Job Archives

Full Time, Per Diem
Erie, PA
Posted 4 months ago

For consideration of open positions at  LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeking 1 FT NIGHT RN, (SHIFTS MAY VARY) for our Detox Department. $7,800 Sign on Bonus with 2 years or more experience $6,500 Sign on Bonus with less than 2 years of experience REQUIRED: The Detox staff nurse is a Registered Nurse who provides a high standard of care through thorough assessment, planning, implementing, and evaluation of all patients under their care. Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at  LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application....

Full Time
Erie, PA, Millcreek
Posted 4 months ago

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring an Emergency Room Technician, PRN and FT36 NIGHTS, 7p-0730a.

Required:

  • Primary responsibility will be to triage patients as they present to the ER and report of such patients to RN and/or ER physician.
  • Assists the nurse in tasks requiring less technical skills.
  • Adhere to Hospital and Emergency Room policies.
  • Will restock, reorder supplies.
  • Assure a clean, safe work environment.
  • Offer support to patients and families.
  • Functions as a Unit Clerk and is able to meet emergency situations with composure within scope of procedure.

Education Requirements:

  • Post high school vocational/specialized training
  • Current Emergency Medical Technician certificate or EMT required.
  • CPR
  • Basic Telemetry Course credentialing within 1 year of hire
  • Membership of the Stroke team includes mandatory hours of education annually specifically related to diagnosis/assessment and management of acute stroke/cerebrovascular disease.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring an Emergency Room Technician, PRN and FT36 NIGHTS, 7p-0730a. Required: Primary responsibility ...

Full Time, Part Time
Millcreek
Posted 4 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is looking for NIGHT (7P-0730A) Licensed Practical Nurses to join our Behavioral Health Team.

$10,000 Sign on Bonus for 2 or more years 

$7,500 Sign on Bonus for less than 2 years  

REQUIRED: Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Identify and participate in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care. Participate in the QA/QI process to ensure positive patient outcomes and evaluation of nursing care. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

 

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring a Full Time IT Systems Administrator position.

SUMMARY: Coordinates, implements and supports all network and hardware facilities to meet the needs of system users, and hospital administration associated with LECOM Health System’s solutions. Responsible for technical PACS administration.

DUTIES AND RESPONSIBILITIES:

· Responsible in assisting with the configuration, installation, maintenance, and support of servers, workstations, and peripheral equipment.

· Responsible in assisting with the configuration, installation, maintenance, and support of network devices and services, including WAN and LAN connectivity, routers, and firewalls.

· Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

· Create and maintain meaningful documentation of all information systems.

· Responsible in assisting with the development and training of others in the I.T. Department.

· Evaluate proposed solutions, review options and make recommendations. Ensure the design and integration of proposed systems, software, and hardware solutions leads to efficiency/workflow, patient safety and all security standards.

· Responsible in assisting in vulnerability management and remediation.

· Responsible for capacity, storage planning, and database performance.

· Provide tier 3 level support for service requests, change requests, incident response, and problem handling.

· Works with third-party vendors for upgrade maintenance and problem resolution.

· Develops training and continuing education programs for I.T. staff and systems users to support and utilize newly developed, modified, enhanced or converted systems.

· Studies existing information processing to evaluate effectiveness and proposes new systems to improve efficiency/workflow and patient safety.

· Assist IT Director in managing and completing I.T. Department projects.

· Adheres to all standards, policies, protocols, processes and procedures as defined by the I.T. Department.

· Participates in the department on-call rotation. Responsible for receiving, resolving or reporting issues to the parties responsible to resolve any issue during the rotation according to the I.T. on-call policy and procedure.

· Provides emergency or backup on-call assistance in the event of systems failure or scheduled maintenance.

· Performs other related duties as assigned by authorized personnel or as may be required to meet emergency situations.

