Millcreek Community Hospital, an EEOC employee, is searching for a PRN Switchboard/ front desk operator position. This position is required to have Weekend availability and Holiday coverage. This position needs availability on all shifts.

Summary: The Switchboard Operator is responsible to answer, screen and route all incoming calls; relay incoming, outgoing, and interoffice calls appropriately; receive and respond to emergency calls, monitor alarms and respond according to prescribed procedures. The operator will provide excellent customer service seeking to meet customer needs, expectations, and demands quickly and effectively. The operator must work efficiently and professionally in a fast paced, sometimes stressful work environment.

Duties and Responsibilities:

Confidently utilize the Telephone System to answer, connect, and transfer calls.

Respond efficiently and calmly to all hospital emergency calls (such as fire alarms, and emergency codes) by notifying appropriate personnel, and overhead paging, following established procedures.

Provide information to callers, visitors and Health System staff within the limits of HIPAA.

Speak clearly, politely and respectfully to patients, visitors, and Health System staff when conveying information using correct grammar.

Remain calm and professional when dealing with difficult situations; receiving complaints and taking action to remedy the complaint; and treating the customer with respect.

Contact physicians and other Hospital personnel as appropriate according to established procedures.

Expedite calls by using cell phones, voice paging as required.

Complete tasks as assigned by the Team Leader.

Perform other related duties as requested.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring full-time Observation Techs to join our Behavioral Health Team. REQUIRED: Under the supervision of a RN, provides close observation of patients. Assists in the provision of a safe and clean environment. Is vigilant in the protection of the patient from self harm or falls. Maintains on-going observations of patients and documents this observation at least every five minutes. Verifies that each patient is breathing and not engaging in any harmful acts. Immediately alerts proximate staff of any attempt of self harm or emergency situation while intervening to prevent harmful occurrence.

The LECOM Institute for Successful Living is currently seeking Full Time Licensed Practical Nurses (LPN) for one of our Personal Care Homes in Erie, PA - Parkside at Glenwood.

We have recently increased our starting pay rates for LPNs and now offer one of the most competitive starting pay rates in the area. There's never been a better time to join our growing team!!! Available positions are located in Erie, PA.

Submit your resume or contact us directly at 814-868-3435 to find out more about our new pay rates!

*Recent LPN graduates are encouraged to apply, as training is provided.*

SUMMARY:

The Licensed Practical Nurse combines nursing knowledge and skills to administer medications, provide treatments, perform general nursing duties, and supervisory support to the Personal Care Aides and Med Techs while operating in a resident centered environment.

QUALIFICATIONS:

• Must be licensed as a practical nurse in Pennsylvania or have a graduate nurse license.
• Must obtain and/or maintain current certifications in CPR and First Aid.

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Paid time off accruals - vacation and sick
• 6 paid holidays each calendar year
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program
• Up to $200/month for Childcare costs

TUITION REIMBURSEMENT:

The RN and LPN Tuition Reimbursement Program was created to assist LECOM Health employees by offsetting a portion of their educational expenses. Registered Nurses or Licensed Practical Nurses may be eligible for tuition reimbursement up to a maximum of $22,000.*

The LECOM Institute for Successful Living is an equal opportunity employer.

*The Tuition Reimbursement Program is a taxable benefit. LECOM Health reserves the right to modify or terminate this program, in whole or in part, in such manner as it shall determine, either alone or in conjunction with other programs of LECOM. Modification or termination may be made by the company for any reason, including but not limited to modifications under the Internal Revenue Code or to comply with applicable state or federal law.

About the LECOM Institute for Successful Living

With Erie County’s senior population now approaching one out of four residents, LECOM Health is committed to wellness for this growing age group. LECOM Health offers a full continuum of care from Independent Living and Personal Care apartments to Skilled Nursing Care and Outpatient services including In-Home Care, Home Health, and Hospice under the direction of the LECOM Institute for Successful Living.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently searching for a FT 1st/2nd shift split Behavioral Health Group Tech.

