Medical Associates of Erie is currently seeking a full time Front Desk Receptionist for a busy Physician Practice. 

Main Duties and Responsibilities: 

1. Check voicemail line in the morning and retrieve messages
2. Welcomes and greets all patients and visitors
3. Answers phone while maintaining a polite, consistent phone manner using proper telephone etiquette
4. Schedule patient appointments, make reminder calls, call patients who missed their appointments (no shows)
5. Responsible for keeping the reception area clean and organized
6. Facilitates patient flow by notifying physician of patients’ arrival and communicating with patients and clinical staff of unforeseen service delays
7. ”Check in” patients as they arrive in a courteous manner. Responds to patient inquires in a professional and respectful manner.
8. Registers new patients and updates existing patient demographics by collecting detailed patient information
9. Verifies patient’s address, phone, insurance and email address each visit
10. Collection of patient balances for services provided (co-pay, prior balances etc)
11. Copy insurance cards
12. Verify patient insurance eligibility prior to patient appointments
13. Reconcile daily payments at the end of the day

13. Protects patient confidentiality by making sure PHI is secured; not leaving PHI in plain sight of patients/visitors and logging off computer before leaving it unattended
14. All other duties as assigned

Qualifications:

High School Diploma or GED

Skills/Knowledge:

• High School or GED
• Previous experience in an office setting
• Knowledge of clinical procedures and medical terminology
• Basic word, excel
• Telephone etiquette/customer service skills
• Previous scheduling experience using an electronic scheduling system/electronic health record preferred
• Basic computer skills

Enhanced benefits include Highmark Blue Cross/Blue Shield Health Insurance starting at only $55 a month. Life insurance and AD & D insurance provided to full time employees at no cost. The health system also offers an excellent 403b retirement plan to qualified employees with an employer match after completing one year of service.

EEO/AA/M/F/Vets/Disabled

Medical Associates of Erie is seeking a reliable medical assistant to guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education

Main Duties and Responsibilities:

1. Assist in patient care in the exam room as directed by physician
2. Perform clinical procedures under supervision of physician
3. Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record
4. Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations
5. Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.  (pre-visit planning/chart prep)
6. Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients
7. Obtain all necessary authorizations as mandated by patient’s insurance
8. Track referrals for the practice to completion (report/result received and patient notified)
9. Perform lab draws, EKG’s and administer injections.
10. Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician
11. Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
12. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
13. Triage for urgency and process messages from patients and front office staff to physicians
14. Provide response to patient inquiry and concerns with attention to confidentiality
15. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)
16. Keep patients in waiting area informed of any unusual delays in physicians’ schedule
17. All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, making reminder calls as well as calling no shows
2. Be familiar with and implement all office policies and procedures
3. Attend all office meetings and training sessions
4. Understand and adhere to the professional policies and standards in the Employee Handbook
5. Goodwill ambassador for clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides
6. Provide clinical coverage at other locations when needed

Skills/Knowledge:

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to perform phlebotomy and administer injections
• High School Diploma/Medical Assistant Training preferred
• Medical Assistant certification helpful
• Knowledge of Health Care Field
• Medical Terminology
• Grammar, spelling and punctuation
• Knowledge of Electronic Health Records

EEO

Medical Associates of Erie is seeking a reliable, experienced medical assistant to guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education.

Main Duties and Responsibilities:

1. Assist in patient care in the exam room as directed by physician
2. Perform clinical procedures under supervision of physician
3. Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record
4. Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations
5. Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.  (pre-visit planning/chart prep)
6. Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients
7. Obtain all necessary authorizations as mandated by patient’s insurance
8. Track referrals for the practice to completion (report/result received and patient notified)
9. Perform lab draws, EKG’s and administer injections.
10. Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician
11. Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
12. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
13. Triage for urgency and process messages from patients and front office staff to physicians
14. Provide response to patient inquiry and concerns with attention to confidentiality
15. Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)
16. Keep patients in waiting area informed of any unusual delays in physicians’ schedule
17. All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, making reminder calls as well as calling no shows
2. Be familiar with and implement all office policies and procedures
3. Attend all office meetings and training sessions
4. Understand and adhere to the professional policies and standards in the Employee Handbook
5. Goodwill ambassador for clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides
6. Provide clinical coverage at other locations when needed

Skills/Knowledge:

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to perform phlebotomy and administer injections
• High School Diploma/Medical Assistant Training preferred
• Medical Assistant certification helpful
• 5+ years' experience preferred
• Knowledge of Health Care Field
• Medical Terminology
• Grammar, spelling and punctuation
• Knowledge of Electronic Health Records

EEO

Location: LECOM Institute for Successful Living, Erie PA
Position Type: Full-Time / Part-Time / Per Diem
Shifts Available: Day, Evening, Night - 8 or 12 hour scheduling options

Are you passionate about making a meaningful difference in the lives of older adults? Do you thrive in a warm, team-focused environment where compassion and clinical excellence go hand-in-hand? If so, we want you on our team!

