Corry Memorial Hospital is currently seeking a full time and per diem Radiologic Technologist. This employee prepares patients for procedures, performs diagnostic imaging testing, and other procedures necessary within direct supervision from the department manager. Provides explanation to patient and family prior to administering tests to patient; answers questions within scope of practice. Produces high quality images. Performs accurate assessment of patients to ensure proper machine settings and exposure factors. Always maintains a sound knowledge of current expected positioning factors. Current ARRT certification and CPR required. EEO/AA/M/F/Vets/Disabled

Medical Associates of Erie is seeking a reliable medical assistant to guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education

Main Duties and Responsibilities:

1. Assist in patient care in the exam room as directed by physician
2. Perform clinical procedures under supervision of physician
3. Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record
4. Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations
5. Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.  (pre-visit planning/chart prep)
6. Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients
7. Obtain all necessary authorizations as mandated by patient’s insurance
8. Track referrals for the practice to completion (report/result received and patient notified)
9. Perform lab draws, EKG’s and administer injections.
10. Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician
11. Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
12. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
13. Triage for urgency and process messages from patients and front office staff to physicians
14. Provide response to patient inquiry and concerns with attention to confidentiality
15. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)
16. Keep patients in waiting area informed of any unusual delays in physicians’ schedule
17. All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, making reminder calls as well as calling no shows
2. Be familiar with and implement all office policies and procedures
3. Attend all office meetings and training sessions
4. Understand and adhere to the professional policies and standards in the Employee Handbook
5. Goodwill ambassador for clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides
6. Provide clinical coverage at other locations when needed

Skills/Knowledge:

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to perform phlebotomy and administer injections
• High School Diploma/Medical Assistant Training preferred
• Medical Assistant certification helpful
• Knowledge of Health Care Field
• Medical Terminology
• Grammar, spelling and punctuation
• Knowledge of Electronic Health Records

EEO

With Erie County’s senior population now approaching one out of four residents, LECOM Health is committed to wellness for this growing age group. LECOM Health offers a full continuum of care from Independent Living and Personal Care apartments to Skilled Nursing Care and Outpatient services including In-Home Care, Home Health, and Hospice under the direction of the LECOM Institute for Successful Living.

The Institute for Successful Aging is currently seeking Full and Part Time Housekeepers in Erie, PA to perform duties at either one or more of the facilities within the Institute.

**To help attract the most qualified applicants, we have increased our starting pay rates.

Per Diem employment options may also be available.

Summary:

Under general supervision, performs a wide variety of housekeeping duties focusing on cleaning techniques in order to provide a clean, orderly and safe environment; and perform related work as required.

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Paid time off accruals - vacation and sick
• 6 Paid holidays each calendar year
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program
• Up to $200/month towards childcare

The LECOM Institute for Successful Living is an Equal Opportunity Employer.

We invite you to apply to join our Team at the LECOM Institute for Successful Aging, an Age-Friendly Health System, as a Full or Part Time Dietary Aide to work within our Skilled Nursing Facilities.

To help attract the most qualified candidates, we've raised our starting pay rates!

Duties will include serving meals to residents, basic food prep, and clean up while creating a unique dining experience for the residents.

Qualifications Include:

• Previous food service, customer service or kitchen experience a plus.
• Long Term Care experience a plus but not necessary.

**Potential exists for Part-time positions to grow into full time roles.**

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hosptial.
• A 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Paid vacation and sick time accrual.
• 7 paid holidays each calendar year.
• Referral program.
• Employee appreciation events.

The LECOM Institute for Successful Aging is an Equal Opportunity Employer.

The LECOM Institute for Successful Living is currently accepting applications and resumes for a Full-time Cook to work at one or more of our senior care facilities.

