LPN - Intake Specialist - LECOM Health

LPN – Intake Specialist

Visiting Nurse Association of Erie County

The Visiting Nurse Association of Erie County, a part of the LECOM Institute for Successful Aging, is accepting applications/resume for and Intake Specialist.  Intake LPNs will assist in the coordination of patient care under the direction of the Executive Director.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

  • Receives all intake information for paraprofessional cases and enters the appropriate information in the computer.
  • Completes intake forms and routes them appropriately for admission approval.
  • Receives referral information from Liaison team and passes the referral information to the appropriate staff as soon as possible.
  • Enter referrals the day they are received into Referral Manager.
  • Updates referral board prior to am and pm meetings.
  • Places calls to physicians to confirm who will sign orders (document in chart) and to patients to discuss admission and be alerted if patient has an appointment or refuses services.
  • Enter all information relevant for the team to complete admission.
  • Update referral with any changes prior to admission
  • Confirm F2F date for physician referrals and enter into case communication note.
  • Enter ROC orders, scheduling note, and ROC case communication note and send to appropriate team members.
  • Email intake team census numbers and referral log in the am and pm.
  • Check insurance for authorization at time of referral. Enter a case communication note into McKesson.
  • Obtain authorization according to insurance requirements within time constraints. Enter insurance communication notes with visit authorizations obtained and send to team members.
  • Monitor authorizations for completion and need for continued authorization requests.
  • Follow up authorization process within 24 hours of receiving notification that forms are complete.
  • Maintain an accurate, timely and daily authorization process and corresponding log to track progress.
  • Must be flexible to accept other duties needed or assigned by the resident or institution.
  • Performs other duties as assigned by supervisor or management.

KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS:

  • Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Must work cooperatively with all members of the team, following EEO rules and regulations, to accomplish a resident centered culture.
  • Must demonstrate strong leadership and organizational skills.
  • Must show respect for residents, families, and fellow employees in all actions.
  • Must have a high degree of integrity.
  • Must respect the resources of the organization.
  • Must follow all infection control procedures and guidelines.
  • Must present professionally in proper uniform according to Employee Handbook.
  • Must demonstrate attention toward quality service according to Federal and State Regulations.
  • Must respect all resident rights according to Federal and State Regulations.
  • Must maintain confidentiality according to Federal and State Regulations.
  • Must follow all Organizational policies and procedures.
  • Must participate in continuing education as required.
  • Must process adequate equipment skills to complete daily work tasks including but not limited to the copier, fax, computer, and other electronic devices.
  • The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations.
  • he ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM.
  • The ability to accept work directives from managers and supervisors in respectful and cooperative manner.

MINIMUM QUALIFICATIONS:

  • Valid PA LPN license.
  • Experience in a Home Health Care setting preferred.
  • Must be computer literate and able to maintain records in English.

BENEFITS:

LECOM’s full time employees enjoy the availability of an industry leading benefits package including:

  • Highmark BC/BS Medical Insurance with employee-only coverage costing only $35/ month!
  • Full Family Medical Insurance is only $230/month!
  • Employees with LECOM Medical Insurance can take advantage of waived co-pays and deductibles at LECOM physicians and Millcreek Community Hospital.
  • 403(b) Retirement Plan with Employer Matching of 133 1/3% after completing one year of service
  • Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
  • Paid time off accruals – vacation, personal, and sick
  • Life Insurance and AD&D Insurance is provided to all Full Time employees at no cost!
  • Employee referral program
  • Employee appreciation/recognition events
  • Employee assistance program and discounted membership at the LECOM Fitness and Wellness Center

Job Type: Full-time

EOE

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