Provides assistance in meeting the daily living needs of patients within the therapeutic setting. Facilitates group therapies and activities as outlined by unit schedule. Directs patient activities designed to improve biopsychosocial functioning.

Duties and Responsibilities include but are not limited to:

1. Participates as a member of a multidisciplinary team attending to the individualized needs of each patient thought therapeutic support and programming.

2. Understanding and ability to demonstrate competence with basic psychiatric diagnosis and appropriate therapeutic interventions.

3. Creates, organizes, and facilitates group activities and group therapies as outlined by unit schedules.

4. Participants in monitoring a safe and therapeutic environment.

5. Provides daily living skills training to identified patients within the therapeutic setting.

6. Documents patient behaviors, deviations, and therapeutic programming participation in medical record.

7. Participates as part of the interdisciplinary treatment team, assists with the development of treatment plans and updates.

8. Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.

9. Maintains professional boundaries at all times with patients, their loved ones and staff members.

10. Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.

11. Executes other duties as assigned by authorized personnel.

QUALIFICATIONS:

Education Requirements: Masters Degree Preferred.

Bachelor’s degree required in Recreational Therapy, Occupational Therapy, Music Therapy or other related field

*Documented employment working within the field of psychology in a similar capacity for 4 or more years may be considered if educational requirement is not met.

Minimum Experience: A minimum of one year of experience in behavioral healthcare setting.

English Language Skills: Must be able to read, write and speak the English language in an understandable manner.

Additional Information: This position is full time at 40 hours a week. Group Technicians work 4 days a week at 10 hours a day. Most group techs work one weekend day. Holiday coverage is shared among all group techs.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently searching for a FT LEAD BEHAVIORAL HEALTH TECH, MON, WED & SUN 9A-9:30PM.

DUTIES AND RESPONSIBILITIES:

1. Participates as a member of a multidisciplinary treatment team and provides feedback to Unit Leader and Case Manager.

2. Facilitates daily routine on the unit. These duties include:

a. Ensuring firm adherence to unit schedule

b. Passing meals

c. Providing positive support during academic instruction

d. Following a psycho-education & therapeutic curriculum designed by treatment team to lead & facilitate groups

e. Leading and participating in special activities on the unit

f. Occasionally preparing and leading groups

g. Ongoing monitoring of safety

3. Provides least restrictive intervention to ensure safe and supportive de-escalation of patients experiencing distress

a. Utilizes physical intervention in accordance with training when required to maintain physical safety of patients

4. Adheres to a Trauma Informed Approach

5. Maintains a safe and therapeutic environment and the supervision of the patients.

6. Completes timely and quality documentation, including shift note and

7. Demonstrates professional behavior and interactions at all times with patients, family members, other professionals and staff.

8. Participates in staff training programs designed to improve professional knowledge and skills that will enhance clinical expertise and patient care.

9. Executes various (administrative and organizational) duties as assigned

QUALIFICATIONS:

High School Diploma or equivalent required

B.A./B.S. in psychology or related field preferred

A minimum of one year of experience in behavioral healthcare setting preferred. Experience in residential or partial setting strongly preferred.

Must be able to read, write and speak the English language in an understandable manner.

Must be in good general health and demonstrate emotional stability. Must be able to lift up to and in excess of 25 pounds throughout the workday. Sit, stand, bend, lift and move intermittently during working hours.

REQUIRED CERTIFICATIONS:

1. CPR Certification

2. Therapeutic Holds Training

(*Both to be obtained within 60 days of hire.)

Working Environment: Works in well lighted/ventilated areas. Subject to hostile and emotionally upset residents, family members, etc.

CORE COMPETENCIES IN PSYCHIATRIC SERVICES:

1. Sensitivity to a patient’s emotional, mental, physical needs.

2. Strong written and oral communication skills.

3. Knowledge of therapeutic communication techniques, psychological theory, and interventions

4. Able to perform fundamental nursing skills such as but not limited to vital signs, intake and output, feeding, bathing, toileting, personal hygiene, transfer and ambulatory assistance.