Summary:

• The cook will prepare bulk food items for the various venues while following recipes to be nutritious, attractive, in proper portions while being responsible with resources. Will also be responsible to report problems and take corrective action to address those issues.
• Possesses knowledge, skills, attitude, and energy to consistently provide resident centered care.
• Maintains and promotes ethical conduct of employees, addresses residents in a friendly manner, creating a safe and productive environment.
• Will manage the schedule, food supply and food production duties in the absence of dietary managers.
• Responsible for daily food preparation to prepare food for multiple venues while following recipes.
• Responsible for food production for catering events, off-premises food services including meals on wheels, LECOM Center for Health and Aging, and other customers as assigned.
• Promotes a safe working environment.
• Read and interpret the Resident’s nutritional requirements via paper or digital platform.
• Promote clinical nutrition through the Dietitian’s management of therapeutic diets, nutritional supplements and the food first philosophy while producing accurate food offerings.
• Educates and guides residents in regards to cost and contents of their selections and provides alternative selections available.
• Ensures health guidelines and company sanitation policies are followed by employees and guests in all dining areas.
• Maintain all documentation and logs for sanitation and food safety compliance purposes.
• Assists the Dietary Manager to facilitate departmental auditing in preparation for annual survey.

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hosptial.
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Paid time off accruals - vacation and sick
• 7 paid holidays each calendar year
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center

The LECOM Institute for Successful Living is an Equal Opportunity Employer.

The LECOM Institute for Successful Living is a leading healthcare provider dedicated to delivering high-quality, compassionate, and patient-centered care. We are currently seeking a dynamic and experienced Registered Nurse to join our dedicated team of healthcare professionals.

Position Overview:

As a Registered Nurse with the LECOM Institute for Successful Living, you will play a crucial role in providing exceptional nursing care to our patients. We are looking for a compassionate and skilled individual who is committed to delivering personalized, evidence-based care while upholding the highest standards of professionalism and ethics.

Ask about our Retention Bonus for Registered Nurses: **$5,000 to $12,000 first year BONUS with 5 year potential of $80K in total bonuses!**

Tuition Reimbursement:

In addition to the new bonus, the RN and LPN Tuition Reimbursement Program was created to assist LECOM Health employees by offsetting a portion of their educational expenses. Registered Nurses or Licensed Practical Nurses may be eligible for tuition reimbursement up to $22,000. Inquire for plan details.

Responsibilities:

• Assess and monitor patients' health conditions.
• Develop and implement nursing care plans.
• Administer medications and treatments.
• Collaborate with healthcare professionals to ensure comprehensive patient care.
• Educate patients and their families on healthcare plans and procedures.
• Maintain accurate and up-to-date patient records.
• Participate in interdisciplinary team meetings.
• Adhere to infection control and safety protocols.

Qualifications:

• Valid and current RN license in Pennsylvania.
• CPR certification.
• Strong clinical and critical thinking skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Previous nursing experience is a plus.

Benefits:

LECOM offers a competitive compensation package and a comprehensive benefits program, including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• Dental and Vision insurance
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
• Generous paid time off accruals - vacation and sick time
• 6 paid holidays each year
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center
• Up to $200/month towards child care expenses.

The LECOM Institute for Successful Living is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

The LECOM Institute for Successful Living thanks all applicants for their interest, but only those selected for an interview will be contacted.

*The Tuition Reimbursement Program is a taxable benefit. LECOM Health reserves the right to modify or terminate this program, in whole or in part, in such manner as it shall determine, either alone or in conjunction with other programs of LECOM. Modification or termination may be made by the company for any reason, including but not limited to modifications under the Internal Revenue Code or to comply with applicable state or federal regulations.

The LECOM Institute for Successful Living is now accepting applicants for its Certified Nurse Aide Training program.

Applicants selected for the LECOM CNA Training program will receive their training at no cost. LECOM will also cover the cost for the licensing exam (terms apply).

Trainees are offered a Full Time CNA position within one or more of our skilled nursing facilities, contingent upon successful completion of the training program and the final exam, with a starting pay rate of $17.50/hr, plus any applicable shift differential.

About the Class
The LECOM CNA Training program is 4 weeks in duration, with a total of 120 hours of classroom and clinical training. The first two weeks of training will be classroom hours from 8:00 AM - 2:30 PM. While the next 2 weeks consist of clinical hours from 7:00 AM- 1:30 PM. The classes are held at LECOM at Village Square, located at 149 W 22nd St, Erie PA.

*Candidates who can work Full Time 2nd shift, 3rd shift, or 12 hour overnight shift upon graduation of the program will be given preference for admittance. Attendance during the training program is mandatory.