The LECOM Institute for Successful Living is currently seeking a dedicated and enthusiastic Geriatric Nurse (RN or LPN) to join our growing healthcare family. In this vital role, you'll provide skilled, patient-centered care to our elderly residents—enhancing their quality of life and preserving their dignity every single day.

What You'll Do:

• Deliver top-quality nursing care tailored to geriatric patients' unique needs
• Monitor residents' health and coordinate with physicians and interdisciplinary teams
• Administer medications and treatments accurately and safely
• Foster strong relationships with residents and their families
• Promote a nurturing, respectful, and empowering environment

Qualifications:

• Active RN or LPN license in the state of Pennsylvania
• Previous experience in geriatric or long-term care preferred (but not required—we train the right people!)
• Compassionate, patient, and dedicated to elder care
• Strong communication and critical thinking skills
• Ability to work collaboratively in a fast-paced team environment

Why Join Us?

• Competitive pay and shift differentials
• Comprehensive health, dental, and vision benefits
• Generous PTO and holiday pay
• Ongoing training and professional development
• Supportive leadership and a positive, people-first culture
• A chance to be part of something truly meaningful

Ready to bring your heart to work? Apply today and help us deliver exceptional care to the seniors who depend on us.

The LECOM Institute for Successful Living is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the LECOM Institute for Successful Living

With Erie County’s senior population now approaching one out of four residents, LECOM Health is committed to wellness for this growing age group. LECOM Health offers a full continuum of care from Independent Living and Personal Care apartments to Skilled Nursing Care and Outpatient services including In-Home Care, Home Health, and Hospice under the direction of the LECOM Institute for Successful Living.

Job Summary

We are looking for a reliable Full Time Transportation Assistant to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for transport of patients, residents, or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crew, vehicles or other units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements and skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $70/ month!
• Full Family Medical Insurance is only $320/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Paid time off accruals - vacation and sick
• 6 paid holidays each calendar year
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program
• Up to $200/month towards childcare

The LECOM Institute for Successful Living is an equal opportunity employer.

The LECOM Institute for Successful Living has implemented a BRAND NEW Preferred PRN program aimed at offering one of the most competitive pay rates in our region!

As a Preferred PRN Resident Aide or Med Tech with the LECOM Institute for Successful Living, you will have multiple assisted living facilities in which you can work - all here in the Erie area - along with multiple scheduling options.

Our Preferred PRN Resident Aide pay rate is $16.50/hr and the Preferred PRN Med Tech pay rate is $19.00/hr. Terms and conditions apply. We encourage you to apply for more details.

Full Time positions are also available for those looking for access to employee benefits.

About Us

The Institute for Successful Living provides a comprehensive approach to wellness for adults in northwest Pennsylvania, helping them successfully live life to the fullest no matter their age. A nationally recognized leader in integrated healthcare, LECOM Health offers a full continuum of care including clinical practices, senior services, vaccine services, and more, under the direction of the Institute for Successful Living. We strive to provide the highest-quality patient-centered care while minimizing costs and maximizing patient experiences. Welcome to a health system focused on you.

The LECOM Institute for Successful Living has implemented a BRAND NEW Preferred PRN program aimed at offering one of the most competitive pay rates in our region!

As a Preferred PRN Respiratory Therapist with the LECOM Institute for Successful Living, you will have multiple skilled nursing facilities in which you can work - all here in the Erie area - along with multiple scheduling options.

Our Preferred PRN Respiratory Therapist pay rate is $35.00/hr. Terms and conditions apply. We encourage you to apply for more details.

Full Time positions are also available for those looking for access to employee benefits.

About Us

The Institute for Successful Living provides a comprehensive approach to wellness for adults in northwest Pennsylvania, helping them successfully live life to the fullest no matter their age. A nationally recognized leader in integrated healthcare, LECOM Health offers a full continuum of care including clinical practices, senior services, vaccine services, and more, under the direction of the Institute for Successful Living. We strive to provide the highest-quality patient-centered care while minimizing costs and maximizing patient experiences. Welcome to a health system focused on you.

