health Paviolion, an equal opportunity employer, is currently searching for a Level 2 Medical Assistant. SUMMARY: To guarantee that each patient visit and the logis...

Full Time
Erie, PA
Posted 1 month ago

LECOM Health Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently looking for a Staff Accountant to join our Fiscal Services team.

SUMMARY: Responsible for accurate and timely processing of the complete General Ledger Accounting function, including journal entries, account reconciliations, and all associated reporting and functional processes. Assists with other accounting duties as required or instructed.

ESSENTIAL SKILLS:

· Proficient in analyzing, maintaining, and processing financial data.

· Must be proficient with Microsoft Excel, with a minimum of an intermediate user level (example is that you must be able to make and use Pivot tables in Excel).

· Keen attention to detail.

· Demonstrated ability to perform quick mental computations and identify incorrect information on transactions and reports.

· Office administrative ability including superb organizational skills, multi-tasking, and clerical expertise.

DUTIES AND RESPONSIBILITIES:

· Generates reports and analysis of hospital incomes, expenditures, and capital asset values with comparisons to previous periods.

· Assists CFO and Senior Staff Accountant with information gathering and compilation of data for regulatory reports, internal management reports, budgeting, and the year audited statements.

· Creates and maintains departmental reports and records and collects statistical data for departmental, administrative, and regulatory purposes.

· .

· Prepares and processes monthly general and standard journal entries, monthly account reconciliations, and banking account reconciliations.

· Works with auditors and/or interested outside parties, to provide and explain information and reports that are requested throughout the year.

· Process and track intercompany transactions and reconcile balances with other entities.

· Complete daily cash deposits and reconciliations.

· Performs maintenance and filing of documents and reports (either in hard copy or electronic format).

· Assists in the care and maintenance of department equipment and supplies.

· Serve as a backup (via cross training) in other areas of accounting beyond the typical normal accounting duties of the position.

· Maintains established policies and procedures, objectives, quality assurance program and safety standards

· Attends meetings as required.

· Performs other related duties as assigned or requested.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

LECOM Health Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently looking for a Staff Accountant to join our Fiscal Services team. SUMMARY: Responsible for accura...

Part Time
Erie, PA
Posted 2 months ago

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeking a Part Time Hospital Concierge to join our team. Must have weekend and night availability. 

Job Summary: The Hospital Concierge is responsible for enhancing the overall patient experience by providing personalized services and support to patients, their families, and visitors. This role involves assisting with a variety of non-medical tasks to ensure comfort, convenience, and a positive experience during their stay at the hospital. The concierge will act as a liaison between patients and hospital staff, offering assistance with navigating hospital facilities, coordinating requests, and addressing any concerns in a timely and efficient manner.

Key Responsibilities:

  • Guest and Patient Support:
  • Provide exceptional customer service to patients, family members, and visitors.
  • Assist patients with non-medical needs such as arranging transportation, making reservations for accommodations, or offering local information.
  • Respond to inquiries about hospital services, amenities, and facilities in a friendly, efficient, and empathetic manner.
  • Navigation Assistance:
  • Assist patients and visitors in navigating hospital departments, clinics, and services.
  • Provide directions and information about hospital layout, parking, and available services.
  • Coordination of Services:
  • Coordinate and fulfill patient and family requests for additional services such as food, flowers, gifts, and special accommodations.
  • Assist patient to access hospital’s patient portal system.
  • Assist patient for completion of hospital reviews.
  • Personalized Patient Care:
  • Offer recommendations and arrange services based on patient preferences (e.g., meal options, entertainment, accommodations).
  • Maintain a library of entertainment options for patients to include magazines, newspapers, and crossword puzzles.
  • Offer patient’s entertainment options from the library of options.
  • Help organize support services for patients, such as spiritual care, social services, or volunteer assistance.
  • Assemble welcome baskets and place in the patient rooms prior to a patient’s admission. Follow up with the patient after admission to ensure toiletry needs are met within the welcome basket
  • Send out follow up communication post discharge.
  • Problem Resolution:
  • Address patient and visitor concerns promptly and work with the relevant departments to resolve issues quickly and professionally.
  • Ensure patient satisfaction and follow up on any pending issues or requests to guarantee they are addressed.
  • Administrative Duties:
  • Maintain a log of patient requests and feedback for continuous improvement of services.
  • Assist in maintaining an up-to-date knowledge of hospital services, policies, and emergency procedures.
  • Assist with administrative tasks as assigned, including data entry, maintaining patient service records, and preparing reports.
  • Identify trends in customer issues and suggest improvements to enhance the customer experience and participate in meetings to address trends.
  • Conduct internal patient satisfaction surveys with patient and family and follow trends with areas of concern.
  • Collaboration and Communication:
  • Collaborate with other hospital departments, including nursing, social services, food services, and patient services, to ensure a smooth patient experience.
  • Provide clear communication to staff regarding patient needs and requests.
  • Cultural Sensitivity:
  • Ensure services are provided with respect to patients' cultural, religious, and personal preferences.
  • Maintain a compassionate and professional demeanor, especially in high-stress situations.