Job Summary:

The Emergency Room (ER) Physician is a highly skilled medical professional responsible for the assessment, diagnosis, and treatment of patients in the emergency department. This position involves working in a fast-paced and high-pressure environment, providing emergent care to individuals with acute illnesses or injuries. ER Physicians collaborate with other healthcare professionals, including nurses, emergency medical technicians (EMTs), and specialists, to ensure the best possible care for patients. 

characteristic job tasks and responsibilities:

Patient Assessment and Diagnosis: 

Perform thorough evaluations of patients presenting with a wide range of medical conditions and emergencies. 

Collect comprehensive medical histories and conduct physical exams. 

Order and interpret diagnostic tests (e.g., lab work, imaging studies, ECG). 

Identify urgent medical needs and prioritize treatments accordingly. 

Emergency Care and Treatment: 

Provide immediate care for life-threatening injuries or conditions (e.g., trauma, heart attacks, strokes). 

Administer medications, intravenous fluids, and other treatments as necessary. 

Perform life-saving procedures, including intubation, defibrillation, and wound care. 

Manage patient stabilization and prepare patients for transfer to appropriate care units or specialists. 

Collaboration and Communication: 

Work closely with emergency department nurses, paramedics, specialists, and support staff. 

Communicate clearly and effectively with patients and their families, explaining diagnoses and treatment plans. 

Coordinate patient care with other healthcare providers, ensuring continuity and effective follow-up. 

Consult with specialists or transfer patients when necessary for specialized care. 

Respond to rapid response emergencies on the acute care unit and throughout the hospital as needed. 

Promotes and maintains good public relations on behalf of the hospital and assists the hospital in attaining goals established regarding patient/employee/physician satisfaction in connection with the delivery of clinical services. Emergency Physicians will be “goodwill ambassadors” of the hospital. 

Emergency Procedures and Interventions: 

Perform emergency procedures, such as chest tube placement, intubation, central line insertion, and fracture reduction. 

Assist in resuscitations (e.g., CPR, trauma management). 

Ensure patient safety and comfort during emergency interventions. 

Documentation and Record Keeping: 

Maintain accurate and complete medical records, including patient histories, clinical findings, treatment plans, and progress notes. 

Ensure compliance with legal and ethical standards in documentation and confidentiality. 

Education and Training: 

Provide guidance and mentorship to junior medical staff, residents, and medical students. 

Participate in ongoing professional development and training to stay current with medical advancements and ER best practices. 

Lead or participate in departmental meetings, case discussions, and quality improvement initiatives. 

Quality Improvement and Patient Safety: 

Adhere to hospital protocols and emergency department standards to ensure high-quality care and patient safety. 

Adhere to all hospital policies and procedures. 

Participate in patient safety initiatives, audits, and performance evaluations. 

Monitor and reduce risks related to patient care, reporting incidents as necessary. 

Cooperates with the hospital in implementing new procedures, controls, and systems to promote and facilitate quality, cost controls, reimbursement functions, standardization of products and equipment, and any other requests made by the hospital. 

Reports to the hospital, on an as-needed basis, material concerns about the quality of care, delay in delivery of medical services to patients, or any patient concerns.      

knowledge, skills, abilities, and personal characteristics:

• Must demonstrate reliability and a sense of urgency in completing tasks quickly and in a timely manner.
• Must have excellent customer service skills.
• Must maintain knowledge of sanitation and food handling standards.
• Must perform as a universal worker, being able to assist in all areas if needed.
• Must demonstrate strong leadership and organizational skills.
• Must show respect for patients, families, and fellow employees in all actions.
• Must have a high degree of integrity.
• Must respect the resources of the organization.
• Must follow all infection control procedures and guidelines according to the policy manual.
• Must present professionally in proper uniform according to Employee Handbook.
• Must demonstrate attention toward quality service.
• Must respect all patients’ rights according to Federal and State Regulations.
• Must maintain confidentiality according to Federal and State Regulations.
• Must follow all Organizational policies and procedures.
• Must participate in continuing education as required.
• Must possess adequate equipment skills to complete daily work tasks.
• Must have excellent writing, organizational, interpersonal, and communication skills.
• Ability to follow oral and written instructions.
• Must exhibit flexibility and be able to perform successfully when challenged by changing workflow priorities.
• The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations.
• The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM.
• The ability to accept work directives from managers and supervisors in respectful and cooperative manner.
• Strong clinical decision-making and critical thinking skills.
• Ability to perform a wide range of medical procedures under pressure.
• Excellent interpersonal and communication skills for patient care and team collaboration.
• Strong leadership abilities, particularly in high-stress situations.
• Commitment to continuous learning and professional development.
• Knowledge of medical software and electronic health record (EHR) systems.

education, experience, licenses:

Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited medical school. 

Completion of an accredited residency program in Emergency Medicine, Internal Medicine, or Family Medicine. 

Licensure and Certifications: 

Board-certified or board-eligible in Emergency Medicine (preferred) by the American Board of Emergency Medicine (ABEM) or American Osteopathic Board of Emergency Medicine (AOBEM). 

Alternatively, Board-certified or board-eligible in Internal Medicine by the American Board of Internal Medicine (ABIM) or American Osteopathic Board of Internal Medicine (AOBIM), OR Board-certified or board-eligible in Family Medicine by the American Board of Family Medicine (ABFM) or American Osteopathic Board of Family Physicians (AOBFP) 

Valid state medical license and DEA registration. 

Advanced Cardiovascular Life Support (ACLS) certification. 

Pediatric Advanced Life Support (PALS) certification (or equivalent). 

Advanced Trauma Life Support (ATLS), preferred 

physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee must be able to stand, walk, sit, use hands and arms, climb stairs, talk, hear, and see. The employee must have the ability to occasionally lift and/or move up to 50 pounds. 

work environment:

Employee is responsible for performing duties in an environment that is free from discrimination, intimidation, coercion or harassment, including sexual harassment. Work is performed indoors and occasionally outdoors.  The noise level in the work environment is low to moderate.

safety:

Assists in the creation of a culture of safety and environmental protection by performing work safely in accordance with departmental safety procedures. Operates equipment safely and reports any unsafe work conditions or practice to supervisor.

LECOM Health’s full time employees enjoy the availability of an industry leading benefits package along with competitive wages. Enhanced benefits include Highmark Blue Cross / Blue Shield Health Insurance starting at only $70 a month! Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost. The Health System also offers an excellent 403(b) Retirement Plan to qualified employees with an employer match after completing one year of service.

EEO/AA/M/F/Vets/Disabled

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team.

We pride ourselves on offering compassionate and quality outpatient psychiatric services and medication management services to individuals at any age. The LECOM Institute for Behavioral Health offers extensive expertise and services for children, adults and seniors designed to meet and exceed expectations in addressing behavioral health challenges.

We have a group of qualified professionals who pride themselves on delivering evidence based medicine. Knowledgeable support staff are available to assist you with questions regarding scheduling, medication refills, etc. The support staff functions as a liaison between the patients and the psychiatrists. As an affiliate of the Lake Erie College of Osteopathic Medicine (LECOM), our practice is engaged in the education of future behavioral health providers. Fellows, residents, and students work closely with care team members to gain specialized knowledge in the clinical practice setting.

This role is tasked with providing a full range of patient care responsibilities for a busy outpatient mental health center. The BH Clinical Assistant I guarantees that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, professionalism, and compassion, while assisting the physician in patient care and education. The Clinical Assistant may work with more than one specific physician based on clinic needs each day as well as willingness to work at both LIBH settings. Flexibility in scheduling is preferred as we staff our offices M-Th 8-6:30pm, Friday 8-5. Experience working in behavioral health and/or outpatient office setting is highly preferred.