Qualifications

• High School Diploma or GED equivalent, strongly preferred
• Applicants must complete a pre-employment physical and criminal background check prior to beginning their training
• Must have reliable transportation to and from the various training locations

Benefits (Upon employment)

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• A 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Paid vacation and sick time accrual
• 7 Paid holidays each calendar year
• Referral Bonus program
• Employee recognition events
• Discount available to LECOM Fitness and Wellness Center
• Up to $200/month towards child care costs

About the LECOM Institute for Successful Living

With Erie County’s senior population now approaching one out of four residents, LECOM Health is committed to wellness for this growing age group. LECOM Health offers a full continuum of care from Independent Living and Personal Care apartments to Skilled Nursing Care and Outpatient services including In-Home Care, Home Health, and Hospice under the direction of the LECOM Institute for Successful Living.

The LECOM Institute for Successful Living is an Equal Opportunity Employer

JOB SUMMARY:

Provide Medical Social Services to the patient, family and/or bereaved according to the Plan of Care.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

• Conduct a psychosocial assessment as part of the comprehensive assessment within 5 days of admission to the program. This includes emotional, social, financial, and environmental resources and to identify appropriate psychosocial problems, interventions, and goals for the patient’s plan of care.
• Development and implementation of the Bereavement Plan of Care for the bereaved following the hospice patient’s death. The Bereavement Plan of Care is developed using: The bereavement assessment, the risk assessment, Input from the IDG re: bereavement issues during care of the patient as well as at the death visit, and Interaction with the bereaved following the patients death.
• Participate in IDG meetings and the development of the patient’s/bereaved’ s plan of care.
• Observe, record and report changes on the patient’s emotional and social factors that are being affected by the patient’s illness and his/her need for care and his/her response to treatment.
• Maintain and submit written clinical records as deemed by Agency, including the initial evaluation, the care plan and daily notes.
• Evaluate the patients and family’s response to, and effectiveness of, the medical social work intervention.
• Confirm, on a weekly basis the scheduling of visits with the patients’ Case Managers to facilitate coordination of other staff visits.
• Participate in IDG and QAPI meetings and activities.
• If the patient/family declines Social Work services, the Social Worker continues to offer support to the IDG in it’s care of the patient and to monitor the patient/caregiver’s evolving needs.
• Participate in discharge planning, as needed.
• Assume responsibility for self-development by continually striving to improve his/her Medical Social Worker practice through formal education, attendance at workshops and conferences, active participation in professional and related organizational meetings, and/or individual research and reading.
• Act as a consultant to the members of the health team, assists them in understanding the social, emotional, and environmental factors related to the patient’s health problems.
• Help patients to utilize the resources of their families and the community.
• Participate in memorial services, grief support groups, community education, preparation of mailings, bereavement calls, bereavement visits, and other services when deemed necessary.
• Provide referrals to community resources and professional services when deemed necessary.
• Must be flexible to accept other duties needed or assigned by the resident or institution.
• Performs other duties as assigned by supervisor or management.

MINIMUM QUALIFICATIONS:

• Master’s Degree from a School of Social Work accredited by the Council on Social Work Education OR
• Bachelor's degree in Social Work from an institution accredited by the Council on Social Work Education along with one year of social work experience in a healthcare setting and will be supervised by an MSW.
• Required state licensure or certification.
• If BSW, one year of social work experience mandatory; if MSW, on year of social work experience preferred.
• Home Health and/or Hospice experience preferred
• Must be a licensed driver with an insured automobile in good working order.
• The ability to communicate well, both verbally and in writing.

BENEFITS:

• LECOM’s full time employees enjoy the availability of an industry leading benefits package including:
• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
• Paid time off accruals - vacation and sick
• 6 paid holidays each calendar year
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center
• Up to $200/month towards childcare

The LECOM Institute for Successful Living is an Equal Opportunity Employer

An Activity Aide will assist in organizing, directing and carrying out programs and activities which cover spiritual development, recreation, diversion, intellectual, and educational development for residents as an integral part of resident centered care.