Customer Service:

  • Provide courteous, respectful, and empathetic assistance to patients and their families.
  • Maintain patient confidentiality and uphold the facility's policies regarding privacy and dignity.
  • Participate in hospital wide patient satisfaction training.

Safety & Compliance:

  • Adhere to all hospital safety protocols and infection control procedures during patient interactions.
  • Report any equipment malfunctions, hazards, or patient incidents immediately.
  • Maintain patient confidentiality.

Qualifications:

  • Education: High school diploma or equivalent required;
  • Experience: Prior experience in customer service, hospitality, or healthcare settings preferred. Experience in a concierge or patient services role is an advantage.
  • Skills:
  • Excellent interpersonal and communication skills.
  • Strong problem-solving abilities and resourcefulness.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • A friendly, empathetic, and professional demeanor

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeking a Part Time Hospital Concierge to join our team. Must have weekend and night availability.  Job Summary: ...

Full Time
Erie, PA
Posted 3 months ago

BE A PART OF THE NEW GENERATION OF HEALTHCARE... MILLCREEK COMMUNITY HOSPITAL IS EXPANDING!!

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring:

EVS 2nd Shift Team Leader – FT 37.5 hours 2 p.m. to 10:00 p.m. M-F.

SUMMARY: Supervises and coordinates the activities of and works with groups of housekeeping personnel engaged in housekeeping activities.

DUTIES AND RESPONSIBILITIES:

1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

2. Demonstrates use of cleaning materials and equipment and explains methods of cleaning to ensure the most efficient and economical use of materials and manpower.

3. Leads and works with cleaning crew in assigned areas.

4. Inspects equipment used in performance of duties for proper functioning; makes minor repairs or adjustments.

5. Inspects supplies and requisitions them from stock.

6. Maintains required records, reports, and statistics as directed.

7. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.

8. Attends meetings as required.

9. Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Experience: Sufficient previous experience as a housekeeper

Preferred Education: High School or equivalent

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

BE A PART OF THE NEW GENERATION OF HEALTHCARE… MILLCREEK COMMUNITY HOSPITAL IS EXPANDING!! Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring: EVS 2nd Shift Team Le...

Per Diem
Erie, PA
Posted 3 months ago

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for PRN Patient Registration Clerks.

REQUIRED: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill. Schedules and coordinates appointments for elective surgery. Reviews hospital admissions to ensure accurate financial and biographical data and documentation have been obtained and properly entered into the hospital records. Enters patient admitting information into computer and routes printed copy to designated department. Obtains signed statement from patient to protect hospital’s interests. Obtains signatures on all necessary insurance forms, assignments, etc. Compiles data for occupancy and census records. Collects deposits or deductibles as required. After patient services rendered, compiles all charges, makes copies for physicians when needed. Prepares all data/material for E.R. Physicians billing. Files all ER/OP, Clinic, and Physical Therapy charts. Matches reports to corresponding chart in preparation for coding. After charts have been coded, separates charts for filing and billing.

Job Types: PRN

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

Millcreek Community Hospital, an Equal Opportunity Employer, is looking for PRN Patient Registration Clerks. REQUIRED: Interviews patient or representative to obtain and record name, address, age, rel...

Full Time
Erie, PA
Posted 3 months ago

BE A PART OF THE NEW GENERATION OF HEALTHCARE... MILLCREEK COMMUNITY HOSPITAL IS EXPANDING!!

Millcreek Community hospital, an Equal Opportunity Employer, is looking for a 1st Shift Plant Ops Specialist II during first shift.

Qualifications

This is the second level Plant Operations Specialist position. Employees at this level are expected to skilled in electrical, plumbing, HVAC, and carpentry trades, and be capable of performing repairs, improvements and preventative maintenance processes independently.

Qualifications

· Valid Driver’s License

· High School Graduate or GED

· Ability to follow written and verbal instructions

· One year of institutional maintenance preferred

Duties and Responsibilities

1. Perform all duties of the Plant Operations Specialist I as well as the duties listed below.

2. Conducts troubleshooting techniques to determine the cause of equipment and system failures.

3. Monitors, repairs, installs, and adjusts all types of specialized hospital equipment and systems, such as oxygen systems, vacuum systems, medical gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment.