QUALIFICATIONS:

Minimum Education: Bachelor’s Degree in Computer Science, MIS, or a related degree, with relevant healthcare I.T. experience.

Minimum Experience: Three years recent experience in network and hardware support, or an associated degree in computer technology and five years experience in network and technical implementations and support.

Minimum Skills: Broad knowledge of systems administration and management, network operating systems, network hardware, software, telecommunications systems and services and backup procedures.

Experience with system planning, development and management of systems which include enterprise directories, email and Internet services. Ability to read, analyze and interpret technical documentation. Ability to carry out instructions furnished in written, oral or diagram form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to lift 0-50 lbs; reach; stand; walk; bend; move/push 0-50 lbs. The employee is frequently required to sit for 6 hours or more.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skill required of personnel so classified. I have read the job description and fully understand the requirements set forth therein. I hereby accept the position and agree to abide by the requirements set forth, and will perform all duties and responsibilities to the best of my ability.

Job Type: Full-time

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring a Full Time IT Systems Administrator position. SUMMARY: Coordinates, implements and supports all...

Full Time
Erie, PA, Millcreek
Posted 4 months ago

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeing a Full Time DAY Registered Nurse (7a-730p)

$10,000 Sign on Bonus with 2 years or more experience
$7,500 Sign on Bonus with less than 2 years of experience

REQUIRED: The Emergency Room staff nurse is a Registered Nurse who provides a high standard of care through thorough assessment, planning, implementing, and evaluation of all patients under their care. Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients. Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions. Participate in patient care planning by communicating patient information to members of the treatment team. Provide patient education and guidance to address patient problems through admission to discharge. Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer is seeing a Full Time DAY Registered Nurse (7a-730p) $10,000 Sign on Bonus with 2 years or more experience $7,500 Sig...

Full Time
Millcreek
Posted 4 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an EEOC Employer is looking to add a Billing Specialist to our Team.

SUMMARY:

Self-starter; excellent time manager, and highly organized team focused individual with the ability to follow direction with minimal oversight, solve problems and communicate effectively with both internal and external customers and insurance payers within tight deadlines.

DUTIES AND RESPONSIBILITIES:

  • Prepare, review, and transmit facility and professional claims using billing software and clearinghouse, including electronic and paper claim processing within payer filing limits.
  • Ensure rejected claims are reviewed, corrected, and reprocessed timely.
  • Follow up on unpaid claims and contact payers on various issues within standard billing cycle timeframe.
  • Review payments for accuracy; be able to spot check for 100% reimbursement on charges, and excessively low payment.
  • Identify and bill secondary or tertiary insurance payers as appropriate.
  • Answers all patients, providers, or insurance telephone inquiries pertaining to assigned accounts and work to resolve them effectively.
  • Timely follow up on insurance claim denials, exceptions or exclusions.
  • Stays informed on local regulations and changes in billing requirements.
  • Make necessary arrangements for medical record requests, completion of additional information requests, appeals, etc. as requested by insurance companies.
  • Regularly meet with Patient Accounting Leader to discuss and resolve reimbursement issues or billing obstacles.
  • Regularly attend department huddles and meetings.
  • Perform additional duties as requested.

Minimum Education:

Minimum of associate degree required.

Minimum Experience:

Minimum of one to three years of experience in medical or hospital billing, hospital billing preferred.

Minimum Skills:

  • Demonstrate reliability and a sense of urgency in completing tasks quickly and in a timely manner.
  • Excellent customer service skills. Conceptual understanding of financial record keeping and medical billing procedures.
  • Competent use of computer systems, software (including Microsoft Office), and 10 key calculators.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time
Millcreek
Posted 4 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is looking for multiple Registered Nurses to join our Behavioral Health Team. $15,000 Sign on Bonus with 2 years or more experience $10,000 Sign on Bonus with less than 2 years of experience

REQUIRED: 

  • Provide patient care and medication administration utilizing nursing principles while attending to the responsibilities and needs of assigned patients.
  • Utilize established standards of care and unit policies and procedures when making clinically appropriate decisions.
  • Participate in patient care planning by communicating patient information to members of the treatment team.
  • Provide patient education and guidance to address patient problems through admission to discharge.
  • Demonstrate professional behavior and interactions at all times with patients, family members, other professionals and staff.