Job Summary:

The radiology manager oversees the daily functioning of the radiology department, being certain to foster and promote a cohesive work environment.  The manager oversees the staff operation of imaging equipment, evaluates the day-to-day work of staff, provides coaching, monitors performance, and constructively influences staff morale.  The manager is to monitor the status of equipment, equipment repairs and preventative maintenance, gather data on equipment malfunction and associated downtime and documents its effects on patient care.

Characteristic job tasks and responsibilities:

• Oversight of the daily work of the department staff.
• Ensuring the quality of the images produces by assessing, coaching and, if necessary, correcting the performance of the radiologic technologists.
• Monitoring the operational status of department equipment.
• Contacting the appropriate equipment service personnel when needed.
• Managing the recording of work hours and submission of payroll.
• Orienting new hires.
• Reviewing and correcting the charges entered for imaging studies.
• Coordinating teleradiology coverage as needed.
• Coordinating MRI services.
• Conducting QI projects.
• Performing patient studies as necessary.
• Scheduling patients and covering the department front desk if needed.
• Complete annual employee evaluations.
• Review applications for employment and interview applicants.
• Prepare the annual departmental budget.
• Evaluative new equipment or equipment upgrades.
• Respond to incident reports.
• Address employee concerns.
• Monitor the status of equipment maintenance agreements.
• Attend required hospital meetings.

LECOM Health’s full-time employees enjoy the availability of an industry leading benefits package along with competitive wages. Enhanced benefits include Highmark Blue Cross / Blue Shield health insurance starting at only $70 a month! Life Insurance and AD&D Insurance is provided to all full-time employees at no cost. The health system also offers an excellent 403(b) retirement plan to qualified employees.

LECOM Medical Center and Behavioral Health Pavilion is a fully accredited healthcare facility dedicated to providing high-quality medical and behavioral health services. As the Erie region's leader in behavioral health care, we are committed to meeting the needs of our community through comprehensive inpatient and outpatient services.

SUMMARY: Responsible for duties and processes related to medical record retrieval, assembly, maintenance and processing. Responsible for scanning, analyzing and release of information in accordance with organizational timelines/policies and state/federal regulations. The HIM Technician safeguards and protects patient’s right to privacy and maintains confidentiality.

DUTIES AND RESPONSIBILITIES:

1. Assembles charts of all discharged inpatient and outpatient in the prescribed fashion, making sure that each page carries the patient’s name and medical record number. Following the established order of assemble and filing protocol as referenced by facility policy and procedure; completes scanning of all records. After scanning, verify all documents are completed and proper form ID’s are applied.

2. Ensures records are complete and properly stored and/or organized before filing or archiving.

3. When directed, prepares records for purging and/or shredding and may participate in medical record destruction with direct supervision.

4. Examines medical records for current and discharged patients for completeness. Medical records are analyzed for deficiencies as defined by state and federal medical record requirements, and hospital policies. Deficiencies are tagged for completion and entered into the EMR.

5. Responsible for verifying the removal of deficiencies once completed by provider.

6. Tracks unaddressed chart delinquencies, sending notifications to applicable parties at designated points in time as specified by departmental policy.

7. Processes subpoenas, court orders, legal requests and other non-routine requests for information in addition to routine requests.

8. Answers telephones promptly and courteously. Routes calls, takes messages, and provides routine information to customers as appropriate.

9. Communicates cooperatively and constructively with physicians, patients, guests, and members of the healthcare team to ensure accurate and timely completion of processes and continuity of services.

10. Responsible for safeguarding patient records and protecting patients’ right to privacy by ensuring compliance with HIPAA standards and maintaining confidentiality in all phases of work.

11. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

12. Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Education: High school or equivalent

Minimum Experience:

· 1-3 years of office experience required

· Knowledge of the medical record format, physiology and disease process, and understanding of medical terminology preferred. If no experience, strong interest in learning.

Come grow with us!!

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring a Full Time Social Service Case Manager.

Job Summary

The Case Manager/Medical Social Worker is responsible for performing case management, utilization review, quality assurance, and discharge planning.

Responsibilities specific to Case Management includes assessment, identification of specific needs, and social service intervention while in the acute setting. Awareness of services available to patients and their families are an important part of this assessment.

Responsibilities specific to Utilization Review include performing admission and concurrent review, and at times retro-review of all in-patients conforming to Medicare, Medicaid, and/or other Third Party Payer requirements. These review processes may be applicable also to Contracted Managed Care members who are patients in the acute/ extended care units of the hospital. Issuance of non-coverage letters at time of discharge to the acute/extended care patient is also considered part of the discharge planning process as specified by contracted Health Plans.