  • Services air conditioning, refrigeration, dishwashers, air compressors, fans, pumps, motors, garbage disposals, heating and ventilation systems and devices, boilers, and associated equipment.

5. Performs preventive maintenance & make repairs to heating, ventilating and air handling equipment according to instructions

6. Perform carpentry work including framing walls, hanging and finishing drywall, leveling floors and installing floor tile, installing suspended ceilings, repairing and adjusting doors so that they operate and latch properly.

7. Troubleshooting electrical circuits, replacing and installing electrical devices, and diagnosing and repairing electrical equipment.

8. Performing plumbing repairs and installations.

9. Must be able to read and understand manufacturer’s publications and construction drawings in performance of duties.

10. Perform Fire Drills and other emergency management processes in accordance with hospital policies.

11. Conduct snow removal activities using a shovel, snow blower, and plow truck.

12. Perform and document preventative maintenance processes

13. Complete maintenance work orders in a timely manner and document the work properly.

14. Maintain a clean professional appearance.

15. Operate tools and equipment in a safe manner, including but not limited to Powered and non-powered hand tools, gas powered equipment like snow blowers, lawn mowers and string trimmers, air compressors, drain augers, trucks, vans, ladders, scaffolds, etc. …

16. Performs hospital rounds according to schedule and policy. Correct unsafe conditions in work area and report unsafe conditions to supervisor.

17. DON and DOFF appropriate PPE as advised to protect the employee from potentially harmful conditions.

18. Keeps facilities clean in appearance.

19. Performs other related duties as required

Other Duties as Assigned

Other duties can include:

1. Working at other LECOM facilities, including residential properties.

2. Filling in other roles when the hospital has urgent needs due to absences, disaster response, or safety issues that might arise.

3. Working other shifts temporarily to complete tasks that cannot be done during typical work hours.

4. Any other duties related to meeting the mission and goals of the hospital or Plant Operations.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

BE A PART OF THE NEW GENERATION OF HEALTHCARE… MILLCREEK COMMUNITY HOSPITAL IS EXPANDING!! Millcreek Community hospital, an Equal Opportunity Employer, is looking for a 1st Shift Plant Ops Speci...

Full Time
Erie, PA
Posted 3 months ago

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time Human Resources Recruiter.

SUMMARY: Assists the Human Resources Manager in the recruitment for positions as well as cross trained in the administration of all Human Resource functions. Will be responsible for development of recruiting plans, employing traditional sourcing strategies as well as developing new, creative recruiting ideas. The Recruitment specialist will work with other HR staff and department managers to facilitate new employee on-boarding.

DUTIES AND RESPONSIBILITIES:

1. Lead the development and execution of recruiting and interviewing plan for each open position.

2. Foster contracts with colleges, associations, professional groups and other potential referral sources

3. Efficiency and effectively fill open positions

4. Conduct frequent meetings with managers to determine the effectiveness of recruiting plans and implementation and support managers

5. Research and recommend new sources for active and passive candidate recruiting.

6. Measure and report to HR manager on the time it takes to fill respective positions

7. Post openings on various job boards and manage postings

8. Maintain good records during all phases of the recruitment and hiring process

9. Coordinate interviews with candidates and facilitates the onboarding process.

10. Improve the hospital’s online presence to assist in recruiting

11. Give presentations and attend job fairs/conduct open interview sessions

12. Check references

13. Become cross trained in other HR functions

14. Provides confidential administrative support to the Human Resources Manager.

15. Represent the Hospital with professional and courteous customer service.

16. Performs other related duties as assigned or required.

QUALIFICATIONS:

Education Requirements: Post high school education and related HR work experience preferred

Minimum Experience: Related previous experience in working in a healthcare Human Resources preferred.

English Language Skills: Must be able to read, write, and speak the English Language in an understandable manner.

Physical Demands: Must be in good general health and demonstrate

emotional stability. Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, Stand, bend, lift, and move intermittently during working hours.

Working Environment: Generally pleasant environment

Subject to frequent interruptions

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

Education:

  • Bachelor's (Preferred)

Experience:

  • Recruiting: 3 years (Required)

Ability to Commute:

  • Erie, PA 16509 (Required)

Ability to Relocate:

  • Erie, PA 16509: Relocate before starting work (Required)

Work Location: In person

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time Human Resources Recruiter. SUMMARY: Assists the Human Resources Manager in the recruitment for positions a...

 

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