Brief Summary:

Greet and assist patients and visitors, answer telephone, schedule appointments, file, and collect payments.

Principal Duties and Responsibilities:

1. Greet all patients and visitors cheerfully.
2. Answer telephone, triage calls, and maintain a log of same.
3. Schedule appointments and referrals to other providers.
4. Register patients, help with the completion of necessary forms, and direct to the appropriate staff person if needed.
5. Complete encounter forms upon arrival and checkout.
6. Prepare EHR/Pull charts of the patients to be seen the following day.
7. Provide Physician, Mid-level Practitioner, clinical assistants, and Office Manager with copy of daily schedule each morning.
8. Collect fees from patients for services rendered, if due, and also any outstanding balance.
9. Reconcile receipts at end of day and prepare deposits.
10. Maintain neat, clean, and professional work area.
11. Always keep patient information confidential.
12. Maintain established department policies, procedures, objectives, quality assurance, safety, environmental and infection control.
13. Assist in care and maintenance of department equipment and supplies. Alert Office Manager to any equipment malfunction.
14. Attend in-services and other required meetings.
15. Enhance professional growth and development through in-service meetings, educational programs, etc.
16. Perform other duties as assigned by Office Manager and/or Medical Director.

LECOM Health’s full-time employees enjoy the availability of an industry leading benefits package along with competitive wages. Enhanced benefits include Highmark Blue Cross / Blue Shield Health insurance starting at only $70 a month! Life insurance and AD&D insurance are provided to all full- time employees at no cost. The health system also offers an excellent 403(b) Retirement Plan to qualified employees.

EEO/AA/M/F/Vets/Disabled