Main Duties and Responsibilities:

Direct Patient Care

· Greet patients warmly, escort patients to exam rooms.

· Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record.

· Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed documents.

· Assist in patient care in the exam room as directed by physician.

· Perform clinical procedures under supervision of physician.

· Perform screenings per provider guidelines.

· Perform lab draws and administer injections.

· Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician.

· Keep patients in waiting area informed of any unusual delays in physician’s schedule.

Administrative Patient Care

· Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit.

· Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.

· Schedule appointments, tests, and procedures to provide continuous care for patients.

· Support the obtaining of all necessary authorizations as mandated by patient’s insurance.

· Process prescription refills, and direct/instruct patients and/or family members regarding prescription and treatment instructions according to provider guidelines and orders.

· Aid in coordination and administration of long acting injectables.

· Assist with coordination of Clozaril patient care when requested by Office Lead and/or Clinic Director.

· Support the tracking of patient appointments, tests, and procedures through completion and maintain documentation of efforts in EHR.

· Keep exam rooms and medication storage areas stocked with adequate medical supplies.

· Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.

· Triage for urgency and process messages from patients and front office staff to physicians.

· Provide response to patient inquiry and concerns with attention to confidentiality.

· Document all patient interactions and contact in the patient chart.

· Ensure daily documentation meets standards, regulations, policies, and practices.

· Keep appropriate records within patient’s EHR chart.

· Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, etc.)

· All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, and calling no-shows.

2. Be familiar with and implement all office policies and procedures.

3. Clean equipment, treatment spaces, etc. between visits to maintain infection control as needed.

4. Attend all office meetings and training sessions on time.

5. Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.

6. Understand and adhere to the professional policies and standards in the Employee Handbook.

7. Act as the Goodwill ambassador for the clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides.

8. Provide clinical coverage at other locations when needed.

Skills/Knowledge:

· Exceptional customer service and phone etiquette

· Ability to maintain effective and organized systems to ensure timely patient flow

· Ability to perform phlebotomy and administer injections

· Ability to multi-task

· Ability to seek guidance from supervisory staff

· Ability to operate within appropriate scope of practice and maintain adequate professional boundaries

· High School Diploma/Medical Assistant Training preferred

· Medical Assistant certification helpful

· Knowledge of health care field and medical terminology

· Maintain patient confidentiality and adhere to HIPAA regulations

· Exceptional grammar, spelling and punctuation

· Maintain CPR/First Aid certification

· Must be able to obtain Act 33/44 and FBI clearances upon hire.

· Must complete Mandated Reporter training within 30 days of hire.

· Must complete Crisis Management Training upon hire.

Millcreek Community Hospital, an Equal Opportunity Employer, is currently seeking multiple PRN (AS NEEDED) Dietary Aide's with weekend and day availability.

Ideal candidate must be OK with cross training.

WEEKENDS ARE REQUIRED

Under the direct supervision of the members of the supervisory staff, the Dietary Aide performs a variety of patient food service and dish room duties and other related tasks.

DUTIES AND RESPONSIBILITIES:

1. Assembles prepared food on trays for general and therapeutic diets.

2. Maintains tray line in a clean, neat and orderly manner.

3. Delivers food trucks to patient floors as specified. Returns them to the dish room at designated.

4. Tends and loads dish machine in patient/employee dish room.

5. Washes certain items by hand such as pot, pans and utensils.

6. Disposes of trash and garbage as scheduled. Cleans and sanitizes trash

containers as they are emptied.

7. Cleans and sanitizes all food and supply carts in the department at the end of each shift.

8. Is responsible for cleaning all work tables and surrounding work areas in the dish room and pot washing area at the end of each meal period. Sanitizes after cleaning.