PREFERRED: 

  • General understanding of Non-Violent Crisis Intervention techniques.
  • Familiarity with the use and administration of psychotropic medications.
  • Familiarity with admission/discharge planning and community resources.
  • Familiarity with compliance policies and procedures.  

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street, Erie PA 16509
Company Name:Millcreek community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time
Millcreek
Posted 4 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring full-time Observation Techs to join our Behavioral Health Team. REQUIRED: Under the supervision of a RN, provides close observation of patients. Assists in the provision of a safe and clean environment. Is vigilant in the protection of the patient from self harm or falls. Maintains on-going observations of patients and documents this observation at least every five minutes. Verifies that each patient is breathing and not engaging in any harmful acts. Immediately alerts proximate staff of any attempt of self harm or emergency situation while intervening to prevent harmful occurrence.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion please download* and complete the pre-hire forms, and then continue to fill out this general application. *Y...

Full Time
Erie, PA
Posted 4 months ago

An Activity Aide will assist in organizing, directing and carrying out programs and activities which cover spiritual development, recreation, diversion, intellectual, and educational development for residents as an integral part of resident centered care.

JOB TASKS AND RESPONSIBILITIES:

  • Knowledge, skills, attitude, and energy to consistently provide resident centered care.
  • Organizes and directs or carries out a program of activities which will provide entertainment, intercommunication, relaxation, opportunity to express creative talent and fulfill basic psychological, social and spiritual needs for all the residents, subject to individual restrictions, limitations, and interests.
  • Encourages hobbies and craft activities. Provides craft materials and supplies, instructs and supervises residents during craft activities, and complies with safety regulations and policies.
  • Encourages social communication among residents through group activities and recreation.
  • Helps in planning parties, provides games and encourages residents to assist in the planning.
  • Encourages residents to participate in religious activities to fulfill their spiritual needs.
  • Encourages intellectual/educational development through literature, lectures and cultural events.
  • Provides reading material and CDs, tapes and digital books for the blind.
  • Assist in recording of residents’ activities. Assists in admissions, evaluations and MDS process. Writes progress notes as needed.
  • Must perform as a Universal Worker being cross-trained in housekeeping, dietary, and personal care functions.
  • Must be flexible to accept other duties as needed or assigned by the resident or institution.
  • Performs other duties as assigned by supervisor or management.

MINIMUM QUALIFICATIONS:

  • High School Diploma, GED, or equivalent is preferred
  • Previous customer service or personal care experience is preferred
  • Must be willing to undergo a pre-employment physical and criminal background check

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

  • Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
  • Full Family Medical Insurance is only $270/month!
  • Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hosptial.
  • 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
  • Paid time off accruals - vacation and sick
  • 6 paid holidays each calendar year
  • Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
  • Employee referral program
  • Employee appreciation/recognition events
  • Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center
  • Up to $200/month towards childcare

The LECOM Institute for Successful Living is an Equal Opportunity Employer

Job Features

Job CategoryLECOM Institute for Successful Living

An Activity Aide will assist in organizing, directing and carrying out programs and activities which cover spiritual development, recreation, diversion, intellectual, and educational development for r...

Full Time
Erie, PA
Posted 4 months ago

The LECOM Institute for Successful Living, is seeking a Full Time 2nd Shift CNA and/or Med Tech to work varying shifts in our independent living, apartment style, personal care facility - LECOM at Elmwood Gardens, located at 2628 Elmwood Ave.

Summary:

Personal Care Aides are responsible to provide personal care including but not limited to bathing, shampooing, oral hygiene, shaving, dressing, laundry, kitchen help, and serving meals.

