Medical Associates of Erie is seeking a full time Clinic Assistant for a busy Orthopedic Physicians Practice.

SUMMARY: To guarantee that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, caring and consistency, while assisting the physician in patient care and education

Main Duties and Responsibilities:

Assist in patient care in the exam room as directed by physician

Perform clinical procedures under supervision of physician

Escort patients to exam rooms, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record

Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed authorizations

Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit. Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record. (pre-visit planning/chart prep)

Schedule tests, surgical procedures and coordinate referrals to provide continuous care for patients

Obtain all necessary authorizations as mandated by patient’s insurance

Track referrals for the practice to completion (report/result received and patient notified)

Perform lab draws, EKG’s and administer injections.

Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician

Keep exam rooms and medication storage room stocked with adequate medical supplies, maintain instruments, prepare sterilization as required

Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls

Triage for urgency and process messages from patients and front office staff to physicians

Provide response to patient inquiry and concerns with attention to confidentiality

Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)

Keep patients in waiting area informed of any unusual delays in physicians’ schedule

All other duties as assigned

Skills/Knowledge:

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to perform phlebotomy and administer injections
• High School Diploma/Medical Assistant Training preferred
• Medical Assistant certification helpful
• Knowledge of Health Care Field
• Medical Terminology
• Grammar, spelling and punctuation
• Knowledge of Electronic Health Records

Enhanced benefits include Highmark Blue Cross/Blue Shield Health Insurance starting at only $55 a month. Life insurance and AD & D insurance provided to full time employees at no cost. The health system also offers an excellent 403b retirement plan to all qualified employees.

EEO/AA/M/F/Vets/Disabled