9. Sweeps and mops floors throughout the department at designated times.

10. Maintains clean and sanitary dining areas prior to and following each meal period.

11. Assists in preparing such items as salads, dessert or nourishments.

12. Assists in the storage of food and supplies following deliveries using the first-in, first-out method.

13. Prepares and delivers late trays as instructed.

14. Performs heavy cleaning following the cleaning schedule.

15. Assists in the set-up, service and clean-up of special meetings and functions.

16. Must maintain a current record of attendance to the required inservices as determined by the institution on an annual basis.

LECOM Institute for Successful Living is currently seeking a Full Time Lead Housekeeper, who is responsible for monitoring and supervising the cleaning of the LECOM Senior Living Center, located at 5535 Peach St, Erie PA, and related properties, as needed. Also, this candidate will assist in maintaining a positive environment for the employees and the overall visiting public.

This position reports to the Maintenance and Housekeeping Supervisor. Oversees and directs staff to ensure projects and maintenance are complete in a timely and efficient manner. Exhibits leadership skills to motivate and respond to difficult situations with skill and confidence. Assists the Maintenance and Housekeeping Supervisor with performance issues and evaluations. Continually assesses and improves the physical environment looking to maximize service and efficiency. Takes personal responsibility to provide excellent service every day.

**This is a "hands on" supervisory role, in which the Lead Housekeeper will actively work with the other members of the department.**

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

• Highmark BC/BS Medical Insurance with employee-only coverage costing only $55/ month!
• Full Family Medical Insurance is only $270/month!
• Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
• 403(b) Retirement Plan with Employer Matching of 100% after completing one year of service!
• Paid time off accruals - vacation and sick
• 6 Paid holidays each calendar year
• Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
• Employee referral program
• Employee appreciation/recognition events
• Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center
• Up to $200/month towards childcare

The LECOM Institute for Successful Living is an Equal Opportunity Employer.

For consideration of open positions at Millcreek Community Hospital, please download* and complete the pre-hire forms, and then continue to fill out this general application. *You must download the Pre-Hire Forms document to your computer to fill it out. Save the completed document, and then upload it in the application where indicated. Thank you.

• Pre-Hire Forms

Lecom Institute for Behavioral Health, an equal opportunity employer, is looking for an enthusiastic team player with excellent patient care and customer service skills to join our team as a Medical/Clinical Assistant.

We pride ourselves on offering compassionate and quality outpatient psychiatric services and medication management services to individuals at any age. The LECOM Institute for Behavioral Health offers extensive expertise and services for children, adults and seniors designed to meet and exceed expectations in addressing behavioral health challenges. We have a group of qualified professionals who pride themselves on delivering evidence based medicine. Knowledgeable support staff are available to assist you with questions regarding scheduling, medication refills, etc. The support staff functions as a liaison between the patients and the psychiatrists. As an affiliate of the Lake Erie College of Osteopathic Medicine (LECOM), our practice is engaged in the education of future behavioral health providers. Fellows, residents, and students work closely with care team members to gain specialized knowledge in the clinical practice setting. This role is tasked with providing a full range of patient care responsibilities for a busy outpatient mental health center. The BH Clinical Assistant I guarantees that each patient visit and the logistical arrangements surrounding the visit are carried out with courtesy, professionalism, and compassion, while assisting the physician in patient care and education. The Clinical Assistant may work with more than one specific physician based on clinic needs each day as well as willingness to work at both LIBH settings. Flexibility in scheduling is preferred as we staff our offices M-Th 8-6:30pm, Friday 8-5. Experience working in behavioral health and/or outpatient office setting is highly preferred.