Responsibilities specific to Quality Assurance include performing surveillance and data collection as directed for trend recognition and development of effective actions/plans.

Education Requirements: Bachelor’s Degree in Social Work Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/ cerebrovascular disease.

Minimum Experience: 2 years clinical experience - preferred

LECOM Health Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently seeking a Part -Time IRU LPN (approximately 24 hours per week) to join our growing hospital.

Our Inpatient Rehab Unit LPNs provide professional nursing care under supervision for assigned patients according to established standards and practices.

DUTIES AND RESPONSIBILITIES:

1. Maintains established departmental policies and procedures, quality assessment program, safety, environmental and infection control standards.

2. Cooperates with other personnel to achieve department objectives and maintain good employee relations.

3. Monitors medical condition of patients and reports changes to appropriate personnel.

4. Performs basic nursing procedures including application of simple dressings, administration of medications, and general rehabilitation nursing care.

5. Prepares, hangs, monitors and discontinues I.V. fluids.

6. Demonstrates sensitivity to patient’s comfort and privacy and expresses interest in their progress.

7. Monitors emotional stability of patients and reports changes to physician or charge nurse.

8. Assists physicians with examinations, procedures and other processes related to direct patient care.

9. Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards.

10. Ensures an adequate stock of supplies and proper functioning of equipment.

11. Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and workshops as required.

12. Performs other related duties as assigned or requested.

QUALIFICATIONS:

Minimum Education: Post High School Vocational/Specialized Training

Minimum Experience: Sufficient previous clinical experience in area of assignment

Req. Certification/Registration: Current PA LPN license and CPR certification

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, or crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell.

The employee must regularly lift and/or move more than 100 pounds. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is looking for a 1st Shift Plant Ops Specialist II during first shift.

Qualifications

This is the second level Plant Operations Specialist position. Employees at this level are expected to skilled in electrical, plumbing, HVAC, and carpentry trades, and be capable of performing repairs, improvements and preventative maintenance processes independently.

Qualifications

· Valid Driver’s License

· High School Graduate or GED

· Ability to follow written and verbal instructions

· One year of institutional maintenance preferred

Duties and Responsibilities

1. Perform all duties of the Plant Operations Specialist I as well as the duties listed below.

2. Conducts troubleshooting techniques to determine the cause of equipment and system failures.

3. Monitors, repairs, installs, and adjusts all types of specialized hospital equipment and systems, such as oxygen systems, vacuum systems, medical gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment gases and related systems, projectors, fire life safety systems, lights and other types of medical systems and equipment.

• Services air conditioning, refrigeration, dishwashers, air compressors, fans, pumps, motors, garbage disposals, heating and ventilation systems and devices, boilers, and associated equipment.

5. Performs preventive maintenance & make repairs to heating, ventilating and air handling equipment according to instructions

6. Perform carpentry work including framing walls, hanging and finishing drywall, leveling floors and installing floor tile, installing suspended ceilings, repairing and adjusting doors so that they operate and latch properly.

7. Troubleshooting electrical circuits, replacing and installing electrical devices, and diagnosing and repairing electrical equipment.

8. Performing plumbing repairs and installations.

9. Must be able to read and understand manufacturer’s publications and construction drawings in performance of duties.

10. Perform Fire Drills and other emergency management processes in accordance with hospital policies.

11. Conduct snow removal activities using a shovel, snow blower, and plow truck.

12. Perform and document preventative maintenance processes

13. Complete maintenance work orders in a timely manner and document the work properly.

14. Maintain a clean professional appearance.

15. Operate tools and equipment in a safe manner, including but not limited to Powered and non-powered hand tools, gas powered equipment like snow blowers, lawn mowers and string trimmers, air compressors, drain augers, trucks, vans, ladders, scaffolds, etc. …

16. Performs hospital rounds according to schedule and policy. Correct unsafe conditions in work area and report unsafe conditions to supervisor.

17. DON and DOFF appropriate PPE as advised to protect the employee from potentially harmful conditions.

18. Keeps facilities clean in appearance.

19. Performs other related duties as required

Other Duties as Assigned

Other duties can include:

1. Working at other LECOM facilities, including residential properties.

2. Filling in other roles when the hospital has urgent needs due to absences, disaster response, or safety issues that might arise.

3. Working other shifts temporarily to complete tasks that cannot be done during typical work hours.

4. Any other duties related to meeting the mission and goals of the hospital or Plant Operations.