May include Medication Pass duties, once certified.

*LECOM may offer Med Tech training to qualified candidates.

Qualifications Include:

  • Must possess a High School Diploma or GED.
  • Must maintain current certifications in CPR and First Aid.
  • Previous Healthcare experience preferred.
  • Medication Pass Certification is a plus.

LECOM’s full time employees enjoy the availability of an industry leading benefits package, which includes:

  • Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
  • Full Family Medical Insurance is only $270/month!
  • Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
  • 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service
  • Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
  • Paid time off accruals - vacation and sick
  • 6 Paid holidays each calendar year
  • Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
  • Employee referral program
  • Employee appreciation/recognition events
  • Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center
  • Up to $200/month for Child Care costs

The LECOM Institute for Successful Living is an Equal Opportunity Employer.

Job Features

Job CategoryLECOM Institute for Successful Living

The LECOM Institute for Successful Living, is seeking a Full Time 2nd Shift CNA and/or Med Tech to work varying shifts in our independent living, apartment style, personal care facility – LECOM ...

Per Diem
Corry
Posted 4 months ago

Job Summary:

The Occupational Therapist is responsible for evaluation, planning, directing and administering occupational therapy modalities of treatment as prescribed by a licensed physician in an effort to restore function and prevent disability following injury, disease or physical disability.

Characteristic Job Tasks and Responsibilities:                           

  • Review physician orders, patient‘s condition and medical records to determine occupational therapy treatment required.
  • Plan and implement written treatment programs based on evaluations and patient data.
  • Test and measure patient’s development, sensory perception, and functional capacity.
  • Assess and implement treatment based on level of function and learning needs.
  • Identify and evaluate the effects of treatment at various stages of rehabilitation and adjust the treatment to achieve the maximum benefit for the patient.
  • Be involved with family education activities that promote community living and well-being.
  • Educate the patient and/or caregivers to enhance functional independence.
  • Record treatment, response, and progress in the electronic medical record.
  • Adhere to all HIPPA procedures and guidelines in accordance with LECOM Health’s standard of excellence.
  • Direct work activities of assistants.
  • Meets the patient's goals and needs and provides quality care by assessing and interpreting evaluations and test results; determining occupational therapy treatment plans in consultation with physicians or by prescription.
  • Assures continuation of therapeutic plan following discharge by designing home exercise programs; instructing patients, families, and caregivers in home exercise programs; recommending and/or providing assistive equipment; recommending outpatient or home health follow-up programs.
  • Documents patient care services by charting in patient and department records.
  • Maintains patient confidence and protects hospital operations by keeping information confidential.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Protects patients and employees by adhering to infection-control policies and protocols.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.
  • Maintains open communication with Director Of Rehabilitation regarding scheduling and changes
  • Attends required hospital meetings.
  • Performs other duties as requested by Supervisor.

Job Features

Job CategoryCorry Memorial Hospital

Job Summary: The Occupational Therapist is responsible for evaluation, planning, directing and administering occupational therapy modalities of treatment as prescribed by a licensed physician in an ef...

The LECOM Institute for Successful Living, is accepting resumes for a Full Time Speech and Language Pathologist to work at one of our skilled nursing facilities - LECOM at Village Square, located at 149 W 22nd St.

We are experiencing an increased demand for our therapy services. This position will require that care to patients be provided in accordance with the physician’s orders on an as needed basis.

MINIMUM QUALIFICATIONS:
Education and experience equivalent to:

  • Must be licensed SLP in Pennsylvania
  • Must have at least one year of institutional experience
  • The education and experience requirements for a Certificate of Clinical Competence in the appropriate area granted by the American Speech and Hearing Association or
  • The educational requirements for certification and is in the process of accumulating the supervised experience required for certification.
  • A Master’s degree in speech-language pathology preferred.
  • A member of the American-Speech Language and Hearing Association preferred.
  • Must have current CPR certification.
  • Must have a valid Driver's License, reliable vehicle, and proof of valid auto insurance.