Main Duties and Responsibilities:

• Direct Patient Care · Greet patients warmly, escort patients to exam rooms.
• Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s electronic health record.
• Interview patients to make sure all information in electronic medical record is complete and current, including obtaining all necessary signed documents.
• Assist in patient care in the exam room as directed by physician.
• Perform clinical procedures under supervision of physician.
• Perform screenings per provider guidelines.
• Perform lab draws and administer injections.
• Provide education to patients, families, and caregivers regarding medication and treatment protocol as instructed by physician.
• Keep patients in waiting area informed of any unusual delays in physician’s schedule. Administrative Patient Care
• Review medical record for progress notes, specialist templates and diagnostic records prior to patient visit.
• Ensure all related reports, labs and information is filed, if available, in patient’s electronic health record.
• Schedule appointments, tests, and procedures to provide continuous care for patients.
• Support the obtaining of all necessary authorizations as mandated by patient’s insurance.
• Process prescription refills, and direct/instruct patients and/or family members regarding prescription and treatment instructions according to provider guidelines and orders.
• Aid in coordination and administration of long acting injectables.
• Assist with coordination of Clozaril patient care when requested by Office Lead and/or Clinic Director.
• Support the tracking of patient appointments, tests, and procedures through completion and maintain documentation of efforts in EHR.
• Keep exam rooms and medication storage areas stocked with adequate medical supplies.
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
• Triage for urgency and process messages from patients and front office staff to physicians.
• Provide response to patient inquiry and concerns with attention to confidentiality.
• Document all patient interactions and contact in the patient chart.
• Ensure daily documentation meets standards, regulations, policies, and practices.
• Keep appropriate records within patient’s EHR chart.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, etc.)
• All other duties as assigned

Other Duties:

1. Assist in answering phone, scheduling appointments, and calling no-shows.
2. Be familiar with and implement all office policies and procedures.
3. Clean equipment, treatment spaces, etc. between visits to maintain infection control as needed.
4. Attend all office meetings and training sessions on time.
5. Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
6. Understand and adhere to the professional policies and standards in the Employee Handbook.
7. Act as the Goodwill ambassador for the clinic, the hospital and the LECOM Health System by promoting awareness to the patient of all physicians and services LECOM Health provides.
8. Provide clinical coverage at other locations when needed.

Skills/Knowledge:

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to perform phlebotomy and administer injections
• Ability to multi-task
• Ability to seek guidance from supervisory staff
• Ability to operate within appropriate scope of practice and maintain adequate professional boundaries
• High School Diploma/Medical Assistant Training preferred
• Medical Assistant certification helpful
• Knowledge of health care field and medical terminology
• Maintain patient confidentiality and adhere to HIPAA regulations
• Exceptional grammar, spelling and punctuation
• Maintain CPR/First Aid certification
• Must be able to obtain Act 33/44 and FBI clearances upon hire.
• Must complete Mandated Reporter training within 30 days of hire.
• Must complete Crisis Management Training upon hire.

Corry Memorial Hospital is searching for a Surgical Technician. The Surgical Technician will be responsible for preoperative, inoperative and post-operative duties which include:

1. Prepares instrumentation, equipment and supplies for usage during the procedure.

2. Performs the surgical scrub, and donning gown, and gloves.

3. Sets ups the sterile field with proper instruments, supplies and other equipment needed for procedure.

4. Performs initial instrument, sharps and sponge counts with the circulator.

5. Assists with draping the patient and establishing the sterile field.

6. Passes instruments and supplies to the surgeon during the procedure.

7. Maintains highest standard of sterile technique before/during/after procedure.

8. Cleaning of OR rooms.

9. Schedules Patients and Prepares Patient Charts.

10. Other duties as assigned by manager.

EEO/AA/M/F/Vets/Disabled

LECOM Health Corry Memorial Hospital is seeking Per Diem Registered Nurses for the Operating Room, Emergency Department and Acute Care Unit.

Job Summary:

Provides direct and indirect patient care in the medical-surgical setting.  Communicates with physicians/nurse manager/co-workers, as appropriate about changes in patient’s clinical condition including results of diagnostic studies and symptomatology.  Is able to respond quickly and accurately to changes in condition or response to treatment.  Additionally, is able to perform general nursing duties in all departments with adequate supervision.