JOB TASKS AND RESPONSIBILITIES:

• Knowledge, skills, attitude, and energy to consistently provide resident centered care.
• Organizes and directs or carries out a program of activities which will provide entertainment, intercommunication, relaxation, opportunity to express creative talent and fulfill basic psychological, social and spiritual needs for all the residents, subject to individual restrictions, limitations, and interests.
• Encourages hobbies and craft activities. Provides craft materials and supplies, instructs and supervises residents during craft activities, and complies with safety regulations and policies.
• Encourages social communication among residents through group activities and recreation.
• Helps in planning parties, provides games and encourages residents to assist in the planning.
• Encourages residents to participate in religious activities to fulfill their spiritual needs.
• Encourages intellectual/educational development through literature, lectures and cultural events.
• Provides reading material and CDs, tapes and digital books for the blind.
• Assist in recording of residents’ activities. Assists in admissions, evaluations and MDS process. Writes progress notes as needed.
• Must perform as a Universal Worker being cross-trained in housekeeping, dietary, and personal care functions.
• Must be flexible to accept other duties as needed or assigned by the resident or institution.
• Performs other duties as assigned by supervisor or management.

MINIMUM QUALIFICATIONS:

• High School Diploma, GED, or equivalent is preferred
• Previous customer service or personal care experience is preferred
• Must be willing to undergo a pre-employment physical and criminal background check

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hosptial.
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
• Paid time off accruals - vacation and sick
• 6 paid holidays each calendar year
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center
• Up to $200/month towards childcare

The LECOM Institute for Successful Living is an Equal Opportunity Employer

With Erie County’s senior population now approaching one out of four residents, LECOM Health is committed to wellness for this growing age group. LECOM Health offers a full continuum of care from Independent Living and Personal Care apartments to Skilled Nursing Care and Outpatient services including In-Home Care, Home Health, and Hospice under the direction of the LECOM Institute for Successful Living.

SUMMARY:

The LECOM Institute for Successful Living, an Age-Friendly Health System, is currently looking to hire both a Full-time Van Driver to work 40 hours per week and a Part-time or Per Diem (PRN) Van Driver to work approximately 0-15 hours per week transporting and assisting residents to appointments and activities.

Daytime, Evening and Weekends availabilities.

QUALIFICATIONS:

• High School Diploma or GED equivalent.
• Valid Pennsylvania Driver’s License.
• Clean Driving Record.
• Previous work experience as a Driver, required.
• Previous experience transporting people or patients, a plus.

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• A 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Paid vacation and sick time accrual
• 6 paid holidays each calendar year
• Referral bonus program
• Employee recognition events
• Discount available to LECOM Fitness and Wellness Center

The LECOM Institute for Successful Living is an Equal Opportunity Employer.

Millcreek Community Hospital, an equal opportunity employer, is looking for an enthusiastic PSYCHIATRIC RESIDENTIAL TREATMENT FACILITY CASE MANAGER with excellent patient care to join our team.

Job Overview
We are seeking a dedicated and compassionate Case Manager to join our team. The ideal candidate will play a crucial role in supporting individuals and families by providing guidance, resources, and advocacy. This position requires a strong commitment to helping clients navigate complex systems and achieve their personal goals. The Case Manager will work closely with clients to assess their needs, develop individualized plans, and connect them with appropriate services.

Duties

• Conduct comprehensive assessments to identify client needs and strengths including all consents, releases of information, admission psychosocial, and obtaining insurance authorization.
• Develop, implement, and monitor individualized service plans tailored to each client's unique circumstances.
• Provide ongoing support through motivational interviewing techniques to empower clients in their journey.
• Conducts and documents weekly individual therapy sessions
• Collaborates with and provides updates to all external parties including community-based family therapy provider, guardians, school, etc.
• Manages patient schedules
• Manage crisis situations effectively while maintaining a calm and supportive environment.
• Facilitates discharges by sending referrals as needed
• Complete discharge paperwork processes
• Maintain accurate and up-to-date case records in compliance with organizational policies.

Qualifications

• Master's Degree in Social Work/Mental Health Counseling/Related social service discipline required or Child and Adolescent social work with clinical experience preferred.
• Proven experience in case management or social services preferred.
• Strong knowledge of workforce development strategies and resources..
• Experience in crisis management and behavioral health support is essential.
• Knowledge of addiction counseling practices is a plus.
• Excellent communication skills, both verbal and written, with the ability to build rapport with diverse populations.
• Strong organizational skills and attention to detail are required.
• Ability to work independently as well as part of a collaborative team.

Join us in making a difference in the lives of those we serve!

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team.

We pride ourselves on offering compassionate and quality outpatient psychiatric services and medication management services to individuals at any age. The LECOM Institute for Behavioral Health offers extensive expertise and services for children, adults and seniors designed to meet and exceed expectations in addressing behavioral health challenges.