Benefits:

LECOM offers a competitive compensation package and a comprehensive benefits program, including:

  • Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
  • Full Family Medical Insurance is only $270/month!
  • Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
  • Dental and Vision insurance
  • 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
  • Generous paid time off accruals - vacation and sick time
  • 6 paid holidays each year
  • Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
  • Employee referral program
  • Employee appreciation/recognition events
  • Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center
  • Up to $200/month towards child care expenses.

The LECOM Institute for Successful Living is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

The LECOM Institute for Successful Living thanks all applicants for their interest, but only those selected for an interview will be contacted.

Job Features

Job CategoryLECOM Institute for Successful Living

The LECOM Institute for Successful Living, is accepting resumes for a Full Time Speech and Language Pathologist to work at one of our skilled nursing facilities – LECOM at Village Square, locate...

Full Time
Millcreek
Posted 6 months ago

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring Full-Time Radiologist to join our healthcare team. The Radiologist will examine and diagnose disorders and diseases using x-rays and radioactive materials and may also treat patients. Performs and interprets the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission tomography (PET), nuclear cardiology treadmill studies, mammography, and ultrasound. Reviews and transmits images and information using picture archiving and communications systems. Communicates examination results and diagnostic information to referring physicians.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the ...

Full Time
Millcreek
Posted 6 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

LECOM Institute of Behavioral Health Outpatient is seeking an enthusiastic professional to join our growing outpatient clinic. Full-time 1st shift. SUMMARY: The BH Clinic Scheduler has an overall responsibility of maximizing accessibility to the clinic by managing the schedules of providers and ensuring patients are seen within recommended clinical timeframes designated by prescribing physicians and CRNPs. The position facilitates timely checkout from the practice and providers superb customer service with patients, caregivers, and collaborating professionals.

MAIN DUTIES AND RESPONSIBILITIES:

  • Customer Service
  • Respond to incoming clinic calls and messages about scheduling in a professional and courteous manner.
  • Clear voicemails at least three times per day and maintain log of time to resolve all scheduling-related messages.
  • Assist callers of the clinic with general information about the LIBH practice.
  • Protect patients’ rights by maintaining confidentiality of personal and financial information.
  • Facilitate efficient and attentive check-out process.
  • Notify Clinic Director of urgent patient needs, complaints, and/or safety issues.
  • Fulfill receptionist duties during breaks and/or reception staff time off. Scheduling
  • Oversight and ownership of medication management and Resident therapy schedule to assure all scheduling parameters are being monitored, schedules are correct, and patients are scheduled in accordance with time frames outlined by providers.
  • Maintain updated information on provider schedules ensuring patients are scheduled properly (by age, insurance, capacity, etc.).
  • Distinguish the priority of patients’ needs to determine when an immediate slot should be found and offered.
  • Assist providers and patient callers with scheduling and rescheduling appointments.
  • Proactively coordinate with Clinic Director and team to ensure psychiatric time is fully utilized.
  • Maintain a backfill strategy/list for each provider.
  • Monitor and document all missed appointments.
  • Contact all patients that cancelled or did not show to their appointment to reschedule and document attempts in patient chart.
  • Resolve scheduling conflicts as they occur.
  • Process and monitor provider PTO and CME requests, as well as the Resident post call calendar, and schedule blocks needed for meetings.
  • Liaise and coordinate with Clinic Director, Medical Director, and/or Clinic Operations team about provider schedules, change requests, schedule strategy.
  • Electronic Health Record Documentation
  • Utilize electronic health record to message staff regarding patient scheduling needs/requests.
  • Document in patient chart about specific patient needs, pertinent updates, etc. at the time of scheduling/rescheduling.
  • Coordinate with receptionists to reconcile daily encounters when conducting day end review. Clerical · Maintain logs of required data as needed.
  • Submit routine reports as requested by Clinic Director, Medical Associates of Erie (MAE) and/or MCH.