Characteristic job tasks and responsibilities:

• Knowledge of medication s and their correct administration based on age of the patient and their clinical condition.
• Performs patient care responsibilities considering needs specific to the standard of care for patients age.
• Ability to perform a head to toe assessment on all patients and reassessments as per policy. This includes: pediatric, geriatric and the general patient population.
• Ability to revise plan of care as indicated by the patients response to treatment and evaluate overall plan daily for effectiveness.
• Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate.
• Demonstrates ability to perform treatments and provide services to level of licensure.
• Communicates appropriately and clearly to Nurse Manager, co-workers and physicians.
• Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.
• Provides care appropriate to condition and age of the patient, including: pediatric, geriatric and general population.
• Demonstrates and ability to assist physicians with procedures and performs services requiring technical and manual skills.
• Demonstrates an ability to be flexible, organized and function under stressful situations.
• Treats patients and their families with respect and dignity; ensures patient confidentiality.
• Interacts professionally with patient/family and involves patient/family in the formation of the plan of care.
• Maintains a good working relationship both within the department and with other departments.
• Documentation must meet current standards and policies.
• Identifies and addresses psychosocial needs of patients and family; communicates with social service/discharge planner regarding both in hospital and post discharge needs.
• Manages and operates equipment safely and correctly.
• Coordinates and supervises patient care as necessary.
• Performs other duties as directed by Registered Nurse or Licensed Practical Nurse.

  EEO/AA/M/F/Vets/Disabled

Millcreek Community Hospital, an Equal Opportunity Employer, is currently hiring a Full Time Pharmacy Tech. MONDAY - FRIDAY (1P-9P), ROTATING WEEKENDS (8A-4PM). 

Under the direct supervision of Staff Pharmacists, the Pharmacy Technician has primary responsibility in the unit-dose, outpatient, intravenous admixture, and floor stock area. According to standard procedures, Pharmacy Technicians assist the Pharmacy Manager/Staff Pharmacists in dispensing medications and maintaining appropriate patient records and charges.

We are seeking a Project Manager/Executive Assistant to join our growing team where you will provide high-level administrative support to the assigned leader and leadership team, ensuring smooth and efficient operations within the organization and for the assigned leader/s, managing their schedules, communications, and information flow to optimize their productivity.

The Project Manager/Executive Assistant works within the LECOM clinical services to facilitate, coordinate and monitor project-related activities, goals, and objectives in accordance with requirements. Projects may include grants.

Responsibilities include:

• Provide project coordination and/or facilitation support for project-related meetings and activities.
• Prepare for project-related meetings/ activities by conducting scheduling polls, sending calendar invites, creating agendas, and taking meeting minutes.
• Ensure that all documents, meeting minutes, project resources, etc. are current and uploaded.
• Oversee the development and implementation plans of the projects and grants in coordination with the Project Director to ensure compliance with targeted timelines.
• Participate in the development of required documents and required reports (when applicable).
• Maintain and develop outcome reports and submit analysis to the leadership team.
• Participates in the development of data collection tools and makes data-driven decisions.
• Produce reports, presentations and briefs
• Act as the point of contact between the President and internal/external clients
• Handle requests and queries appropriately with the highest level of customer service
• Maintain the President's professional calendar
• Undertake the tasks of receiving calls, taking messages and routing correspondence
• Make travel arrangements
• Maintain diary, Arrange meetings and appointments and provide reminders
• Take dictation and minutes and accurately enter data
• Develop and carry out an efficient documentation and filing system

Requirements:

• Proven experience as a Project Manager and/or an Executive Administrative Assistant, or in other secretarial position
• Full comprehension of office management systems and procedures
• Excellent knowledge of MS Office
• Proficiency in English
• Exemplary planning and time management skills
• Up-to-date with advancements in office applications and equipment
• Ability to multi-task and prioritize daily workload
• High level verbal and written communications skills
• Discretion and confidentiality
• Bachelor's degree, not required, however a plus

Work Location: In person

Millcreek Community Hospital, an Equal Opportunity Employer