We have a group of qualified professionals who pride themselves on delivering evidence based medicine. Knowledgeable support staff are available to assist you with questions regarding scheduling, medication refills, etc. The support staff functions as a liaison between the patients and the psychiatrists. As an affiliate of the Lake Erie College of Osteopathic Medicine (LECOM), our practice is engaged in the education of future behavioral health providers. Fellows, residents, and students work closely with care team members to gain specialized knowledge in the clinical practice setting.

This role is tasked with providing a full range of patient care responsibilities for a busy outpatient mental health center. The BH Clinical Assistant I guarantees that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, professionalism, and compassion, while assisting the physician in patient care and education. The Clinical Assistant may work with more than one specific physician based on clinic needs each day as well as willingness to work at both LIBH settings. Flexibility in scheduling is preferred as we staff our offices M-Th 8-6:30pm, Friday 8-5. Experience working in behavioral health and/or outpatient office setting is highly preferred.

Main Duties and Responsibilities:

Direct Patient Care

· Greet patients warmly, escort patients to exam rooms.

· Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record.

· Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed documents.

· Assist in patient care in the exam room as directed by physician.

· Perform clinical procedures under supervision of physician.

· Perform screenings per provider guidelines.

· Perform lab draws and administer injections.

· Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician.

· Keep patients in waiting area informed of any unusual delays in physician’s schedule.

Administrative Patient Care

· Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit.

· Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.

· Schedule appointments, tests, and procedures to provide continuous care for patients.

· Support the obtaining of all necessary authorizations as mandated by patient’s insurance.

· Process prescription refills, and direct/instruct patients and/or family members regarding prescription and treatment instructions according to provider guidelines and orders.

· Aid in coordination and administration of long acting injectables.

· Assist with coordination of Clozaril patient care when requested by Office Lead and/or Clinic Director.

· Support the tracking of patient appointments, tests, and procedures through completion and maintain documentation of efforts in EHR.

· Keep exam rooms and medication storage areas stocked with adequate medical supplies.

· Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.

· Triage for urgency and process messages from patients and front office staff to physicians.

· Provide response to patient inquiry and concerns with attention to confidentiality.

· Document all patient interactions and contact in the patient chart.

· Ensure daily documentation meets standards, regulations, policies, and practices.

· Keep appropriate records within patient’s EHR chart.

· Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, etc.)

· All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, and calling no-shows.

2. Be familiar with and implement all office policies and procedures.

3. Clean equipment, treatment spaces, etc. between visits to maintain infection control as needed.

4. Attend all office meetings and training sessions on time.

5. Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.

6. Understand and adhere to the professional policies and standards in the Employee Handbook.

7. Act as the Goodwill ambassador for the clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides.

8. Provide clinical coverage at other locations when needed.

Skills/Knowledge:

· Exceptional customer service and phone etiquette

· Ability to maintain effective and organized systems to ensure timely patient flow

· Ability to perform phlebotomy and administer injections

· Ability to multi-task

· Ability to seek guidance from supervisory staff

· Ability to operate within appropriate scope of practice and maintain adequate professional boundaries

· High School Diploma/Medical Assistant Training preferred

· Medical Assistant certification helpful

· Knowledge of health care field and medical terminology

· Maintain patient confidentiality and adhere to HIPAA regulations

· Exceptional grammar, spelling and punctuation

· Maintain CPR/First Aid certification

· Must be able to obtain Act 33/44 and FBI clearances upon hire.

· Must complete Mandated Reporter training within 30 days of hire.

· Must complete Crisis Management Training upon hire.

Millcreek Community Hospital, an EEOC employee, is searching for a PRN Switchboard/ front desk operator position. This position is required to have Weekend availability and Holiday coverage. This position needs availability on all shifts.

Summary: The Switchboard Operator is responsible to answer, screen and route all incoming calls; relay incoming, outgoing, and interoffice calls appropriately; receive and respond to emergency calls, monitor alarms and respond according to prescribed procedures. The operator will provide excellent customer service seeking to meet customer needs, expectations, and demands quickly and effectively. The operator must work efficiently and professionally in a fast paced, sometimes stressful work environment.

Duties and Responsibilities:

Confidently utilize the Telephone System to answer, connect, and transfer calls.