OTHER DUTIES

  • Personally adhere to LECOM Health’s mission, vision, philosophy, guiding principles and core values.
  • Maintain patient confidentiality as required by the MCH policies and HIPAA.
  • Understand and adhere to the professional policies and standards in the MCH Employee Handbook.
  • Act as a goodwill ambassador for the clinic, the hospital and LECOM Health by promoting awareness to the patient of all physicians and services LECOM Health provides.
  • Attend staff meetings, required supervision meetings, and any/all other relevant meetings.
  • Provide coverage at other locations and other roles when needed.
  • Pursue professional development opportunities, both individually and as deemed appropriate by supervisor.
  • All other duties as assigned.

SKILLS/KNOWLEDGE

  • Required o High school diploma or equivalent o Front desk and/or customer service experience. 
  • Preferred o Scheduling experience. o Formal clerical or secretarial skills training program outside of high school.
  • Behavioral health experience helpful, but not required.
  • Demonstrates sensitivity in relating to and working with persons of varying backgrounds, strengths, aptitudes, and abilities.
  • Excellent interpersonal skills.
  • Ability to multi-task
  • Ability to organize his or her time to ensure maximum efficiency in clinic operations in the allotted working day.
  • Presents self in a professional manner; contributes to positive work environment.
  • Knowledge of clinic services and medical terminology.
  • Telephone etiquette/customer service skills and proficient in Word/Excel. Additional Requirements:
  • Provide current Act 33/34 and FBI clearances upon hire.
  • Provide and/or complete Mandated Reporter training.
  • Complete crisis de-escalation management and training.
  • Must have valid current insurance coverage and reliable transportation.
  • Remains in compliance with annual training plan requirements.
  • Adheres to practice dress code.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Frequent standing/walking/sitting.
  • Frequent use of the phone system.
  • Occasionally lifting or items of light to medium weight (up to 25 lbs).
  • Occasional reaching, stooping, bending, kneeling, crouching. 
  • Primarily medical office space, subject to many interruptions.
  • Interactions with members of the public.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skill required of personnel so classified.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:4740 Peach St, Erie, PA 16509
Company Name:LIBH

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...

Full Time, Per Diem
Erie, PA
Posted 6 months ago

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

 LECOM Medical Center and Behavioral Health Pavilion, an Equal Opportunity Employer, is currently hiring MULTIPLE 7p-730a RNs and a WE36 0700a-730p RN on our Med-Surg unit.

SIGN ON BONUS $20,000

TOTAL: PAY OUT AFTER 90 DAYS, 180 DAYS AND ONE YEAR OF EMPLOYMENT.

REQUIRED: 

  • Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards
  • Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
  • Cooperates with other personnel to achieve department objectives and maintain good employee relations, interdepartmental objectives, and infection control policies.
  • Cleans and prepares rooms between procedures and after terminal cleaning.
  • Monitors and restocks supplies.
  • Monitors medical condition of patients and reports changes to appropriate personnel.
  • Demonstrates sensitivity to patient’s comfort and privacy and expresses interest in their progress.
  • Monitors emotional stability of patients and reports changes to physician or charge nurse.
  • Assists physicians with examinations, procedures and other processes related to direct patient care.
  • Performs basic nursing procedures including thermal applications, non-sterile soaks, and application of simple dressings, perennial care, and urine tests.
  • Prepares, hangs, monitors and discontinues I.V. fluids.

Job Features

Job CategoryLECOM Medical Center and Behavioral Health Pavilion
Location:5515 Peach Street Erie, PA 16509
Company Name:Millcreek Community Hospital

For consideration of open positions at LECOM Medical Center and Behavioral Health Pavilion, please download* and complete the pre-hire forms, and then continue to fill out this general application. *...