Respond efficiently and calmly to all hospital emergency calls (such as fire alarms, and emergency codes) by notifying appropriate personnel, and overhead paging, following established procedures.

Provide information to callers, visitors and Health System staff within the limits of HIPAA.

Speak clearly, politely and respectfully to patients, visitors, and Health System staff when conveying information using correct grammar.

Remain calm and professional when dealing with difficult situations; receiving complaints and taking action to remedy the complaint; and treating the customer with respect.

Contact physicians and other Hospital personnel as appropriate according to established procedures.

Expedite calls by using cell phones, voice paging as required.

Complete tasks as assigned by the Team Leader.

Perform other related duties as requested.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring and Full Time Physical Therapist to join our team!

SUMMARY: Plans and administers medically prescribed physical therapy treatment for patients suffering from injuries, or muscle, nerve, joint and bone disease, to restore function, relieve pain, and prevent disability by performing the following duties.

DUTIES AND RESPONSIBILITIES:

1. Reviews Physician’s referral (prescription) and patient’s condition and medical records to determine physical therapy treatment required.

2. Tests and measures patient’s strength, motor development, sensory perception, functional capacity, and respiratory and circulatory efficiency, and records findings to develop or revise treatment.

3. Plans and prepares written treatment program based on evaluation of patient data.

4. Administers manual exercises to improve and maintain function.

5. Instructs, motivates, and assists patient to perform various physical activities and in use of assistant and supportive devices such as crutches, canes, and prostheses.

6. Administers treatments involving application of physical agents.

7. Evaluates effects of treatment at various stages and adjusts treatment to achieve maximum benefit.

8. Administers massage. Administers traction to relieve pain.

9. Records treatment, response, and progress in patient’s chart or enters information into computer.

10. Instructs patient and family in treatment procedures to be continued at home.

11. Evaluates, fits, and adjusts prosthetic and orthotic devices and recommends modification to Orthotist.

12. Confers with Physician and other practitioners to obtain additional patient information, suggests revisions in treatment programs, and integrate physical therapy treatment with other aspects of patient’s health care.

13. Orients, instructs, and directs work activities of assistants, aides, and students.

14. Plans and conducts lectures and training programs on physical therapy and related topics for medical staff, students, and community groups.

15. Perform other duties as assigned or requested.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s Degree (B.A.) from four-year college or university; and

one to two years related experience and/or training; or equivalent combination of education and experience

Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/ cerebrovascular disease.

LECOM Institute for Behavioral Health, an equal opportunity employer, is currently seeking a compassionate, dedicated mental health worker adept at establishing positive, trusting rapport with individuals and facilitating effective person-centered mental health supports and interventions. Join the region’s largest and fastest growing behavioral health care system and make a difference today!

SUMMARY:

The Mental Health Worker (MHW) conducts mental health intakes and assessments as well as coordinates and provides care that is safe, timely, effective, efficient and client-centered. This position requires the ability to provide intensive case coordination services to individuals with an emotional disturbance or mental illness. The position requires the ability to design and direct the implementation of initial treatment plans through the LECOM Behavioral Health network.

Responsibilities include providing flexible scheduling and service options, assessing strengths and therapeutic needs of the patient, formulating clinical impressions based on biopsychosocial assessment process and assigning diagnoses. Must be willing and able to provide both face-to-face and telehealth services to patients. Must also participate in clinical supervision, case conceptualization, clinical documentation review, progress monitoring, treatment planning, crisis planning, safety planning, discharge planning, and professional development opportunities.

MAIN DUTIES AND RESPONSIBILITIES:

• Respond to patient inquiries in a professional and respectful manner.

• Assists potential patients with their questions and issue resolution.

• Establishes a collaborative relationship with team members, patients/families, and colleagues.

• Respects patients’/families’ choices for intervention and treatment.

• Monitors all methods of correspondence daily and responds to patient and/or stakeholder messages within 24 business hours.

• Adheres to HIPAA and confidentiality of our patients and staff.

• Assist individuals and families with connecting to interpreters within the community as needed.

Intake & Assessment

• Review Referrals

• Provide Transitional Care Management (TCM) appointment availability and facilitate TCM intakes as directed by clinical supervisor and/or director.

• Complete biopsychosocial assessments of patients as part of an intake interview to identify possible factors contributing to individual’s overall physical and psychological health.

• Assess strengths and therapeutic needs of the individual.

• Help to triage patient need and coordinate assessing the need for sooner appointments with the treating psychiatrist and/or to be the liaison between the patient and the psychiatrist to relay information.

• Assist patients with identifying goals for treatment.

• Coordinate with the treatment team to track treatment and outcomes.

• Oversee the completion of all required paperwork and documentation in the patient’s chart within established departmental timeframes.

• Review new patient intakes and assessments with Clinical Supervisor.

Case Management

• Support new patient registration through initial contact and phone triaging.

• Monitor and manage incoming referrals and care coordination correspondence via facsimile, e-mail, online portal, EMR, phone, etc.

• Schedule and/or help reschedule intakes and mental health assessments.

• Throughout treatment timeframe, provide case management including, but not be limited to coordination of treatment with other service providers, assistance to families in locating needed resources, warm handoffs and referrals to other providers, and patient advocacy.

• Provide individuals and families with information regarding available services as well as discussing the steps and expectations associated with accessing those services.

• Per patient and/or provider request, conduct outreach and follow up with patients between medication management visits.

• Help link patients to formal and informal community resources such as drug and alcohol services, BCM services, transportation services, physical health resources, etc.

• During business hours of operation, provide telephone assistance for behavioral health emergencies, utilizing the patient’s crisis plan and linking patients to higher levels of care as necessary.

• Coordinate with other service providers such as therapist and primary care.

• Work collaboratively with the treatment team and serve as the liaison between patients and medical staff.

• Develop and/or complete written patient documentation/letters as medically necessary and in coordination with approval from the medical director and/or clinic director.

• Support psychotropic medication management as prescribed by medical providers, focusing on adherence and effectiveness of treatment.

• Make outreach calls and consult with psychiatrist between visits to evaluate stability as needed.

• Meet all expectations and deadlines associated with documentation for billable and nonbillable services.

• Facilitate Transitional Care Management calls and request/follow up on receiving hospital or other discharge medical records.

• Maintain all logs associated with tracking work related responsibilities and tasks.

Documentation & Supervision

• Ensure proper documentation is completed for all patient-related care contacts and patient records based upon dialogue with patient, family, and other providers.

• Review progress notes in patient files written by other members of the treatment team to support coordinated care.

• Participate in monthly case reviews with psychiatrist.

• Receive clinical supervision and maintain supervision log.

OTHER DUTIES:

• Participate in training of new team members by offering intake and assessment shadowing opportunities.

• Be familiar with and implement all relevant office policies and procedures.

• Attend all office meetings, clinical supervisions, and training sessions.

• Understand and adhere to the professional policies and standards in the Millcreek Community Hospital Employee Handbook

• Goodwill ambassador for LECOM Health by promoting awareness to the patient of all physicians and services LECOM Health provides.

• Adhere to obligations under clinic’s Duty to Warn policy.

• Adhere to obligations under clinic’s Mandated Reporter policy.

• All other duties as assigned.

SKILLS/KNOWLEDGE:

• MHW qualifications meets one of the following:

o Has a bachelor’s degree from a college or university that is accredited by an agency recognized by the United States Department of Education or the CHEA in a recognized clinical discipline including social work, psychology, nursing, rehabilitation or activity therapies.

o Has a graduate degree in a clinical discipline with 12 graduate-level credits in mental health or counseling from a program that is accredited by an agency recognized by the United States Department of Education or the CHEA.

o Has an equivalent degree from a foreign college or university that has been evaluated by the AICE or the NACES. The Department will accept a general equivalency report from the listed evaluator agencies to verify a foreign degree or its equivalency.

• Possesses knowledge of Erie County Mental Health Resources and mental health level of care determination.

• Must be able to obtain Act 33/34 and FBI clearances upon hire.

• Must complete Mandated Reporter training within 30 days of hire.

• Exceptional customer service and phone etiquette.

• Ability to maintain effective and organized workspace and workflow.

• Advanced knowledge of adult mental health.

• Knowledge of community resources for mental health services.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequent standing/walking/sitting.

• Occasionally lifting items of light to medium weight.

• Occasionally lifting supplies and/or equipment.

• Occasional reaching, stooping, bending, kneeling, crouching.

• Primarily medical office space, subject to many interruptions and occasionally hostile and emotionally upset individuals.